In a word, Paul. He was warm, friendly, honest, helpful, obliging, knowledgeable, efficient and he could probably sell sand to the Arabs-with a smile. I actually get very stressed out doing this kin... See more
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Review summary
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DINA.... my guardian angel literally!!! Nothing was too much trouble, even after changing my mind ALOT & dates... Dina was never phased, so patient. I really can not thank you enough for makin... See more
Company replied
Can only say nothing but good things about booking with Blue lotus vacations everything was made very easy. I had a lovely agent Oneli who was really helpful and patient with me putting me at ease wh... See more
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Roy was very helpful and explained all the options available. I was able to book my holiday with confidence. He answered any queries I had professionally and kept me fully informed formed of progress... See more
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Company details
- Travel Agency
- also in
- Airline Ticket Agency
- Cruise Travel Agency
- Flights Search Site
- Holiday Accommodation Service
- Sightseeing Tour Agency
Written by the company
Founded on the base of eccentric travelers. Discover insider guides to airlines and hotels around the world and book memorable experiences and handpicked hotels in the coolest neighborhoods. Explore, make a plan and book at blue lotus vacations.
Contact info
The village centre 102 - 110 Unit 12, SL1 1HL, Slough , United Kingdom
- 0203 026 9529
- info@blvs.uk
- bluelotusvacations.uk
4.9
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
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Dream holiday booked
Yesterday booked a holiday with these guys that I am very excited about.
Hannah was amazing sorted everything out for me and made it a really easy process
3 September 2026
Unprompted review
Reply from Bluelotusvacations
Hi Richard,
Thank you so much for your lovely feedback! We’re delighted to hear that Hannah made the booking process easy and straightforward for you. It’s wonderful to know you’re excited about your upcoming holiday, and Hannah will be thrilled to hear your kind words.
We hope you have an amazing trip!
How a booking a holiday should feel like!
From the moment I put the enquiry until I got the confirmation Hannah was fantastic. She made sure that the trip is exactly as was fitting for us. Not only that, but they were very honest with what is possible; not selling for the sake of selling. The entire experience felt personal which made it easier to ask the questions I needed to ask.
All in all Hannah was absolutely 💯 👌 Brilliant!!!
3 September 2026
Unprompted review
Reply from Bluelotusvacations
Hi Khaled,
Thank you so much for your fantastic feedback! We’re delighted to hear that Hannah took the time to understand exactly what you were looking for and made the whole experience feel personal and straightforward. It’s wonderful to know you appreciated her honesty, attention to detail, and willingness to make sure everything was right for you.
Hannah will be absolutely thrilled to hear your kind words!
Good service
Hey , Paul booked my ticket he is a nice guy he helped me alot very helpfull guy he sort out all my problemas listen to me always .I am very happy with Paul
God Bless him
28 August 2026
Unprompted review
Reply from Bluelotusvacations
Hi there,
Thank you so much for your lovely feedback! We’re delighted to hear that Paul was so helpful and supportive throughout your booking. It’s wonderful to know that he listened to your concerns, helped resolve everything, and made you feel well looked after.
We truly appreciate your kind words and your recommendation. We’ll be sure to pass them on to Paul!
My travel agent Alex who arranged my…
My travel agent Alex who arranged my east Asian holiday was amazing throughout very punctual with his replies and knowledge a true asset to Blue lotus vacations I would certainly recommend, thank you Alex
2 September 2026
Unprompted review
Reply from Bluelotusvacations
Hi Philip,
Thank you so much for your kind review. We’re delighted to hear that Alex provided such a professional and helpful service throughout the planning of your East Asian holiday. It’s wonderful to know that his prompt replies and knowledge made your experience a positive one. We’ll be sure to pass your kind words on to Alex, who is a valued member of the Blue Lotus Vacations UK team.
Thank you for recommending our travel agency, and we hope to have the pleasure of arranging another memorable holiday for you in the future.
Reply from Bluelotusvacations
Hi Joseph,
Thank you for your feedback. We’re pleased to know you were satisfied with the customer service provided by our travel agency, Blue Lotus Vacations UK. We truly appreciate you taking the time to share your experience.
