I had trouble renewing my card. Tried the FAQs, none of them seemed to apply, I contacted the customer team via the website and after a couple of exchanges Danielle managed to figure out the problem.... See more
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Review summary
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Reviews shaping this summary
I sent an email query over the weekend which was acknowledged straight away with a clearly worded ‘holding’ email. I hadn’t expected a reply until Monday at the earliest…but on Sunday morning I receiv... See more
Company replied
I had struggled to gain use of my Blue Light Card due to problems activating it. However, Victoria stepped in and provided help. She very quickly came up with a solution and guided me through process,... See more
Company replied
I have appreciated the savings over the last 2 years as a retired NHS worker. I wish I'd signed up sooner! I've recently renewed my card and had a query about the end date. Thank you Gurmel for your... See more
Company details
Written by the company
There’s a group of people who are always there for us: the blue light community. They work tirelessly to keep us safe, healthy and supported; often going into unknown dangers to do so. They make sacrifices every day, and we want to thank them for it. With millions of registered members across the country, Blue Light Card is partnered with almost 13,000 retailers both national and local, providing savings, discounts and benefits that often aren’t available to the general public. These include Toby Carvery, Hotels.com, Cineworld, Sky, EE and Halfords to name a few. Using their Blue Light Card discount card (costing just £4.99 and lasting two years), members can access a range of fantastic online discounts via our website or app as well as in a range of high street retailers, restaurants and cinemas across the UK. We are Blue Light Card. We’re there for the people that are there for all of us. For more information on who qualifies and the offers available, visit www.bluelightcard.co.uk
Contact info
Blue Light Card, Charnwood Edge, Syston Road, Cossington, Leicester, LE7 4UZ, Cossington, United Kingdom
- Communications@bluelightcard.co.uk
- bluelightcard.co.uk
4.6
Excellent
27K reviews
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Day trip to Blackpool…
Used BLC for a day trip to Blackpool for the Pleasure Beach. Got 10% off total cost.
27 July 2026
Unprompted review
Reply from Blue Light Card
Hello,
Thank you for taking the time to leave us a review – we love hearing how much members enjoy using their Blue Light Cards!
Polly - Blue Light Card UK
It was so quick to obtain the code…
It was so quick to obtain the code needed and then to purchase my Railcard.
My card for the year came to £28. Have booked my first journey and saved a huge amount using said card.
Easy to find the code using the search engine.
26 July 2026
Unprompted review
Reply from Blue Light Card
Hello,
We love hearing about the savings our members have made! Thank you for taking the time to leave us a review!
Polly - Blue Light Card UK
Reply from Blue Light Card
Hello,
It’s great to hear that you are happy with the service you have received. Thank you for your feedback and support!
Polly - Blue Light Card UK
For savings on a wide variety of brands…
For savings on a wide variety of brands and in restaurants, this card can't be beaten.
26 July 2026
Unprompted review
Reply from Blue Light Card
Hello,
We’re happy to hear that you are enjoying our service and have been making the most of our discounts. Thank you for your feedback and support!
Polly - Blue Light Card UK
Brilliant service
Brilliant service. I was having trouble getting the work ID accepted. They responded so quickly via email and solved my problem the same day. Wonderful company!
27 July 2026
Unprompted review
Reply from Blue Light Card
Hello,
We are delighted to hear you’ve had a great experience with our service. Thank you for your feedback and support!
Polly - Blue Light Card UK
Grace was amazing at sorting out my…
Grace was amazing at sorting out my query kept me informed and really helpful great service
27 July 2026
Unprompted review
Reply from Blue Light Card
Hello,
It’s amazing to hear you’ve had a great experience with our service. Thank you for your feedback and support, and we hope you get to make some great savings with us in the future!
Polly - Blue Light Card UK
Speedy response to change my email…
Speedy response to change my email address. Thanks Samanta.
27 July 2026
Unprompted review
Reply from Blue Light Card
Hello,
We are very happy to hear you’ve had a great experience with our service. Thank you for your feedback and support!
Polly - Blue Light Card UK
Helpful Staff
Claire was extremely helpful and patient when I had technical details completing the online process. She was efficient, professional but also friendly.
27 July 2026
Unprompted review
Reply from Blue Light Card
Hello,
It’s great to hear that you are happy with the service you have received. Thank you for your feedback and support!
Polly - Blue Light Card UK
Good customer service
Good communication, prompt action, easy to contact and a very helpful member of staff (Grace).
27 July 2026
Unprompted review
Reply from Blue Light Card
Hello,
We are delighted to hear you’ve had a great experience with our service. Thank you for your feedback and support!
