Blinds To Go - PATCHOGUE Reviews 38

TrustScore 4 out of 5

4.2

441 SUNRISE HIGHWAY, 11772 PATCHOGUE, NY, US


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See what reviewers are saying

Rated 5 out of 5 stars

It was so easy to deal with Blinds to go, from being to end it went very easy. Lots to chose from, was given about when they would be installed and they even came in early. I had my verticals and skyl... See more

Company replied

Rated 5 out of 5 stars

Measurements were spot on. Install was very easy and simple. You will pay a premium, but with the life long warranty, and the solid construction, to me it is worth the extra cost. Big Plus...MADE I... See more

Company replied

Rated 2 out of 5 stars

I have been requesting a supervisor from customer service to call me back for over a week. Ive called 2x and spoke to people who couldnt help me regarding a pricing issue and advised that a supervisor... See more

Company replied

Rated 5 out of 5 stars

The team members who assisted me in my shade decision, taking the measurements and installation were all well informed. The service was wonderful. I would recommend Blinds to go to friends and family.... See more

Company replied


Company details

  1. Window Treatment Store
  2. Blinds Shop
  3. Curtain Store
  4. Decoration and Interior Design Store
  5. Interior Designer

Written by the company

At Blinds To Go, we believe great design begins with the details. We specialize in custom window treatments that are as functional as they are beautiful—crafted to elevate every room with tailored elegance, warmth, and thoughtful design. Our mission is to help homeowners transform their spaces into personalized sanctuaries, using high-quality materials, expert craftsmanship, and timeless aesthetics—just as we've done since 1954. Whether you’re looking for drapery to soften a modern living room, Roman or roller shades to add texture and privacy, motorized shades, or a cohesive treatment plan for your entire home, we work closely with you to deliver results that feel elevated and effortless at an affordable price. We pride ourselves on providing a collaborative and transparent experience—from first look to installation. Our team is here to guide you through fabric selection, hardware finishes, and style options to ensure every element reflects your vision, lifestyle, and budget. With a deep commitment to quality and service, Blinds To Go has become a trusted name for clients who value both beauty and functionality in their homes. Our growing portfolio includes a wide range of residential projects big and small, and our customer reviews reflect the care we take in every detail. We’re passionate about helping you love where you live—one window at a time.


Contact info

  • 441 SUNRISE HIGHWAY, 11772, PATCHOGUE, NY, United States

  • 6317581843

4.2

Great

TrustScore 4 out of 5

38 reviews

5-star
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1-star

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Rated 5 out of 5 stars

Was pleased with salesperson he was…

Was pleased with salesperson he was patient and pleasant and the installer was very helpful too

22 December 2020
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Reply from Blinds To Go - PATCHOGUE

This is great to hear Marilyn! Thank you for your kind review!

Rated 3 out of 5 stars

The communication has to be better

The communication has to be better, totally understand about COVID-19. We had to keep calling to find out where blinds were. One person said they were shipped they will call us Monday. No call called back then they said 2 more weeks. Finally got them installed 12 weeks later and guy had to come back which was not his fault they gave him wrong order???? Corporate needs better communication with customer and they need to check orders before they place on truck to make sure its proper. so 14 weeks got blinds in. We only had a few done not sure when I will place order for remaining very scared as to what will happen with those

22 December 2020
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Reply from Blinds To Go - PATCHOGUE

Hi Angelo, we are very sorry to hear about the experience you have had with us and the lack of communication throughout your order. It has been a hard time with a lot of different factors causing the delays due to COVID and we greatly appreciate your patience. We are working hard to get back to our normal turnaround time everyday and are making great progress. Please let us know if there is anything we can do to help make your experience with us better - we are here to help.

Rated 3 out of 5 stars

I realize what is happening in the…

I realize what is happening in the world but having to wait 3 months from order date to installation is ridiculous.

22 December 2020
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Reply from Blinds To Go - PATCHOGUE

Hi Walter, we agree. We are very sorry for the delays our customers are experiencing which is why we let them know when placing an order of the approx completion date. We are doing everything we can to get our production back to normal given the state of the world at this moment. We are making progress everyday and greatly appreciate your patience as we navigate through this difficult time for all.

Rated 5 out of 5 stars

Despite a Covid related delay

Despite a Covid related delay, I am appreciative of the professionalism shown my Nicole, Nicole and the installer Tony. I highly recommend this store.

21 December 2020
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Reply from Blinds To Go - PATCHOGUE

This is great to hear Mark! Thank you for your review and your patience during this difficult time.

Rated 3 out of 5 stars

It took 3 months to get blinds…

It took 3 months to get blinds installed. Then 1 of the 3 blinds didn’t stay up . I ordered top down and bottom up blinds . Then when it was fixed the installer canceled last minute. Finally all installed but worried they are slipping down .

21 December 2020
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Reply from Blinds To Go - PATCHOGUE

HI Andrea, we are very sorry to hear about the experience you have had. Would you mind providing your order number so we can help look into your order and see if we can help? Thanks!

Rated 5 out of 5 stars

Design

Design, salesperson and installation was great. Very happy

20 December 2020
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Reply from Blinds To Go - PATCHOGUE

This is wonderful to hear Barry, thank you!!

Rated 2 out of 5 stars

Cordless roller shades could not be…

Cordless roller shades could not be made to work properly. Returned for a refund.

16 December 2020
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Reply from Blinds To Go - PATCHOGUE

Hi Li, we are sorry to hear about this issue with the cordless roller shades. Is there anything we can do to help you further??

Rated 5 out of 5 stars

The Plantation shutters are gorgeous…

The Plantation shutters are gorgeous and are so easy for adjusting the light into each room and the privacy is outstanding.
They look terrific and we are extremely happy with the purchase.
The installation was preformed quickly and professionally.
Well Done by all.

15 December 2020
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Reply from Blinds To Go - PATCHOGUE

This is great to hear Veronica! Thank you for your review!

Rated 5 out of 5 stars

Lovely blinds

The sales person in the store was wonderful and very helpful to us as we picked out all new blinds. Anthony the man I came to install them was very clean he did such a good job and very helpful and I would recommend him to anyone he was very nice . We would recommend them again.

14 December 2020
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Reply from Blinds To Go - PATCHOGUE

This is great to hear Ann! Thank you for your review!

Rated 5 out of 5 stars

Great job in repairing my shade

Great job in repairing my shade. It was repaired quickly and looks great.

14 December 2020
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Reply from Blinds To Go - PATCHOGUE

This is great to hear, LiviLou! Thank you for your review!

Rated 1 out of 5 stars

Installation guy was wonderful- blinds not impressed

Installation guy was wonderful- very nice and professional. Blinds are nothing special- very thin/flimsy. Wayyyyy overpriced. I bought and hung same exact ones in ALL bedrooms (5 windows) for $125. I spent well over $500 for 4 of the SAME EXACT blinds. I am disappointed that they sell and install for so much when you could honestly do it yourself and SAVE A LOT of money.

14 December 2020
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Reply from Blinds To Go - PATCHOGUE

Hi Theresa, what exactly is the issue you are experiencing with your blinds? We would like to hear more feedback on the issue(s) with the window treatments so we can help to rectify any issues. If you can provide and order number that would be helpful for us to be able to look into it further.

Rated 5 out of 5 stars

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14 December 2020
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Reply from Blinds To Go - PATCHOGUE

Thank you for your review Ron.

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