Oneli was very helpful in helping me…
Oneli was very helpful in helping me organise my trip. Anytime I had a question she was super quick to respond. It was my first time booking with BLV and she put me at ease and made the process feel very relaxed
2 September 2026
Unprompted review
Reply from Bluelotusvacations
Hi Chloe,
Thank you so much for your lovely feedback! We’re delighted to hear that Oneli was able to make your first booking with Blue Lotus Vacations UK feel relaxed and stress-free. It’s great to know she was always quick to respond and helped put you at ease throughout the process.
We truly appreciate your kind words and look forward to assisting you again in the future.
Blue lotus vacation very helpful
Akeshi at blue lotus vacation has been very helpful and accommodating in customising our holiday package as per our needs. Definitely recommend.
1 September 2026
Unprompted review
Reply from Bluelotusvacations
Hi Pradeep,
Thank you so much for your lovely feedback! We’re delighted to hear that Akeshi was able to accommodate your needs and customise your holiday package to suit your requirements. We truly appreciate your recommendation and look forward to helping you plan more memorable holidays in the future.
Fantastic booking experience with Sophie!
I came across Blue Lotus Vacations UK whilst googling Japan trips. We are booking this trip for our son’s 16th birthday as it’s his dream to go to Japan.
I didn’t know where to start so reached out to Blue Lotus and was connected with Sophie!
Sophie was absolutely amazing, so efficient, friendly and extremely professional, creating the most perfect Japan Itinerary and travel arrangements for us. I asked Sophie to tweak a few things and felt I was being a bit picky at times but she had no issue what so ever and did this for me so quickly.
This is a big trip and obviously a lot of money to pay but Sophie gave me full confidence. We cannot wait for our trip in 2028! Thank you Sophie x
29 August 2026
Unprompted review
Reply from Bluelotusvacations
Hi Lauren,
Thank you so much for your wonderful and detailed feedback! We’re delighted to hear that Sophie was able to make planning such a special trip feel easy and reassuring. It’s fantastic to know she created the perfect Japan itinerary for your son’s 16th birthday and was happy to accommodate all your changes along the way.
We’re so pleased you’re feeling confident about your booking and we hope your Japan adventure in 2028 is everything you’ve dreamed of!
I was happy that I booked to go to…
I was happy that I booked to go to Disneyland Paris with boyfriend next year September 2027 as we saw a good deal on Facebook and Instagram. I was happy they included bed and breakfast and theme parks and the hotel. Paul who works in trustpilot helped me with the booking which he was really helpful with.
29 August 2026
Unprompted review
Reply from Bluelotusvacations
Hi Carla,
Thank you so much for your lovely feedback! We’re delighted to hear that you found a great deal for your Disneyland Paris trip and that Paul was able to make the booking process easy and helpful for you.
We hope you and your boyfriend have an amazing time in Disneyland Paris next September and create some wonderful memories together!
Sophie was amazing
Sophie was amazing. Nothing was too much for her to sort out. Very impressed with her inspiration and dedication. Great service, advice and made the whole booking process very easy.
30 August 2026
Unprompted review
Reply from Bluelotusvacations
Hi Helen,
Thank you so much for your wonderful feedback! We’re delighted to hear that Sophie went above and beyond to make your booking process easy and enjoyable. It’s fantastic to know that her advice, dedication, and inspiration made such a positive impression.
We truly appreciate your kind words and support!
Alex was very helpful
Alex was very helpful, couldn't ask for better customer service.
30 August 2026
Unprompted review
Reply from Bluelotusvacations
Hi there,
Thank you so much for your lovely feedback! We’re delighted to hear that Alex provided such helpful and excellent customer service. Your kind words mean a lot to us and we truly appreciate your support.
Oneli has been great
Oneli has been great! From start to finish! Would really recommend! Can’t wait to have our holiday to Disneyland Paris!
20 August 2026
Unprompted review
Reply from Bluelotusvacations
Hi Hayley,
Thank you so much for your lovely feedback! We’re delighted to hear that Oneli has been so helpful from start to finish. We’re glad the booking process has been a great experience, and we’re sure you must be getting excited for your Disneyland Paris adventure!
We truly appreciate your recommendation and hope you have an amazing holiday!