Polly - Blue Light Card UK
Reply from Blue Light Card
Hello,
It’s great to hear that you are happy with the service you have received. Thank you for your feedback and support!
Julie - Blue Light Card UK
A happy blue light holder
I've been a holder of a blue light card for about 10 years, and at first just used it for getting reduced price meals at pubs etc. Now, since a year ago, I've discovered, and use the purchase of gift cards to do my shopping. This really helps with my budget, as a retired nurse/ midwife. I am able to purchase "gift card vouchers " for the 2 supermarkets that I regularly use. I get 4% off which is amazing. Thanks again Blue light.
27 July 2026
Unprompted review
Reply from Blue Light Card
Hello,
It’s great to hear that you are happy with the service you have received. Thank you for your feedback and support!
Julie - Blue Light Card UK
CUSTOMER SERVICE APPALLING
FRAUDULENT ACTIVITY:I’ve been contacting them since Saturday giving all details on e mail, FB and instagram due to above. They have not got back to me in any of above except for sending tickets.
I eventually received a total generic e mail which a child could have written, and no mention of money back. DONT touch them !!!!!!!!!
Reply from BLC today,to say someone will be in touch, but too little too late. Not Interested
25 July 2026
Unprompted review
Reply from Blue Light Card
Hello,
Thank you for taking the time to leave us a review.
We're sorry to hear you've had a frustrating experience. We can see your query has come through to us and a member of our team will be in touch with you very soon.
If you do need anything in the meantime, please don't hesitate to reach out to us at help@bluelightcard.co.uk (mailto:help@bluelightcard.co.uk).
Polly - Blue Light Card UK
Great to have my Blue Light…
Great to have my Blue Light Card.Applying was straight forward helpful.Used it already .
27 July 2026
Unprompted review
Reply from Blue Light Card
Hello,
It’s great to hear that you are happy with the service you have received. Thank you for your feedback and support!
Julie - Blue Light Card UK
Reply from Blue Light Card
Hello,
It’s great to hear that you are happy with the service you have received. Thank you for your feedback and support!
Julie - Blue Light Card UK
Problem with logging on
Problem with logging on. Account suspended. Corrective action taken very swiftly and efficiently. Thank you.
24 July 2026
Unprompted review
Reply from Blue Light Card
Hello,
We are delighted to hear you’ve had a great experience with our service. Thank you for your feedback and support!
Polly - Blue Light Card UK
Had an issue with changing my email…
Had an issue with changing my email adress and Warren helped me sort it out quick and easy so I could continue to enjoy the BlueLight benefits.. thanks Warren!
27 July 2026
Unprompted review
Reply from Blue Light Card
Hello,
It’s great to hear that you are happy with the service you have received. Thank you for your feedback and support!
Julie - Blue Light Card UK
New card
I recently got married so needed up update my email address and change my name on blue light card. I had a few issues as the documents I sent were blurry but Grace emailed me and sorted the whole thing out. She was so quick at getting back to me and was really helpful.
26 July 2026
Unprompted review
Reply from Blue Light Card
Hello,
It’s great to hear that you are happy with the service you have received. Thank you for your feedback and support!
Julie - Blue Light Card UK
Claire was very helpful
Claire was very helpful, sorted everything out for me & was very fast in doing so, big thanks to claire for all your help
13 July 2026
Unprompted review
Reply from Blue Light Card
Hello,
It’s great to hear that you are happy with the service you have received. Thank you for your feedback and support!
Julie - Blue Light Card UK
I was assisted by Neha tremendously and…
I was assisted by Neha tremendously and manger to achieve my goal.
27 July 2026
Unprompted review
Reply from Blue Light Card
Hello,
It’s great to hear that you are happy with the service you have received. Thank you for your feedback and support!
Julie - Blue Light Card UK
On the whole I have had a positive…
On the whole I have had a positive experience with Blue Light, I just haven't found it easy getting my new card. I paid my £4.99 on 15/6/2026, but am still waiting for the hard copy card to be delivered to my home address. I then contacted Blue Light, and ended up having to try resetting password a couple of times, before I was finally led to download the app online. I now have a digital copy of my card, which should make it easy when I'm out and about in eateries, etc. to access discounts. However I would still like a physical card if possible, so I don't have to log in to the app every time I want to use it.
24 July 2026
Unprompted review
Reply from Blue Light Card
Hello,
Thank you for leaving us a review, I can confirm that I have emailed you regarding your query.
We look forward to hearing from you!
Polly - Blue Light Card UK
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