The sales staff were wonderful, order was ready in a reasonable amount of time and the product works great.
Company replied
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See what reviewers are saying
UPDATED- After lots of emails, messages, bad reviews and a filed BBB complaint, I was able to schedule an installation around my (non remote) work schedule. I just don't like that I had to do this b... See more
Company replied
The honesty and professionalism I experienced at Blinds To Go was refreshing. Their products are top of the line and the patience exercised by the show room staff is legendary. I asked numerous ques... See more
Company replied
The "measurer" and the installer were both friendly and competent, as was the salesperson in the store on Route 4 West in Paramus. Shades look very good, but durability remains to be seen
Company replied
Company details
Written by the company
At Blinds To Go, we believe great design begins with the details. We specialize in custom window treatments that are as functional as they are beautiful—crafted to elevate every room with tailored elegance, warmth, and thoughtful design. Our mission is to help homeowners transform their spaces into personalized sanctuaries, using high-quality materials, expert craftsmanship, and timeless aesthetics—just as we've done since 1954. Whether you’re looking for drapery to soften a modern living room, Roman or roller shades to add texture and privacy, motorized shades, or a cohesive treatment plan for your entire home, we work closely with you to deliver results that feel elevated and effortless at an affordable price. We pride ourselves on providing a collaborative and transparent experience—from first look to installation. Our team is here to guide you through fabric selection, hardware finishes, and style options to ensure every element reflects your vision, lifestyle, and budget. With a deep commitment to quality and service, Blinds To Go has become a trusted name for clients who value both beauty and functionality in their homes. Our growing portfolio includes a wide range of residential projects big and small, and our customer reviews reflect the care we take in every detail. We’re passionate about helping you love where you live—one window at a time.
Contact info
101 E STATE ROUTE 4, 07652, PARAMUS, NJ, United States
- 2014419260
4.3
Excellent
49 reviews
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Top 3 WORST Retail Experiences Ever
Ordered drapes and then I HAD TO CALL salesman to find out status after approx.10 days. He says "Oh, i was just about to call you...they are in". So we schedule installation and i have to follow up with them when is he coming? Finally comes...WRONG SIZED BLINDS. Re-ordered....I had to follow up after a week to find out where they were. They were in!! Get them installed and somehow, there was total communication breakdown with same salesman and i did not realize i had approved BLACKOUT shades. I told him i want to keep sun from shining in but i didn't need BLACKOUT - just regular shades did the job and i would see the light shine through with the nice color vs. a dark room until the sun went overhead. Went back and "ate the cost" and negotiated replacement. Reasonable but now left with unused $800 worth of blinds. After 4th pull on one segment of the shades, the shade came off the assembly and had to call the installer back who seems to have finally done it correctly. Admittedly this was all through the pandemic BUT they were able to BOOK THE SALE but phone calls for help were not answered so i had to take at least 3 trips to the store totally frustrated by the lack of understanding customer service plus listening to the needs of someone who hadn't bought blinds in 40 years.
14 December 2020
Reply from Blinds To Go - PARAMUS RTE 4
Hi Alan, we apologize about the delays and issues you have experienced with your order during this difficult time. Please let us know more feedback on the issue(s) with the window treatments so we can help to rectify any issues. If you can provide and order number that would be helpful for us to be able to look into it further.
The way it must be
You, guys, are the best! Fast and efficient! Thanks a lot for your help with my blinds!!
14 December 2020
Reply from Blinds To Go - PARAMUS RTE 4
This is wonderful to hear Boris! It is our pleasure! Thank you for your review!
We loved the ease of the process…
We loved the ease of the process working with Blinds to Go!! Everything went so smoothly and install was a breeze. The product is so high quality and beautiful.
14 December 2020
Reply from Blinds To Go - PARAMUS RTE 4
This is great to hear Shannon! Thank you for your review!
Blinds To Go has incredible customer…
Blinds To Go has incredible customer service. They were lovely, attentive and fixed the problem at no cost.
14 December 2020
Reply from Blinds To Go - PARAMUS RTE 4
This is wonderful to hear Susan! Thank you for your kind review!
Not as promised
My blinds had to be sent back to be fixed and are still not even with the window and not as advertised. The wait from order to delivery was about 4-5 weeks.
14 December 2020
Reply from Blinds To Go - PARAMUS RTE 4
Hi Laura, we are very sorry to hear about the defective blind and the delays with production. We appreciate your patience during this difficult time. Please send me your order number so i can look into this issue further and see what we can do to help.
Truly professional
We are very pleased with the window treatments we selected and are now hanging in our home. They were professionally measured and hung. That were exactly what we were looking for and are very pleased with the service, price and professionalism.
14 December 2020
Reply from Blinds To Go - PARAMUS RTE 4
This is wonderful to hear Debbie, thank you for your review!
Reply from Blinds To Go - PARAMUS RTE 4
Wonderful to hear Evelyn! Thank you!!
Order took way too long
14 December 2020
Reply from Blinds To Go - PARAMUS RTE 4
Hi Maria, we are sorry about the delays with your order.. were you informed of the delays at the time of purchase? Or did it take even longer than you were told it would take? Any feedback you have for us would be most helpful, thanks.
Great product and great service
Great product and great service. Will be back in Spring.
Yvonne
14 December 2020
Reply from Blinds To Go - PARAMUS RTE 4
Thank you for your kind review Yvonne! We are happy to hear it and look forward to working with you again in the spring!!
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