BlueNotary Reviews 2,590

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, professionalism, and patience, highlighting their ability to guide users through processes and resolve issues efficiently. The service is frequently described as easy to use, quick, and efficient, with many appreciating the smooth and user-friendly online experience. However, some people were dissatisfied with the service, specifically regarding the company's understanding of apostille requirements. These customers noted that the company's process for obtaining a certificate of completion for each document did not align with their lawyer's advice for apostille purposes.

What people talk about most

Staff

People report positive experiences with staff, consistently highlighting their helpfulness, professionalism,... See more

User experience

Consumers find user experience to be positive, highlighting the platform's ease of use and efficiency. Many... See more

Service

Customers consistently note positive experiences with service. Reviewers frequently praise the... See more

Customer service

Reviewers mention positive feedback about customer service. Customers consistently praise the support team... See more

Website

Reviewers highlight positive aspects of the website. Customers consistently praise the platform as... See more

Based on these reviews

Rated 5 out of 5 stars

J’ai utilisé le service de notarisation en ligne et tout a été très simple et rapide. La communication avec le notaire était parfaite, même pour quelqu’un vivant en dehors des États‑Unis. Tout est p... See more

Rated 5 out of 5 stars

Had a great experience with Blue Notary thanks to Mickey! Super responsive, knowledgeable, and made the whole process smooth and stress-free. It’s rare to find support that’s both efficient and genuin... See more

Rated 5 out of 5 stars

Dear all, It was my first time using BlueNotary & I must say it was a very unusual but learning experience for me. We do not have that brilliant service here in Ireland. It took me a while to familiar... See more

Rated 5 out of 5 stars

Keturah is an incredible asset to the Blue Notary team, with a truly golden heart and a genuine passion for helping others. She goes above and beyond to support all the members, always offering her ti... See more


Company details

  1. Notary Public

Written by the company

Notarize documents online in about 10 minutes. Faster, smarter, and more secure than using a traditional notary process.


Contact info

4.9

Excellent

TrustScore 5 out of 5

3K reviews

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Replied to 50% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Had a great experience with Blue Notary…

Had a great experience with Blue Notary thanks to Mickey! Super responsive, knowledgeable, and made the whole process smooth and stress-free. It’s rare to find support that’s both efficient and genuinely helpful—Mickey delivered on both. Highly recommend!

17 April 2026
Unprompted review
Rated 1 out of 5 stars

Misinformation and system glitch: still no refund.

I needed to notarize 7 documents. Per my lawyers request, in order to attach an apsotille to each document, I needed a 'certificate of completion' for each individual document. The notary I was assigned to said that would be no problem. After the session ended and I was charged, I found that only ONE certificate of completion was generated for all 7 docs. My lawyer confirmed this would NOT work for getting an apostille and I could NOT simply use the same cert for each doc. I had to re-do each document in a separate session-- however, in the course of working with another notary, they repeatedly ran into an error which drastically skewed the notarization seal, date, name, and signature, to the point where this information was completely illegible and covered other text in the document. So, in addition to having each document re-notarized, I had to have some of them notarized a THIRD time due to the system glitch that skewed the seal. I immediately reported all of this to BlueNotary. They refused to issue any type of refund, even though they acknowledged that the documents were messed up due to a system error.

I will never use this company again.

15 April 2026
Unprompted review
Rated 5 out of 5 stars

Ebere was the best!

Ebere was incredibly helpful in answering all of my questions. I was able to have a seamless and easy time figuring out how to upload the required documents. It was even easier to get the documents I uploaded to be approved very quickly with Ebere's help! Ebere was there every step of the way in guiding me to the right places to read and purchase the Pro Notary program and to find the E-Journal. I was having a tough time until Ebere provided solutions to each problem I encountered.

16 April 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Service Genesis

Genesis from Blue Notary was very professional, clear understanding and very patient, I was new to the system and was just trying to understand, she was extremely patient and helpful, we need more people like her in the world, Wish I could give her a million stars, because this is what she deserves, THANK YOU !!! ************************************************************************

15 April 2026
Unprompted review
Rated 5 out of 5 stars

Micaela was Fantastic

Micaela was Fantastic. I reached out to her in a panic because I couldn't log into my BlueNotary account after being out of the office for a week. She dove into my account to see what was wrong & unlocked my account. She was super speedy & helpful, she made me go from 100% freaked out to 100% cool, calm & collected. Thanks Micaela!

15 April 2026
Unprompted review

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