BLUNT Umbrellas AU Reviews 

761
TrustScore 4 out of 5

3.8

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Rated 3 out of 5 stars

Great umbrella, but it needs to be clearer on the website that not all the umbrellas have 50+ UV protection. You have to specifically look for that (hence I now own 2 umbrellas and one that I probably... See more

Rated 5 out of 5 stars

We purchased our umbrellas around 4 years ago after we had our good umbrella stolen from a restaurant during the Brisbane Floods (I know right, who does that). We ended up with 2 Classic Blunt Umbrel... See more

Rated 5 out of 5 stars

Great product and great service. Website was easy to navigate so ordering a breeze. Umbrellas arrived in day expected and were exactly as described on website. Have used UV umbrella daily s... See more

Company replied

Rated 2 out of 5 stars

Hopeless Delivery and communication resulting in cancelled order. Placed an order and waited for 2 weeks for dispatch. Being a premium brand, you expect they can at least have goods sent out... See more

Company details

  1. Fashion Accessories Store

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3.8

Great

TrustScore 4 out of 5

761 reviews

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3.8

All reviews

(761)

5 reviews in the last 12 months

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Rated 5 out of 5 stars

Great shopping experience and beautiful…

Great shopping experience and beautiful umbrellas.

12 December 2022
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Reply from BLUNT Umbrellas AU

Hi there, thank you for your review. We're pleased to hear you've had a great experience with us and love your new BLUNT. Enjoy! -Team BLUNT

Rated 4 out of 5 stars

Quality umbrella

Have not been able to use in wet weather yet but have put it up. Goes up easily.
Good quality material and well made.
Prompt delivery service and packaged well.
Only one thing I'd like to see change if at all possible, just needs to be a bit bigger but remain collapsible

24 December 2022
Rated 5 out of 5 stars

Fast delivery

Fast delivery - just in time for xmas. Love the packaging too!

19 December 2022
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Reply from BLUNT Umbrellas AU

Hi there, thank you for your review. We're pleased to hear you've had a great experience with us and love your new BLUNT. Enjoy! -Team BLUNT

Rated 5 out of 5 stars

genuinely impressed by how well made…

genuinely impressed by how well made this umbrella is- from having the perfect purple, to being UPF50+ and just the right size, my partner decided she needed one pretty much as soon as I pulled mine out of the box. Seriously neat product.

21 December 2022
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Reply from BLUNT Umbrellas AU

Hi there, thank you for your review. We're pleased to hear you've had a great experience with us and love your new BLUNT. Enjoy! -Team BLUNT

Rated 5 out of 5 stars

Great service and great product

Great service. Great product. What more can I say except get a bright colour as they’re harder to lose!

19 December 2022
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Reply from BLUNT Umbrellas AU

Hi there, thank you for your review. We're pleased to hear you've had a great experience with us and love your new BLUNT. Enjoy! -Team BLUNT

Rated 1 out of 5 stars

Still have not received my order

Still have not received my order! No reply to my email. Very disappointed and would most certainly never order online again. I hope this helps your business. I’m so surprised it’s turned out this way.

11 December 2022
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Reply from BLUNT Umbrellas AU

Hi Tracey, we're very sorry to hear you haven't received your order yet. Our team should be in touch as soon as they can to help resolve this. We hope to get your umbrella to you as quickly as we can. Kind regards, Team BLUNT

Rated 4 out of 5 stars

Good experience

Prompt delivery.

22 December 2022
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Reply from BLUNT Umbrellas AU

Hi there, thank you for your review. We're pleased to hear you've had a great experience with us and love your new BLUNT. Enjoy! -Team BLUNT

Rated 5 out of 5 stars

Love my Blunt!

Love my Blunt umbrella, I now have two. The online purchase was very easy and shipping was very fast.

9 December 2022
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Reply from BLUNT Umbrellas AU

Hi there, thank you for your review. We're pleased to hear you've had a great experience with us and love your new BLUNT. Enjoy! -Team BLUNT

Rated 5 out of 5 stars

Very good and helpful communication…

Very good and helpful communication when I needed to make changes to my order. The travel umbrella I bought for my wife arrived in a very secure package and the umbrella is brilliant

1 January 2023
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Reply from BLUNT Umbrellas AU

Hi there, thank you for your review. We're pleased to hear you've had a great experience with us and love your new BLUNT. Enjoy! -Team BLUNT

Rated 4 out of 5 stars

Highly recommend Blunt umbrellas

Blunt Customer Service team was great. I contacted them for a first purchase discount code as I didn’t receive it and they got back to me swiftly. The colour of the umbrella was more of a pastel pink as opposed to blush like advertised however product is still great and well packaged. I’ve received a couple of these umbrellas as gifts in the past and very satisfied with how durable they are. Will highly recommend these blunt umbrellas.

