We are delighted with the garments ordered, especially the beanie hats which have been a great hit with the team. Nothing was too much trouble, James helped us to update our logo and checked the size... See more
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See what reviewers are saying
Blueprint had been recommended to us by another small business based on thier competitive pricing and quality of the products produced . We wasn't disappointed our new workwear is amazing and makes... See more
James and the team at Blueprint have yet again gone beyond normal customer service! I cannot fault their attention to detail, their ability to react to our business needs of regular supply and emer... See more
I have been using Blueprint now for over 20 Years, and I have just started a new business and James has again supplied our workwear uniform. Very pleased with the result, James gave me good advice on... See more
Company details
Written by the company
Established in 2001 we are national suppliers of plain and personalised workwear, uniforms, merchandise, promotional clothing and accessories. All production is processed at our factory in Sussex. We are family run and pride ourselves in our service, quality and most importantly relationships we build with our customers.
Contact info
Unit 6 North Crescent Diplocks Way, BN27 3JF, Hailsham, United Kingdom
- 01323 440773
- sales@blueprintcustom.com
- blueprintleisure.com
Replied to 100% of negative reviews
Typically replies within 24 hours
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Excellent customer service from start to finish
We are delighted with the garments ordered, especially the beanie hats which have been a great hit with the team. Nothing was too much trouble, James helped us to update our logo and checked the size and fit before proceeding with the embroidery. Excellent customer service and attention to detail from start to finish. I wouldn't hesitate to order from Blueprint again, highly recommended.
Great service with a really fast turn…
Great service with a really fast turn around. Top quality. Would recommend to anyone.
First order for our Gym clothing
First order for our Gym clothing. Great to be able to phone and discuss our requirements. Very easy to deal with and quick turnaround. Would highly recommend.
Fantastic communication and a speedy…
Fantastic communication and a speedy response to any question, would definitely recommend to any new customer. Quality of products excellent.
Recommend 100%
Local company and first time used. Very helpful with recommendations and really nice people to deal with. Pricing is realistic, will not be going anywhere else, anytime soon.
Team are always very helpful
Team are always very helpful. Great T shirt printing. Have used several times.
Exceptional!
Amazing customer service, great product and very competitive price. Delivered on time. Very professional service, above and beyond. Would highly recommend!
Excellent products and customer service
My business has used Blueprint for over seven years now, and I wouldn't go anywhere else! Both the products and the customer service are excellent, and we will continue to use them for many more years to come. I can highly recommend them.

Reply from Blueprint Custom Clothing
Avoid
I placed an order on 10th July 2025 for a school bag (£12.58 total). Unfortunately, the item never arrived. Despite chasing several times throughout July and August, I only received vague responses and no clear resolution.
Even after providing confirmation that the item was not delivered (including checks with neighbours and my local delivery office), I was repeatedly told the seller “needed to investigate” or that I should check again. Under UK consumer law, it is the seller’s responsibility to ensure delivery or issue a refund, yet this was not honoured.
As of early September 2025, I have still not received the bag or a refund, despite promises that I would be updated. I had to purchase a replacement bag elsewhere, leaving me out of pocket.
This has been a very disappointing experience. Communication was slow, unprofessional, and at times dismissive, and the matter remains unresolved. I cannot recommend this company based on my experience

Reply from Blueprint Custom Clothing
We placed an order with Blueprint Ltd
We placed an order with Blueprint Ltd. for custom print shirts and were very pleased with the overall experience. The quality of the shirts met our expectations, and the ordering process was smooth and efficient. We appreciate their professionalism and timely delivery.
James and his team have repeatedly come…
James and his team have repeatedly come up with the goods, working to very tight deadlines, and to a very high standard which we need for our top end clients. Can't recommend them enough! 5*
Great, quick servive!
Great, quick service and the products were just what we were looking for! Thank you!
First Class
I have been using Blueprint now for over 20 Years, and I have just started a new business and James has again supplied our workwear uniform. Very pleased with the result, James gave me good advice on new materials, printing etc and the garments look fantastic. I would highly recommend using them.
Great service from start to finish
Great service from start to finish, very happy with the items, and all in great time! will definitely be back.
Highly recommended!
We use Blueprint regularly. Their customer service is second to none. Orders arrive quickly, and we've never had a single issue with any garments. James and his team respond quickly to any queries and go above and beyond to try and source the best product for our needs.
Fabulous service from Blueprint from…
Fabulous service from Blueprint from design to finished product. Extremely quick turn around, high quality finish and great communication throughout. Toads team are very happy with their personalised shirts!
Raclette cheese work wear
Blueprint had been recommended to us by another small business based on thier competitive pricing and quality of the products produced . We wasn't disappointed our new workwear is amazing and makes us stand out . Our Raclette Cheese image is brilliant.Already customers are asking us for our merchandise so they can wear our hoodies and brilliant bobble hats . We are so happy with James and his team and our detailed embroidered logo is sheer quailty . Big thanks to Blueprint we will be back
Specs & Bear
First class from the team at Blueprint
First class from the team at Blueprint. From start to finish the service was faultless. James was extremely helpful with the process and was true to his word on the turn around time which was extremely fast. I would highly recommend and will definitely be using them in the future!
James and the team at Blueprint have…
James and the team at Blueprint have yet again gone beyond normal customer service!
I cannot fault their attention to detail, their ability to react to our business needs of regular supply and emergency supplies of PPE and staff uniform.
They were able to supply, screenprint, print and embroider Hi Viz vests and hats at very short notice. Thank you James and the team.
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