bluemshop.co.uk Reviews 

65
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 50 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products, frequently noting their effectiveness for oral health and overall quality. Many people highlight the quick and efficient delivery service, with orders often arriving rapidly. The ordering process is described as straightforward, contributing to an excellent overall service experience that encourages reordering and recommendations. However, some customers also noted concerns regarding the delivery process itself. Reviewers mentioned difficulties with arranging parcel collection or safe place options, alongside issues with tracking or receiving estimated delivery slots. A few people experienced problems with parcels being delivered to incorrect addresses or by carriers with a history of unreliability.

What people talk about most

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising the speed and... See more

Product

Customers had positive experiences with product, often praising the quality and effectiveness of the items,... See more

Order

Users describe positive interactions with order, highlighting easy and efficient ordering processes and... See more

Service

People report positive experiences with service, often highlighting its excellence and efficiency. Customers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The order came very quickly, unfortunately I was out and was a bit difficult to arrange to have the order sent to a parcel shop to pick up. Other great, love the Blue M tooth.

Company replied

Rated 5 out of 5 stars

The website was easy to navigate and everything I required was in stock. Products are pricey but you get what you pay for. This site/products were recommended through a recent dental visit (21D). I'm... See more

Rated 5 out of 5 stars

Just had dental implants and was given a free starter pack from the company that done my procedure. I love the bluem products so ordered some extra supplies, I was amazed how fast delivered was, I 10... See more

Rated 5 out of 5 stars

Having had a full set of new teeth fitted by 21D I was told that Blue M products were the best and I was given a complementary set of products , and I agree the products are great . When I ran out I... See more


Company details

  1. Dental Supply Store

Written by the company

blue®m is an innovative oral care company committed to transforming the way we approach oral health, bridging the gap between dentistry and overall well-being. Founded in the Netherlands by a team of forward-thinking dentists, oral surgeons, and implantologists, blue®m is rooted in a passion for preventive care and driven by scientific excellence. The company was established with a clear mission: to create advanced, effective, and biocompatible oral care solutions that support natural healing processes and promote long-term oral health. At the core of blue®m’s product range is the power of active oxygen, a unique ingredient that stimulates wound healing and combats harmful bacteria without disturbing the balance of the oral microbiome. This sets blue®m apart from traditional oral care products, which often contain aggressive chemicals that can do more harm than good. From mouthwash and toothpaste to oral gel and foam, every blue®m product is carefully formulated to be gentle, safe, and especially beneficial for patients with dental implants, braces, or sensitive gums. Used and recommended by dental professionals worldwide, blue®m products are trusted in both clinical and at-home settings. The brand’s dedication to quality, sustainability, and innovation continues to set new standards in oral care. With a global presence and a loyal professional community, blue®m is not just a brand, but a movement towards a healthier mouth and a healthier body.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

65 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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4.5

All reviews

(65)

51 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

The option of leaving the parcel in a…

The option of leaving the parcel in a safe place when we are not in is not available

29 October 2025
bluemshop.co.uk logo

Reply from bluemshop.co.uk

Thank you for your feedback. We’re sorry to hear about your experience, but unfortunately, this issue is related to our courier service and is not something we can control directly.

Thank you for your understanding.

Rated 5 out of 5 stars

Great product

Great company, product, price and customer service. Prompt delivery my second order and I have recommended to family and friends.

2 October 2025
Rated 5 out of 5 stars

Good quality products, well pleased

The website was easy to navigate and everything I required was in stock. Products are pricey but you get what you pay for. This site/products were recommended through a recent dental visit (21D). I'm delighted with the purchases and will be back again. Products were with me in less than 48hrs highly impressed.

28 September 2025
Rated 5 out of 5 stars

Just love Bluem

Just had dental implants and was given a free starter pack from the company that done my procedure. I love the bluem products so ordered some extra supplies, I was amazed how fast delivered was, I 100% recommend bluem and will be reordering when my supplies are running low.

27 September 2025
Rated 5 out of 5 stars

So far so good

It's still a bit early for a conclusive review, but I’m already seeing great results. After just a few days of using the toothpaste and mouthwash, the inflammation in my gums has noticeably reduced. I’m very pleased so far and hope these results continue!

25 July 2025
Rated 5 out of 5 stars

Blue M mothwash.

The quality of the product is very high. It is very important for me to use this product.
Your deliverers are however less than good. Telling customers they are my going to deliver on the day of delivery leaves no time to get someone to take the delivery in. This is not good because my delivery was delayed because no one could sign for it.

23 June 2025

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