5 January 2023
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Reply from BLUNT Umbrellas AU

Hi there, thank you for your review. We're pleased to hear you've had a great experience with us and love your new BLUNT. Enjoy! -Team BLUNT

Rated 5 out of 5 stars

So easy to order and item arrived fast

So easy to order and item arrived fast, such a great gift.

14 December 2022
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Reply from BLUNT Umbrellas AU

Hi there, thank you for your review. We're pleased to hear you've had a great experience with us and love your new BLUNT. Enjoy! -Team BLUNT

Rated 5 out of 5 stars

Very happy

Highly recommended. Good product and fast and efficient delivery.

18 December 2022
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Reply from BLUNT Umbrellas AU

Hi there, thank you for your review. We're pleased to hear you've had a great experience with us and love your new BLUNT. Enjoy! -Team BLUNT

Rated 5 out of 5 stars

Excellent service for an excellent product

The team just got on and did the job ! With an out of warranty umbrella no doubt the bottom of the priority pile I was really impressed with how responsive & friendly Jenna was to make sure I could get a repair done. And now we have MORE rain in Sydney this week could not be a better time to have both my Blunt umbrellas fully operational.

29 November 2022
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Reply from BLUNT Umbrellas AU

Hi there, thank you for your review. We're pleased to hear you've had a great experience with us and love your new BLUNT. Enjoy! -Team BLUNT

Rated 5 out of 5 stars

Love that parts are replaceable

Love that parts are replaceable. The design is beautiful. The edges are NOT sharp - safer around kids!

1 January 2023
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Reply from BLUNT Umbrellas AU

Hi there, thank you for your review. We're pleased to hear you've had a great experience with us and love your new BLUNT. Enjoy! -Team BLUNT

Rated 1 out of 5 stars

Negative Customer Experience, paid more, got less

I ordered a direct replacement umbrella like the one I've had for years prior. It no longer comes with the sleeve and only discovered this when it didn't arrive with one and had to dig into the FAQ's to find out why. (Paid more than last time, got less product)
Quality has also dropped, and the umbrella has a fault with one of the tips.
Emailed customer service to rectify these issues or arrange a return, and still waiting for a reply almost 1 month later.

*Update*
Blunt got back to me after I wrote this review and offered an acceptable solution to my issue.
Sadly that was 2 months ago and it still hasn't been actioned. Any email I've sent asking for an update has gone unanswered, and the customer service phone line has rung out each of the 10 times I've called over those 2 months.

*Yet Another Update*
Finally got an answer and parts sent to me, sadly this issue is still not resolved (but getting closer).
I was sent new caps instead of the tips :(
Have sent customer service another email and am hoping it doesn't take too long to finally be done with this issue.

6 December 2022
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Reply from BLUNT Umbrellas AU

Hi Adam, we're sorry to hear of your experience with us. I have followed up with our customer service team who should be in touch. Kind regards, Team BLUNT

Rated 5 out of 5 stars

Best umbrellas

Best umbrellas. Now own 3 of these in different sizes after being gifted one. Stand-out design and great quality.

27 December 2022
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Reply from BLUNT Umbrellas AU

Hi there, thank you for your review. We're pleased to hear you've had a great experience with us and love your new BLUNT. Enjoy! -Team BLUNT

Rated 5 out of 5 stars

I have already given blunts to a couple…

I have already given blunts to a couple of family members, knowing how good they were , this one was for myself- personally this is my first pop up - happy
Why
Simple
Works
Takes a bit of life/use
Goes in my scooter bag
Like the rounded edges
Colours good

Would like coloured cover not just collar

Maybe do a colab with Crumpler - they have similar philosophy

22 July 2022
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Reply from BLUNT Umbrellas AU

Hi there, thank you for your review. We're pleased to hear you've had a great experience with us and love your new BLUNT. Enjoy! -Team BLUNT

Rated 5 out of 5 stars

Delivered promptly & appears very well…

Delivered promptly & appears very well engineered

11 December 2022
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Reply from BLUNT Umbrellas AU

Hi there, thank you for your review. We're pleased to hear you've had a great experience with us and love your new BLUNT. Enjoy! -Team BLUNT

Rated 5 out of 5 stars

Beautiful design

Beautiful design ! Cool umbrella

30 December 2022
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Reply from BLUNT Umbrellas AU

Hi there, thank you for your review. We're pleased to hear you've had a great experience with us and love your new BLUNT. Enjoy! -Team BLUNT

Rated 5 out of 5 stars

Excellent umbrella

Excellent umbrella. Would be more convenient if it had a “hooked” end. Can’t hang it off my wheelchair

17 December 2022
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Reply from BLUNT Umbrellas AU

Hi there, thank you for your review. We're pleased to hear you've had a great experience with us and love your new BLUNT. Enjoy! -Team BLUNT

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