Blumenonline Reviews 197

TrustScore 4 out of 5

3.8

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Company details

  1. Events & Entertainment

Information provided by various external sources

Der Testsieger BlumenOnline aus der Sendung BÖRSE UND GELD der ARD. Hier finden Sie kreative Arrangements direkt beim Floristen vor Ort des Empfängers. Die ganze Palette der Floristik - in unseren Onlineshops ist bestimmt auch für Sie das richtige dabei.


Contact info

3.8

Great

TrustScore 4 out of 5

197 reviews

5-star
4-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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Rated 5 out of 5 stars

It's the first time I have used their…

It's the first time I have used their delivery service to send flowers to someone.
The website is very user friendly even though I don't speak German, and the delivery was made as had been arranged.
I would certainly recommend the store!

2 May 2018
Unprompted review
Rated 1 out of 5 stars

Wrong person took the flowers

Hi.
Actually I did not want to write about this but u send me an email about my ideas.
Unfortunatelly DHL gave the flowers to the wrong person not to my girlfriend.
my girlfriend name is K.. F...
but they gave it in the same hospital but another woman named... f....
same surname.
so I kindly Ask you to resolve this problem.
thnaks in advance...

8 February 2018
Unprompted review
Rated 1 out of 5 stars

Order was not served.

Order was not served.
No response for 3 days currently either by e-mail or by phone.
Phone seems not to be working.
Very bad experience and suppose even worse to return money.

4 October 2017
Unprompted review
Rated 5 out of 5 stars

A very good service

A very good service! I had made an error with the order which was addressed by the helpdesk with great care and efficiency.
I would recommend this shop to everyone!

28 September 2017
Unprompted review
Rated 1 out of 5 stars

Flowers didn't get delivered

The flowers I ordered was not delivered , Dhl tracking status states recipient unknown , that's it. I contacted blumenonline.de for assistance but no reply received.

22 December 2016
Unprompted review
Rated 2 out of 5 stars

slow, inflexible & not customer orientated

I ordered flowers (of course) to be delivered to an address in Munich, I was then informed by the recipient that the address was wrong and despite contacting Blumenonline they said they could not help. I have ordered with DJL before and have always managed to change address!! I sent an email to the customer service of Blumenonline and it was not answered.

Last time I order with them.

5 December 2016
Unprompted review
Rated 5 out of 5 stars

Very good

The flower was exately as shown in the internet, it was delivery on schedule and perfect. I really recommend Blumenonline

4 December 2016
Unprompted review
Rated 5 out of 5 stars

User friendly website.

I almost placed an order with a different flower company in Bonn. The problem was the website which failed over and over again to add a vase even though I kept on clicking on the vase, the system couldn't add it to my shopping cart. I don't speak German but I could follow the instructions. Thank you, Milena, Toronto, Canada

22 October 2016
Unprompted review
Show reviews in all languages. (197 reviews)

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