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See what reviewers are saying

Rated 5 out of 5 stars

Chris, Ben and Ashley have been great in helping us to resolve an issue with permissions and access to a Teams channel. We appreciated the regular communication via email and phone call. We wouldn’t h... See more

Rated 5 out of 5 stars

While abroad on a cruise I ran into problems with the ships server and couldn't access files. I use Blucando monthly maintenance contract and they accessed my computer, made sure that all syste... See more

Company replied

Rated 5 out of 5 stars

Contacted them regarding sign-in issues. Prompt response from Charlie van Oeffelen. He had a great telephone manner and understanding of my issue. Logged in quickly and watching him work through the... See more

Rated 5 out of 5 stars

Again I am so grateful for Blucando! I had pop ups coming up repeatedly, claiming to be from Norton, FB, Captcha & McCaffee saying that I had a trojan, a virus or 'suspicious activity' on my sys... See more

Company replied

Company details

  1. Computer Support and Service Company

Written by the company

Whether you are a company of one or have hundreds of employees, we have the experience and knowledge to fix your problems and find the right solutions for your business as it grows. We are a trustworthy tech support company who you can rely on for transparency, clear communication and high standards of customer care.


Contact info

4.9

Excellent

TrustScore 5 out of 5

75 reviews

5-star
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1-star

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

OneDrvie help

We contacted Blucando to help with OneDrive access. They phoned within a couple of hours, accessed the laptop remotely and all was completed within about 15 minutes. Fab service and polite and knowledgeable staff too, thank you!

29 March 2022
Unprompted review
Blucando logo

Reply from Blucando

Sorry for the delayed reply, simply to say thanks for your feedback and always glad to help.

Rated 5 out of 5 stars

Blucando resolved a problem while I was abroad

While abroad on a cruise I ran into problems with the ships server and couldn't access files.

I use Blucando monthly maintenance contract and they accessed my computer, made sure that all systems were working, fixed any issues and explained how I could access the files I needed.

Fantastic service and would thoroughly recommend any business use them for their IT knowledge and back up.

Barrie Dean

3 March 2022
Unprompted review
Blucando logo

Reply from Blucando

Sorry for the delayed reply, simply to say thanks for your feedback and always glad to help.

Rated 5 out of 5 stars

I am a lone domestic user and found the…

I am a lone domestic user and found the remote help that Blucando gave me over the phone (which included them being able to access my PC remotely to resolve the issue) to be exceedingly helpful and very reassuring. I would highly recommend them.

1 February 2022
Unprompted review
Blucando logo

Reply from Blucando

Sorry for the delayed reply, simply to say thanks for your feedback and always glad to help.

Rated 5 out of 5 stars

Excellent Care for Computers

Just had a computer hack scare and was helped by Benjamin at Blucando, who was helpful, friendly, taking care and time to check our two laptops. Would use them again and recommend them to family and friends every time. Thank you

11 November 2021
Unprompted review
Blucando logo

Reply from Blucando

Sorry for the delayed reply, simply to say thanks for your feedback and always glad to help.

Rated 5 out of 5 stars

Top service from the amazing Stuart

Top service from the amazing Stuart. Totally saved me from losing my mind. Have just started home working and had no idea what cable went where and he came and sorted it out for me . What took him 20minutes saved me days of stress.Highly recommend and can’t thank him enough.

28 October 2021
Unprompted review
Blucando logo

Reply from Blucando

Sorry for the delayed reply, simply to say thanks for your feedback and always glad to help.

Rated 5 out of 5 stars

Great service from Karl and the team

Great service from Karl and the team, this is the second time I have used these guys and they came up trumps again.

19 October 2021
Unprompted review
Blucando logo

Reply from Blucando

Sorry for the delayed reply, simply to say thanks for your feedback and always glad to help.

Rated 5 out of 5 stars

Again I am so grateful for Blucando

Again I am so grateful for Blucando!
I had pop ups coming up repeatedly, claiming to be from Norton, FB, Captcha & McCaffee saying that I had a trojan, a virus or 'suspicious activity' on my system' - even one saying that my phone would be blocked soon. They were all red & yellow, with skull & crossbones etc. & getting quite scary.
All the while my own antivirus was saying my system was OK . As I couldn't block anything myself I rang up Blucando this morning & Ben Wright sorted it out - remotely - in less than 5 minutes!! Thank you, Ben &
Blucando.

9 August 2021
Unprompted review
Blucando logo

Reply from Blucando

Sorry for the delayed reply, simply to say thanks for your feedback and always glad to help.

Rated 5 out of 5 stars

Fabulous Wi-fi network install

Upgraded from a BT network to a much more reliable and faster Wi-fi one at home. Complex install in loft and rooms, now covers huge house with really fast and reliable signal.
Completely COVID safe, clean and tidy install - really impressive

18 June 2021
Unprompted review
Blucando logo

Reply from Blucando

Sorry for the delayed reply, simply to say thanks for your feedback and always glad to help.

Rated 5 out of 5 stars

Data retrieval

I recently contacted Blucando about data retrieval on a faulty drive. They were fantastic they managed to retrieve all the photos etc I thought were lost and then helped me with a new storage area. They were so kind and patient and I can’t thank them enough. Highly highly recommend them.

11 May 2021
Unprompted review
Blucando logo

Reply from Blucando

Hi Ian, glad we could help and that your photos are in a safe place. Thanks for the feedback!

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