Bmgardenbuildings Reviews 

119
TrustScore 3.5 out of 5

3.3

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Rated 5 out of 5 stars

Absolutely fabulous service, from when I went online speaking to Katie first to sort out my order then I rang land-line abd spoke to Clarence, who was really helpful in placing the order maling... See more

Rated 2 out of 5 stars

Absolute rubbish, very poor quality timber, most pieces warped and bent, full of knots, had to buy additional timber to complete. Instructions next to useless, best to throw them away and build it you... See more

Rated 5 out of 5 stars

Easy to find what we required, ordered a shed. Great price especially with the extra discount available. Great delivery date available. Confirmation email required within seconds of the order being... See more

Rated 1 out of 5 stars

I was excited to receive this shed, the Item in question was a 7’ x 7’ Forest 4Life. The delivery was smooth and on time, so no issues there. However, things quickly went wrong when I started assembli... See more

3.3

Average

TrustScore 3.5 out of 5

119 reviews

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No recent history of asking for reviews

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Hasn’t replied to negative reviews

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3.3

All reviews

(119)

6 reviews in the last 12 months

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Rated 1 out of 5 stars

Order for fence panels

Ordered and paid for 11 single slatted fence panels 3x3ft 3x4ft 5x5ft cost £794 on 17th February
First delivery was to be between 5 to 7 days from the 24th
This did not happen so I had to contact 2nd date was for 11th to 13th March
Again this did not happen so I had to contact again I was told it had been delivered on the 7th so I am assuming Ihad just misplaced 11 fence panels.
Again I had to contact and was told by the carrier 1 panel was damaged and the fencing was on their premises
It then turned out 3 were broken so these were reordered
Delivery turned up on the 1st April 3x3 single slatted and 8x4ft double slatted not what was on the delivery slip that had the correct order
I contacted again and was told the whole order would be reordered
On the 22nd April another delivery this time 3x3ft and 5x5ft but no 3x4ft.this was all that had been reordered and on the delivery note
I made contact by email the same day and only got a reply on the 29th then
71 days since I placed and paid for the fence panels
later that day the £794 appeared in my bank account
Absolutely disgusting way to treat a customer and no-one called to apologise
Communication lacking between B&M Forest and Streamline
R Brown

17 February 2025
Unprompted review
Rated 1 out of 5 stars

Don't buy canopia shed

I went to buy a shed by canopia. It was made of flimsy plastic. Not at all like the stronger Keter or Wickes sheds I have bought in the past. I would not recommend this to anybody. It made the metal sheds look strong. The construction of the frame was flimsy. Do not buy

30 April 2025
Unprompted review
Rated 1 out of 5 stars

I have only just purchased an item and…

I have only just purchased an item and within hours got a request to leave a review about the process and the delivery. This is before the delivery so it is impossible to review. Update your systems to invite customer to leave a review once goods are with the customer.

27 April 2025
Unprompted review
Rated 1 out of 5 stars

One to avoid

Next to no communication and takes so long for the products to arrive. I also emailed to find some sort of tracking and got zero response!

16 April 2025
Unprompted review
Rated 5 out of 5 stars

Large range of products.

Large range of products and very competitive prices, have purchased trellis from BMGardenBuildings in the past, and people have reflected on how well it is made and are surprised when I have told them how much I have paid for it.

26 April 2025
Unprompted review
Rated 5 out of 5 stars

Great site

The website is easy to negotiate and I found what I was looking for quickly. The price was spot on and I look forward to receiving my item

20 April 2025
Unprompted review
Rated 1 out of 5 stars

Summer house devlivered incomplete they…

Summer house devlivered incomplete they cant complete the order so will only collect and then refund, apsolutly fuming, I orded in plenty of time to build while I'm off and first I am told they will get the missing parts and then days later they cant supply the missing parts. I offered to pay the difference for a different summer house and they could deliver and collect the incomplete one. which would have been good customer business but no only collect and refund so from purchacing to getting a refund 3-4 weeks and then I can buy another one. very poor customer service!!

17 April 2025
Unprompted review

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