Blink Health Reviews 

1,528
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 546 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently share that their prescriptions arrive very quickly and the overall ordering process is completely seamless from start to finish. Many consumers are truly happy to find significant cost savings and receive helpful support when managing their regular healthcare needs. However, some people mentioned serious issues with high prices for certain specialized medications that heavily strained their personal budgets. A few reviewers also noted practical difficulties with product packaging, mandatory refrigeration needs, and dispensing the correct amount of drops. Other customers experienced occasional delivery delays or received packages left in inconvenient spots outside their front doors.

What people talk about most

Product

People report ambiguous experiences with product, as reactions and usability vary significantly among... See more

Delivery service

Customers had positive experiences with delivery service, frequently highlighting fast and efficient shipping... See more

Service

Reviewers highlight positive aspects of service, noting that it is prompt, fast, and efficient. People... See more

Price

Reviewers mention ambiguous feedback about price, reflecting widely varying experiences with medication... See more

User experience

Customers consistently note positive experiences with user experience, highlighting that signing in, setting... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Per my doctor this was the only place to get my special medication at a resonable price point. I did not get a chance to vet the data given to me, but decided to believe the doctor. Set up was fa... See more

Company replied

Rated 4 out of 5 stars

My experience with this company was good as far as getting my prescription filled. My only complaint was the delivery. It was left on my porch causing it to blow off into a shrub ..I just happened to... See more

Company replied

Rated 4 out of 5 stars

Great product and fast service from provider. Have only been using product for approximately 3 weeks - but appears to be working very well and giving my dry eyes good lubrication. Excellent customer... See more

Company replied

Rated 4 out of 5 stars

Eye drops work really well. My insurance covered the cost. Shipping was free. I did have issues with my Dr needing to contact them multiple times in order for them to start my prescription and they al... See more

Company replied


Company details


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.3

All reviews

(1,528)

504 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

I really like it,it's not easy to…

I really like it,it's not easy to administer but very good.

14 March 2026
Unprompted review
Blink Health logo

Reply from Blink Health

Hello Kay,

Thank you so much for feedback.

We’re delighted to hear that you had a positive experience using BlinkRx!

If you have any questions about your prescribed medication, please contact us directly at support@blinkrx.com or you can reach us by phone by calling 844-926-2480 to speak with a dedicated agent.

We’re always here to help!

Best regards,
The BlinkRx Team

Thank you

BlinkRx Pharmacy
(844) 926-2480
Mon-Fri 8am-9pm EST
Saturday 9am-5pm EST
support@blinkrx.com

Rated 5 out of 5 stars

Fast and great communication

Fast and great communication

6 March 2026
Unprompted review
Blink Health logo

Reply from Blink Health

Hello Leticia,

Thank you so much for feedback.

We’re delighted to hear that you had a positive experience using BlinkRx!

If you ever have any questions about your prescribed medication, please don’t hesitate to contact us at 844-926-2480 to speak with a dedicated agent. We’re always here to help.

Best regards,
The BlinkRx Team

Thank you

BlinkRx Pharmacy
(844) 926-2480
Mon-Fri 8am-9pm EST
Saturday 9am-5pm EST
support@blinkrx.com

Rated 5 out of 5 stars

That they allowed free trial

That they allowed free trial. At no cost to me or my insurance

5 March 2026
Unprompted review
Blink Health logo

Reply from Blink Health

Hello Wendy,

Thank you so much for feedback.

We’re delighted to hear that you had a positive experience using BlinkRx!

If you ever have any questions about your prescribed medication, please don’t hesitate to contact us at 844-926-2480 to speak with a dedicated agent. We’re always here to help.

Best regards,
The BlinkRx Team

Thank you

BlinkRx Pharmacy
(844) 926-2480
Mon-Fri 8am-9pm EST
Saturday 9am-5pm EST
support@blinkrx.com

Rated 3 out of 5 stars

have only been using a couple of weeks

have only been using a couple of weeks. watering eyes have slowed down but drops really burn when applying. will stay the course and see if it continues to help - discomfort of burn might be worth it to not look like im crying all the time.

21 March 2026
Unprompted review
Blink Health logo

Reply from Blink Health

Hello Sybil.

Thank you for contacting us. We truly appreciate you bringing this to our attention, as customer feedback is very important to us.

We’re sorry to hear about the challenges you’ve been experiencing.

Although I’m not able to provide direct counseling on medications, I encourage you to reach out to our team and request to speak with one of our pharmacists, who will be happy to assist you.

If you have specific questions about your medication, please call us at (844) 926-2480 and ask to speak with a pharmacist.

Best regards,

The BlinkRx Team

BlinkRx Pharmacy
(844) 926-2480
Mon-Fri 8am-9pm EST
Saturday 9am-5pm EST
support@blinkrx.com

Rated 5 out of 5 stars

I received a 30 day sample of Blink…

I received a 30 day sample of Blink drops about two weeks ago from my eye doctor, Dr. Jones in Macon, Ga, and so far like it very much! I like the initial coolness, followed by a very slight continuing coolness that makes my eyes feel much better moisturized.

21 March 2026
Unprompted review
Rated 5 out of 5 stars

Quick and easy highly recommend BlinkRX

Quick and easy

21 March 2026
Unprompted review
Blink Health logo

Reply from Blink Health

Thank you very much for your 5-star review!

Please let us know how we can assist you in the future.

BlinkRx Pharmacy
(844) 926-2480
Mon-Fri 8am-9pm EST
Saturday 9am-5pm EST
support@blinkrx.com

Rated 5 out of 5 stars

Sign up procedure was very easy to understands..

