Blue Guardian Futures 

Quick response from the Customer Service and issue has been resolved within 2 mins.

On September 2nd I requested a withdrawal and it was not until September 7 that they mentioned that I should conduct an interview with support on the 8th I did my interview with an agent of the team on the 9th the payment was approved since the interview was completed and my account and identity were verified today is September 12 and I have not received the payment that they say they have approved after talking to support and sending 12 emails requesting the transaction number they sent another email mentioning another interview to make the payment this means that on the 9th they did not process the payment and it was all a lie there I am waiting for a new interview to give another kind of trading to the agent who does the interview this will be my last attempt to receive my payment after this I only think about making bad publicity and leaving negative reviews that is what they deserve get away from here this company does not pay

So far so good. Got funded with BG and looking forward to a rewarding experience.

customer support is top notch ,special thanks to salar for solving my problem with in 5 mins

Response from the support team to my questions was swift and clear. 😊👍🏽

After dealing with different agents I was finally served by agent Jody who finally solved all my requests and left my account clean as I was requesting. Thank you very much. Now focused on getting those payouts!!

Mishe from the Blue Guardian Futures support team has took his time but made sure that I get the correct information. I really appreciate his efforts in taking up the ownership and responsing with full clarity and information.

Yesterday, I purchased the 5k"Instant account The payment was deducted from my account, and I have the bill and all the necessary proof; however, even after 24 hours, I still haven't received the account details. Please look into this matter. I have repeatedly contacted your team, but I keep getting inconsistent responses—sometimes I'm told to wait, and other times I get different answers. I kindly request that you please check on this.

Bluegidian is the best and reliable firm ever

Don’t be played! I went through countless issues before Cele~~Stialdrifts turned the situation around. They got every dime back. Stay alert

They are scammers they rejected my payout after I completed everything I respect all the rules when I request my payout they say you preach the row and take my account please avoid that any cost

⭐ 1/5

An absolutely frustrating experience with Blue Guardian.

I've been waiting for my withdrawal for 3 days and the only answer I get is: "wait 24 hours." Another day passes, I ask again and again they tell me the same thing. How many 24 hours do I have to wait to receive my own money?

I have complied with the requirements and rules, but when it comes time to withdraw, everything becomes an endless wait and repetitive answers that solve absolutely nothing.

The worst thing is the lack of a clear answer. As a customer, one deserves to know what is happening, why the withdrawal is being delayed and when exactly it will be resolved.

I am sincerely outraged and very disappointed. An anchoring company should generate trust, especially when it comes to withdrawals. After this experience, I find it difficult to recommend Blue Guardian to any trader.

I hope they process my withdrawal immediately, because 3 days waiting and always hearing the same excuse of "24 hours" is unacceptable.

Despite being relatively new to the futures market, this company has proven itself trustworthy, demonstrating reliability through timely withdrawals and efficient customer service.

⭐ 1 Star — An Extremely Frustrating Experience with Blue Guardian

My experience with Blue Guardian has been extremely frustrating, especially because of the lack of communication and the way my case has been handled by their support team.

I requested a $1,800 payout and received confirmation that my request had been received and would be processed within 24 business hours. However, days passed and I received neither the payment nor a clear response.

I sent multiple emails to the support channels Blue Guardian provided, including Payment Support and the Risk Team, and for days I received no meaningful response. I eventually had to turn to Trustpilot in an attempt to get someone to actually address my case.

What is even more concerning is that, while my payout was still pending, I received a notification warning that my account could be closed due to inactivity. How am I supposed to operate normally when I am waiting for them to resolve my payout request?

I was also later asked to complete a live KYC verification. I found the interview email in my spam folder and responded as soon as I saw it, asking to schedule an appointment. Once again, I have had difficulty getting a response.

On top of that, I feel that some of the support responses have been unnecessarily rude and unprofessional. When a customer has been waiting days for their money and is simply trying to get an issue resolved, the least they should receive is a respectful and clear response—not replies that make the customer feel like they are being difficult for following up on their own case.BGF98149

I have repeatedly been told that my case was “forwarded to the appropriate team” and that I would receive an update, but I am still waiting for a concrete resolution.

I am not asking for anything unreasonable. I simply want my case reviewed, a clear explanation of what is happening with my payout, and a definitive response.

I sincerely hope Blue Guardian improves its customer support and, most importantly, its communication with customers when payment issues arise.

Scammers, be careful, they don't pay

Extremely disappointed with Blue Guardian.

I waited roughly 45 days since July 27 to receive my live accounts. I sent around 40 emails and opened over 30 chats, and still couldn’t get a straight answer. I was repeatedly told to “wait 24 hours,” yet that turned into 45 days of waiting. The broken promises, lack of communication, and support staff’s lack of manners made the entire process even worse. I’ll admit I was rude a couple of times, but that came after weeks of being ignored and receiving no real help.

The live account experience has been even more disappointing. After finally transitioning to live, I was moved to Rithmic, where I couldn’t copy trade or use Trade Copia to take trades. My orders were rejected, yet I was still charged commissions on every single account. Being charged on all my accounts despite not being able to properly execute trades is completely unacceptable.

When I received the live accounts, I was given login credentials and practically nothing else. No proper information about the broker, no setup instructions, and no clear guidance on how to navigate the platform. Support was nowhere to be found when I actually needed help.

I’ve been trading for over 4 years and have traded with endless brokers and multiple prop firms. By far, Blue Guardian has been the worst experience I’ve had. This is especially frustrating when your family depends on you and you’re trying to build something sustainable. You expect a company to provide basic communication, transparency, and support not leave you chasing answers for weeks.

The live transition, commissions, communication, and customer support have all been extremely disappointing. If you’re serious about growing with a prop firm, I would think twice before choosing Blue Guardian.

The customer support is nice. Reached out and helped resolve the issues professionally.
Tnks alot.