Bluebox Storage Reviews 

117
TrustScore 4.5 out of 5

4.5

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Rated 4 out of 5 stars

Very easy to deal with ,accessible team and easy to get on site, we ended up with a container on Eston Road site for a number of months until the site was asked to close. Good price and clear invoicin... See more

Rated 4 out of 5 stars

My experience with the Bluebox Storage staff was very positive. However, the Eston Road storage unit was inconvenient to use because it was only accessible during standard office hours because weekend... See more

Rated 5 out of 5 stars

I hired a storage container for around 2 years. Through out I experienced great customer service, the few times I did need to contact my emails were responded too quickly and the person on the other e... See more

Rated 5 out of 5 stars

Ive been with bluebox for around 8 years now after trying a few lesser known companys. The price has been pretty stable with a very small increase post covid. The yard i have my container on i... See more

Company replied

Company details

  1. Self-Storage Facility

Written by the company

At BlueBox Storage we have built a solid reputation in Middlesbrough and across the North East over a number of years. Specialising in self-storage we thrive on meeting the needs of our customers every time. If you require a storage facility that’s closely monitored 24/7 with access around the clock get in touch! 0800 535 3470


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

117 reviews

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No recent history of asking for reviews

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4.5

All reviews

(117)

22 reviews in the last 12 months

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Rated 1 out of 5 stars

Very disappointed

We had our now 4 year old motorhome on this site since we purchased it and was quite happy. We got an email advising us Bluebox storage had taken over. Then received another email giving us 30 days notice to remove our motorhome off site. We are very disappointed to find yesterday ( the last day ) there was plenty of caravans and motorhomes still on site and they were not going anywhere. Clearly rules for certain customers and our face doesn’t fit.

30 August 2025
Unprompted review
Rated 5 out of 5 stars

Storage when needed

Excellent customer care, easy to deal with, very friendly service, containers are new and well maintained 💯% will definitely use again 👍👍👍

30 June 2025
Unprompted review
Rated 5 out of 5 stars

Great local firm

Great local firm, employing great local people who continually improved their efficiency and security throughout the years I've had storage with them. Always friendly and accommodating when you do need to speak with them. Would 100% recommend.

26 June 2025
Unprompted review
Rated 5 out of 5 stars

Customer Service was fantastic

Customer Service was fantastic. Lisa and her colleagues were amazing.

Probably the best storage units I’ve experienced so far, I would definitely be using them again.

Thank you so much, girls for all your help. Your customer service was amazing.

21 June 2025
Unprompted review
Rated 5 out of 5 stars

Overall

Overall, the experience has been excellent.
The only issue I had was with the difficulty in opening/closing the container. You really need to be built like a tank to close the doors and I always had to have my husband with me to close them.
Have moved our goods to a container site more local to us and I can close the doors with little effort; still just as secure!

13 June 2025
Unprompted review
Rated 5 out of 5 stars

Hired for a short period which…

Hired for a short period which developed into a year. No issues, clean unit, easy access any time. Great customer service always answered the phone immediately. Great price and very easy to return at short notice when new house purchase completed.

2 April 2025
Unprompted review
Rated 5 out of 5 stars

Convenient Storage

I had a storage locker for about 18 months as temporary storage while i moved house. I had no issues with the locker or the account. And handing back the locker when I was done was simple and quick.

2 April 2025
Unprompted review

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