bluebirdcards.com Reviews 

216
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 54 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product quality, highlighting the unique and beautiful card selections, including pop-up options, which are often described as impressive and well-received by recipients. Many people appreciate the convenience of adding custom messages and extra gifts, as well as the efficient service that helps them send cards, especially when traveling or homebound. However, some customers also noted issues with delivery, mentioning that cards arrived late even when expedited shipping was paid for, leading to disappointment. A few other people also felt that the product was damaged or flimsy upon arrival, which was very disappointing.

What people talk about most

Product

Customers consistently note positive experiences with product, with many recipients loving the cards so much... See more

Delivery service

Customers had positive experiences with delivery service, appreciating the convenience of not needing to find... See more

Service

Consumers find service to be positive, with many reviewers expressing gratitude for the creative and... See more

Quality

Reviewers mention positive feedback about quality, with many noting that the cards are beautiful and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’ve been a Blue Bird Cards customer for about a year now, and I can’t recommend them enough! The card selection is awesome, and the service is really great. I love that I can add a custom printed mes... See more

Company replied

Rated 5 out of 5 stars

I've been using Bluebirdcards for about 3 or 4 years now. Perfect value for brightening someone's day. The popup cards are absolutely perfect for something thats not just a traditional card.

Rated 5 out of 5 stars

Customer service contacted me immediately after my posting and they are sending a new card. Thank you CS for resolving the issue of the missing card. Since this was a sympathy card it was very impor... See more

Company replied

Rated 5 out of 5 stars

Absolutely wonderful company, so cute and wholesome!!! Was a bit worried about ordering from outside of America, but I checked in with them and they kindly reassured me! Card arrived perfectly as desc... See more


Company details

  1. Greeting Card Shop

Written by the company

Mail a Card today! Send a card, a real paper greeting card, in the mail to anywhere in the world. Personalize the interior with your custom note and signature. Send cards online easy and fast, all done for you. Every envelope receives a real USPS stamp.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

216 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.6

All reviews

(216)

51 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

The card was delivered AFTER the date…

The card was delivered AFTER the date that was promised. Can't think of a reason why I would give you a higher rating or why I would use you again. Shouldn't even be 2 stars!

11 December 2024
bluebirdcards.com logo

Reply from bluebirdcards.com

We sincerely apologize for the delay in the delivery of your recent order. We understand your frustration and disappointment and want to assure you that we are actively working to improve our delivery processes. We have also notified the USPS about the delay.

Rated 1 out of 5 stars

The card never arrived

The card never arrived. Customer service said they'd resend it. It was a christmas card.

11 December 2024
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Reply from bluebirdcards.com

We understand your disappointment that the original card did not arrive.
We have already processed a replacement card and it should be arriving soon.
We sincerely apologize for any inconvenience this may have caused.

Rated 2 out of 5 stars

Paid for express shipping and card…

Paid for express shipping and card never showed up.

14 November 2024
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Reply from bluebirdcards.com

We understand your concern that the card, despite showing as delivered on the tracking information, did not arrive.
We sincerely apologize for this issue. We will investigate this further to determine what may have happened.
In the meantime, we would like to offer our sincerest apologies for the inconvenience and any disappointment this may have caused.

Rated 1 out of 5 stars

I paid twice the amount of the ca

I paid as much as the card for priority shipping so it would be there 4 days later. It was a week and a half late for my Grandmother's 100th birthday and missed her party. I would not use this option again.

11 November 2024
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Reply from bluebirdcards.com

Sorry, your card was delayed. Priority Mail is sent via the US Postal Service. USPS aims for 2-3 day delivery, but this depends on destination and holidays. Priority Mail delivery is not a guaranteed service.

Rated 5 out of 5 stars

New fan

Never used Bluebird before but will now be my go to for greeting cards My niece said her card was absolutely beautiful

14 October 2024
Rated 5 out of 5 stars

CHOICES ARE LIMITLESS

Niece loves these cards and everyone that she shows them to as well - such a great and much needed service - site very easy to navigate and order - choices are limitless - highly recommend - I am 78 yrs old and cards and notes have never been easier to purchase - write and mail all in one step!

11 October 2024
Rated 5 out of 5 stars

Musical, lighted, pop-up card.

I sent a pop-up, musical, “blow out the candle” card to my 5-year-old grandson. It arrived in great shape and on time even though I waited to the last minute to order it. He was delighted with it but his then 2-year old sister was obsessed with it. She “blew” on the card until it was a soggy, mangled mess which, amazingly, was after several weeks of abuse. Therefore, I ordered her one for her 3rd birthday and she abandoned all other gifts in favor of it. She is a less slobbery blower now, but the card is still going, if somewhat crumpled, after 3 weeks of rough handling.

13 August 2024
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Reply from bluebirdcards.com

Thank you for sharing this!😁🥰

Rated 1 out of 5 stars

Never got the card.

Never got the card.

12 August 2024
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Reply from bluebirdcards.com

I am sorry the card you ordered did not arrive. Unfortunately, sometimes a card does get lost in the mail. Please contact us for a replacement or refund for this lost card.

Rated 5 out of 5 stars

Easy peezy

It easy to find a card n have someone else fill it out n mail it. I haven't had any feedback from the 3 people I sent cards to so hopefully they liked them but again for me easy peezy...

15 July 2024
Rated 5 out of 5 stars

Good cards

I wasn't thrilled with the placement of the writing in the card. But I'm also a perfectionist. Otherwise loved it. Made it easy to send.

13 May 2024
Rated 1 out of 5 stars

Ordered three cards

Ordered three cards. Two showed up a week late and one not at all.

12 February 2024
bluebirdcards.com logo

Reply from bluebirdcards.com

Hello, I am sorry that the cards you ordered did not arrive as expected. We complete orders as fast as possible and rely on our carrier the US Postal Service for final delivery. I will have our team refund you for the missing card.

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