Bought tickets online for Mosteiro dos Jeronimos: never got the mail with the tickets, had to buy new ones at the mosteiro. Sent an email immediately: no refund as they pretend I used their tickets on... See more
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The website kept crashing, the queue system didn’t work, and I could only access it after almost two hours, forcing me to buy a more expensive ticket. The payment was processed and debited, but I ne... See more
As a client I logged on to Blueticket at 08.45 this morning to purchase tickets for the Kendrick Lamar event on 27th July and four hours later I am still waiting to get access after a series of glitc... See more
completely outdated system. the queueing system is terrible, (i.e. you get a new ID every time you refresh the page) and even if you get to the ticket sale page, chances are the server is overloaded a... See more
Company details
Written by the company
A MEO Blueticket vende bilhetes online para concertos, festivais, eventos familiares e desportivos, feiras, exposições, museus, parques, monumentos, teatro, dança, experiências e passeios. Garantimos uma experiência segura, prática e eficiente na compra de bilhetes. Descobre os próximos eventos e compra com confiança na MEO Blueticket. Trabalhamos com uma rede alargada de parceiros em todo o país e somos especialistas no fornecimento de soluções integradas de bilhética, englobando todas as principais vertentes desta área de negócio como sejam a configuração de espaços e eventos, a venda de bilhetes, o sistema de controlo de acessos, bem como o controlo financeiro e de gestão.
Contact info
Rossio dos Olivais 2.13 01 A, 1990-231 , Lisboa, Portugal
- 21 891 8506
- info@blueticket.pt
- blueticket.meo.pt
1.7
Bad
45 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 40% of negative reviews
Typically replies within 2 weeks
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Ordered 6 tickets to view an operatic…
Ordered 6 tickets to view an operatic performance at Olho Marina.
The ticketing highlighted a location pin to find the location of the event.
Upon opening the location marker it indicated the event was to be held in a filed.
This I queried several times with meo who referred me back to the ticket marker.
Upon the day of the event satisfied with the assurance of emo that the pin was right, I attended the site.
Along with a large number of other people the venue was not where it had been indicated on the ticket, but approximately 1.5 km away.
The event was delayed from a 9pm start to 9.20pm obviously because of the total confusion of the location for people not local to the area.
A 90 minutes concert finished after 1 hour.
This is a dreadful company we won't be buying from again.
I will be seeking a refund.
14 September 2024
Unprompted review
It's a scam!
Me and my friends bought tickets for Palácio da Pena, in Portugal, but we received only one of them by e-mail. We've reached the customer support several times and they affirmed that would resend the remaining tickets, but nothing happened. One day before our scheduled tour, we reached the company one more time explaining that we needed the tickets urgently or a refund, and they just ended the call after being on waiting for too long. After that, we could not reach them again since their business hours were closed already. On the next day we tried to get the tickets at the reception of the palace, however the reception affirmed that the situation should be treated by the company from which we bought the tickets, even showing them our receipt and e-mails they could not do anything to solve the situation. We had to buy new tickets and didn't receive any kind of refund. It's a scam and a terrible service!
24 June 2023
Unprompted review
I tried to buy tickets but nothing
I tried to buy tickets for two different places on different days and never received tickets. Only at the end of the day I got an e-mail from PayPal that I would receive my money back in a few days. Pls just by tickets at the places it self and stay in that line
21 July 2023
Unprompted review
Terrible user experience and customer service
Terrible user experience when purchasing tickets – make sure you select all seats at the same time, otherwise you might get confused.
Company refused to change my ticket seat or refund amount in a communication made in less than 30 minutes after the purchase was made.
And quoting the law to state they do not have any obligations in doing so.
19 June 2023
Unprompted review
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