Blooio Reviews 5

I use the service for my roofing company. I’ve noticed an increase in Responses. Sending blue text is way better than sending green text

Instantly blocked my account, wouldn't tell me where they were based as I wanted to make ombudsman complaint. Then they blocked my account for "Phishing" ( I was not ) and took my $400 with no refund. I sent in total 7 texts before they stole my $400.

Complete scam company.

They tried to block my account on my FIRST TEXT also.

I signed up for Blooio and paid $39 for a monthly subscription. A phone number was assigned to my account. Before my next billing cycle, I cancelled so I wouldn't be charged for another month. Standard practice on any subscription platform.

Except Blooio told me I had immediately lost my phone number. Not at the end of the billing period I already paid for. Immediately. They kept my $39 for a full month of service and gave me no service. No grace period. No end-of-cycle access. They took the money and the number.

This behavior is buried in their terms of service, which are not easily accessible or clearly presented during signup. There is no warning during the cancellation flow that you will lose your number the moment you cancel. If you're coming from any other SaaS product, you would reasonably expect to keep access through the period you already paid for. Blooio does not work that way, and they don't tell you until it's too late.

Because the number was revoked instantly, I had to pay another $39 just to get the same number back. Two charges totaling $78, one month of actual service, caused entirely by how their system handles cancellation.

When I contacted support for a full refund, I was told they deduct Stripe processing fees from customer refunds. Instead of refunding the $78 I paid, they refunded $75.14 and kept $2.86 to cover their own payment processing costs. Their agent positioned this as a favor to me, suggesting I keep the difference as account credit so I wouldn't "lose out on the fees." Those are merchant fees. They are the cost of accepting credit card payments. Every other company absorbs them on refunds.

When I opened a second ticket about the missing amount, a different agent told me they refunded "the total we got from you," said there were "no shady practices here," and closed the ticket immediately. No attempt to resolve it. No acknowledgment that passing processing fees to customers is not standard. A defensive one-liner and a closed conversation. Over three dollars.

That tells you everything about how this company handles customer issues.

If you are a technical user evaluating Blooio for production workflows, here is what you need to know. Your phone number is only as stable as your billing status. Cancellation means instant termination, not end-of-cycle, and they keep your payment for the period they revoke. Their terms of service do not surface this clearly. Their refund policy deducts merchant fees from what you paid. And if you push back, their support team gets defensive and shuts the ticket down.

Try it if you want, but go in with your eyes open.

****Update:**
David, the co-founder, did eventually reach out and confirmed a full refund was issued. I want to be fair about that. But the way he approached it was to ask why I was posting about shady practices when there were "disclaimers all over the place." That was the framing. Not "we hear you, this experience should have gone differently." Not "we're going to take this feedback and make the cancellation flow clearer." The response was confusion that I would share my experience publicly after getting my money back, as if the refund erased everything that led to it. A cancellation flow that instantly revokes a paid service, a support team that deducts merchant fees from refunds and closes tickets defensively, and a co-founder whose first instinct is to question why you're talking about it rather than reflect on why it happened. The refund is resolved. The awareness gap is not.

Heard about Blooio from a friend who switched from another provider and I’m really impressed. The product is amazing, pricing is very reasonable, and setup was smooth. Huge plus was getting direct support from David, the founder super helpful and hands-on throughout onboarding. Easy recommendation.

Their service doesn't work and they don't want to issue refunds after not providing the advertised service.