The sign up procedure was very easy to understand. The order was received in 5 days. The only thing I’m not quite sure of is how to request a refill order

27 February 2026
Unprompted review
Blink Health logo

Reply from Blink Health

Thank you very much for your 5-star review!

We’re delighted to hear that you had a positive experience using BlinkRx!

If you ever have any questions about your prescribed medication, please don’t hesitate to contact us at 844-926-2480 to speak with a dedicated agent. We’re always here to help.

Best regards,
The BlinkRx Team

Thank you

BlinkRx Pharmacy
(844) 926-2480
Mon-Fri 8am-9pm EST
Saturday 9am-5pm EST
support@blinkrx.com

Rated 5 out of 5 stars

BlinkRx was Excellent !!!

BlinkRx was seamless in providing the medication prescribed by my doctor. Online transaction was easy. Shipping was immediate and I had my medication 48 hours later.

5 March 2026
Unprompted review
Blink Health logo

Reply from Blink Health

Thank you very much for your 5-star review! Please let us know how we can assist you in the future.

BlinkRx Pharmacy
(844) 926-2480
Mon-Fri 8am-9pm EST
Saturday 9am-5pm EST
support@blinkrx.com

Rated 5 out of 5 stars

Fast delivery, 100% satisfied

Fast delivery, great product, and after trying several OTC and 2 other prescriptions, the new one has been 100% effective with only a brief few minutes with burning and actually went 5 days without having to use it

1 March 2026
Unprompted review
Blink Health logo

Reply from Blink Health

Thank you very much for your 5-star review! Please let us know how we can assist you in the future.

BlinkRx Pharmacy
(844) 926-2480
Mon-Fri 8am-9pm EST
Saturday 9am-5pm EST
support@blinkrx.com

Rated 3 out of 5 stars

CANCEL

I want you to CANCEL my monthly subscription. I still have 3/4 of a bottle. I will order when I need it. So as of 3/18/2026 CANCEL MY SUBSCRIPTION

18 March 2026
Unprompted review
Blink Health logo

Reply from Blink Health

Hello,

Thank you for reaching out. We appreciate that you brought this to our attention, as we value all customer feedback.

Please contact us directly at support@blinkrx.com so we can discuss this matter further.

Thank you for bringing it to our attention and we look forward to hearing from you.

BlinkRx Pharmacy
(844) 926-2480
Mon-Fri 8am-9pm EST
Saturday 9am-5pm EST
support@blinkrx.com

Rated 4 out of 5 stars

The company contacted me with the info…

The company contacted me with the info to get my medication and delivered very quickly

4 March 2026
Unprompted review
Blink Health logo

Reply from Blink Health

Hello Kim,

Thank you so much for feedback.

We’re delighted to hear that you had a positive experience using BlinkRx!

If you have any questions about your prescribed medication, please feel free to call us at 844-926-2480 to speak with a dedicated agent—we’re always here to help.

Best regards,
The BlinkRx Team

Thank you

BlinkRx Pharmacy
(844) 926-2480
Mon-Fri 8am-9pm EST
Saturday 9am-5pm EST
support@blinkrx.com

Rated 5 out of 5 stars

Phenomenal savings

My doctor not only made a great suggestion to try a new prescription, he ordered it from Blink. The cost savings were phenomenal, and working with Blink was very quick and simple. Delivery was fast.

26 February 2026
Unprompted review
Blink Health logo

Reply from Blink Health

Hello,

Thank you so much for this feedback. We appreciate your response and support.

We're happy to hear that you had a positive experience while using BlinkRx. We're excited to help you save money on your health care costs.

Please let us know if we can assist you with anything in the future.

Thank you

BlinkRx Pharmacy
(844) 926-2480
Mon-Fri 8am-9pm EST
Saturday 9am-5pm EST
support@blinkrx.com

Rated 1 out of 5 stars

Am confused as to how to use this…

Am confused as to how to use this product

2 March 2026
Unprompted review
Blink Health logo

Reply from Blink Health

Hello Russell,

Thank you for contacting us. We truly appreciate you bringing this to our attention, as customer feedback is very important to us.

We’re sorry to hear about the challenges you’ve been experiencing.

Although I’m not able to provide direct counseling on medications, I encourage you to reach out to our team and request to speak with one of our pharmacists, who will be happy to assist you.

If you have specific questions about your medication, please call us at (844) 926-2480 and ask to speak with a pharmacist.

Best regards,
The BlinkRx Team

BlinkRx Pharmacy
(844) 926-2480
Mon-Fri 8am-9pm EST
Saturday 9am-5pm EST
support@blinkrx.com

Rated 1 out of 5 stars

I am very disappointed with BlinkRX

I am very disappointed with BlinkRX
The product delivered was was defective and I can or open the bottle.

I called to report the issue, requested a replabortle and was denied. I paid over $80 for this prescription and it's defective. I still cannot open the bottle.

I offered to return the bottle but the rep said I didn't have to return it.

I still can not open the bottle. I've wasted money.

I never requested a refund. I only requested a replacement bottleand can send back the the defective bottle.

The bottom line is I don't have use of a prescription I paid for and cannot use.

I just need a replacement please.

Pamela Williams
502-608-5696

13 March 2026
Unprompted review
Blink Health logo

Reply from Blink Health

Hello Pamela,

Thank you for reaching out.

We appreciate that you brought this to our attention, as we value all customer feedback.

We deeply apologize that you did not have a positive experience with Blink.

We're happy to hear that this matter has been resolved.

Please contact us directly at support@blinkrx.com if you would like to discuss this matter further.

Thank you

BlinkRx Pharmacy
(844) 926-2480
Mon-Fri 8am-9pm EST
Saturday 9am-5pm EST
support@blinkrx.com

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