Ana Michael was extremely helpful
Ana Michael was extremely helpful, polite and patience booking the flight again. I would definitely recommend her and give her 5stars. Well done Ana Michael, thank you again
30 August 2026
Reply from Bluelotusvacations
Hi Florencia,
Thank you so much for your wonderful feedback! We’re delighted to hear that you received such helpful, polite, and patient service when rebooking your flight. Your kind words and 5-star recommendation mean a lot to us!
Great service
Great service! Paul was very friendly , helpful and professional. I highly recommend it and will definitely use then again for my future holidays...
Thanks Paul.
26 August 2026
Unprompted review
Reply from Bluelotusvacations
Hi Fernando,
Thank you so much for your lovely feedback! We’re delighted to hear that Paul was friendly, helpful, and professional throughout your experience. We truly appreciate your recommendation and look forward to helping you plan your future holidays!
Highly recommended
Superb support and tremendous assistance provided by Ms. MJ. Thank you Ms. MJ job well done.
28 August 2026
Unprompted review
Reply from Bluelotusvacations
Hi Lemmor,
Thank you so much for your kind feedback! We’re delighted to hear that MJ provided you with superb support and assistance. We truly appreciate your lovely words and will be sure to pass them on to her.
MJ is always be my agent
MJ is always be my agent, smooth process for us since we are much busier. Transactions made us easy. Thank you J
Garceniego Family
7 August 2026
Unprompted review
Reply from Bluelotusvacations
Hi there,
Thank you so much for your lovely feedback! We’re delighted to hear that MJ continues to make the booking process smooth and convenient for your family, especially with your busy schedules. We truly appreciate your continued trust and support.
Second holiday I have booked with Anne
Second holiday I have booked with Anne. This time a surprise trip for my husbands 40th birthday present. All sorted in a few hours through to payment. Anne was super helpful in answering all my queries about travelling with a toddler and luggage aswell! Thanks for all your help!
29 August 2026
Unprompted review
Reply from Bluelotusvacations
Hi Elizabeth,
Thank you so much for your lovely feedback! We’re delighted to hear that Anne made booking your surprise trip so quick and easy, while also taking the time to answer all your questions about travelling with a toddler and luggage. It’s wonderful to know that you chose Anne again for such a special occasion.
We hope you have an amazing time celebrating your husband’s 40th birthday!
Cannot fault the booking process with…
Cannot fault the booking process with Blue Lotus Vacations. In particular Aiden, a really lovely and helpful man that listened to exactly what I wanted. Excited for this trip and I hope to book through Aiden again in the future. Thank you very much :)
28 August 2026
Unprompted review
Reply from Bluelotusvacations
Hi there,
Thank you so much for your lovely feedback! We’re delighted to hear that Aiden listened carefully to what you wanted and made the booking process such a positive experience. It’s wonderful to know you’re excited for your upcoming trip, and we truly appreciate your kind words.
We look forward to helping you plan many more holidays in the future!
Enjoyable well planned break
Thank you for a lovely holiday we throughly enjoyed ourselves l. The hotel was so well situated for cafes, restaurants and for places of interested. Visits were arranged and all details given at every stage.
Hotel was basic but spotless ly clean and the staff were very helpful. Thank you again Paul and Sarah
24 August 2026
Unprompted review
Reply from Bluelotusvacations
Hi Sarah,
Thank you so much for your lovely feedback! We’re delighted to hear that you and Paul thoroughly enjoyed your holiday and found the hotel to be in such a convenient location. It’s great to know that the visits and details provided throughout your trip helped everything run smoothly.
We truly appreciate your kind words and are so pleased you had a wonderful time!
Iceland trip!
Oneli was patient and helped me book my very last minute trip to Iceland! I'm very greatful for the service and very excited to go on my trip! They do try their best to make a package personalised to your taste and budget. I will give an update when I'm back and hopefully be booking more in the future.
27 August 2026
Unprompted review
Reply from Bluelotusvacations
Hi Sonia,
Thank you so much for your lovely feedback! We’re delighted to hear that Oneli was able to help with your last-minute Iceland trip and tailor the package to suit your preferences and budget. It’s wonderful to know you’re happy with the service and excited for your adventure.
We hope you have an amazing time in Iceland and look forward to helping you plan more trips in the future!
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