Blinds To Go - MILFORD Reviews 26

TrustScore 4.5 out of 5

4.4

1304-08 BOSTON POST ROAD, 06460-2711 MILFORD, CT, US


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See what reviewers are saying

Rated 5 out of 5 stars

Ken was fantastic at walking me through all my options and made the whole process feel simple and stress-free. He provided samples that made it much easier to decide, which I really appreciated. Highl... See more

Company replied

Rated 5 out of 5 stars

Miles was fantastic—very detailed and thorough with my order. I feel really confident about measuring and installing everything myself, thanks to all the information he provided. I’d give 10 stars if... See more

Company replied

Rated 5 out of 5 stars

My experience has always been awesome at this store in Milford. Great customer service, they listen and explain everything. From in store service to installing. Everything was done in a professional w... See more

Company replied

Rated 2 out of 5 stars

We placed our order for our blinds at the beginning of October. They asked us what color, came to get measurements, and confirmed with us what type of chains we wanted on the windows. We are now goi... See more

Company replied


Company details

  1. Window Treatment Store
  2. Blinds Shop
  3. Curtain Store
  4. Decoration and Interior Design Store
  5. Interior Designer

Written by the company

At Blinds To Go, we believe great design begins with the details. We specialize in custom window treatments that are as functional as they are beautiful—crafted to elevate every room with tailored elegance, warmth, and thoughtful design. Our mission is to help homeowners transform their spaces into personalized sanctuaries, using high-quality materials, expert craftsmanship, and timeless aesthetics—just as we've done since 1954. Whether you’re looking for drapery to soften a modern living room, Roman or roller shades to add texture and privacy, motorized shades, or a cohesive treatment plan for your entire home, we work closely with you to deliver results that feel elevated and effortless at an affordable price. We pride ourselves on providing a collaborative and transparent experience—from first look to installation. Our team is here to guide you through fabric selection, hardware finishes, and style options to ensure every element reflects your vision, lifestyle, and budget. With a deep commitment to quality and service, Blinds To Go has become a trusted name for clients who value both beauty and functionality in their homes. Our growing portfolio includes a wide range of residential projects big and small, and our customer reviews reflect the care we take in every detail. We’re passionate about helping you love where you live—one window at a time.


Contact info

  • 1304-08 BOSTON POST ROAD, 06460-2711, MILFORD, CT, United States

  • 2038788304

4.4

Excellent

TrustScore 4.5 out of 5

26 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

The whole experience was great

The whole experience was great
Installation was tremendous
I am very satisfied and would highly recommend them

10 June 2026
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Reply from Blinds To Go - MILFORD

Thanks for sharing this Gerald ! We’re happy to hear everything went smoothly and appreciate your recommendation.

Rated 5 out of 5 stars

The installer Keith was fantastic

The installer Keith was fantastic! He was so polite and professional he went above and beyond!!

1 June 2026
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Reply from Blinds To Go - MILFORD

Thank you so much for taking the time to share your wonderful feedback with us, Laurie! We are thrilled to hear that Keith provided you with such a positive experience. Your kind words about Keith's politeness and professionalism will certainly be shared with him and the rest of our team.

Rated 5 out of 5 stars

Miles was fantastic—very detailed and…

Miles was fantastic—very detailed and thorough with my order. I feel really confident about measuring and installing everything myself, thanks to all the information he provided. I’d give 10 stars if I could!

23 April 2026
Unprompted review
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Reply from Blinds To Go - MILFORD

Hello Rob,

Wow ! Thank you so much for this amazing feedback!

We’re really happy to hear Miles took such great care of you and made sure you felt confident with your order, measurements, and installation. That level of detail is exactly what we aim for.

We truly appreciate your support (and the 10-star love!)

Rated 5 out of 5 stars

Excellent Service and Helpful Guidance

Ken was fantastic at walking me through all my options and made the whole process feel simple and stress-free. He provided samples that made it much easier to decide, which I really appreciated. Highly recommend his help!

16 April 2026
Unprompted review
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Reply from Blinds To Go - MILFORD

Thank you for your great review, Lisa! We love hearing about the wonderful experience you had with Ken and the recommendation to work with him! Thank you!

Rated 5 out of 5 stars

My experience has always been awesome…

My experience has always been awesome at this store in Milford. Great customer service, they listen and explain everything. From in store service to installing. Everything was done in a professional way and with sale prices.

9 March 2026
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Reply from Blinds To Go - MILFORD

We appreciate you taking the time to share your awesome experience! We're happy to hear that you received great customer service, and that everything was done professionally.

Rated 5 out of 5 stars

Wonderful experience

Wonderful experience and we couldn’t be happier with our blinds!

2 March 2026
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Reply from Blinds To Go - MILFORD

This is wonderful to hear Steven! Thank you for the great review!

Rated 5 out of 5 stars

Courteous and quick

Courteous and quick

28 January 2026
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Reply from Blinds To Go - MILFORD

This is wonderful to Susan! Thank you for the great review!

Rated 5 out of 5 stars

Great product and Installer

Installer was wonderful, excellent at putting up the blinds, they look great. Product is really nice!

21 December 2025
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Reply from Blinds To Go - MILFORD

We're happy to hear that the installation was excellent and that you are pleased with the product. Thank you for your positive feedback!

Rated 5 out of 5 stars

Arrived when scheduled, Excellent Install

Arrived when scheduled, very easy blind installation. Very neat and removed all packaging.

8 January 2026
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Reply from Blinds To Go - MILFORD

We're happy to hear that the installation was easy and neat, and that everything arrived on time. Thank you for your positive feedback!

Rated 1 out of 5 stars

Was not told initially that the samples…

Was not told initially that the samples I was looking at would not be an option for my windows until I made half the deposit and the measurements were taken. Also was told that there would not be a gap between the window and the shade and there very much is. Overall very unhappy with the product and will not be recommending it.

15 December 2025
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Reply from Blinds To Go - MILFORD

Hello Dominika, Thank you so much for sharing your experience I can honestly say I completely understand how frustrating and disappointing this must be. You should have had a clear understanding of your options from the start, and the gap between your window and shade is not the result we ever want for our customers. I’m truly sorry this has caused you stress.

We’ve looked up your order and are already in contact with your design consultant. Making this right is our top priority, and we will be reaching out to you tomorrow with a solution. I’ll personally make sure this gets handled quickly and that you’re fully updated every step of the way.

We really appreciate your patience, and we’re committed to turning this around for you your satisfaction matters to us, and we want to make sure you feel confident and happy with your Blinds To Go products.

Rated 5 out of 5 stars
Blinds To Go - MILFORD logo

Reply from Blinds To Go - MILFORD

Hello Allen,
Thank you so much for your feedback!
We’re thrilled to hear you’re pleased with both the service and your new blinds. That’s exactly what we aim for!

Thanks again for choosing Blinds To Go we truly appreciate it!

Rated 5 out of 5 stars

Excellent process from ordering through…

Excellent process from ordering through installation plus excellent product and workmanship.

24 December 2025
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Reply from Blinds To Go - MILFORD

So glad you had a wonderful experience, and you are happy with the quality of our products!

Rated 2 out of 5 stars

Endless delays and mistakes, extremely disappointing experience

We placed our order for our blinds at the beginning of October. They asked us what color, came to get measurements, and confirmed with us what type of chains we wanted on the windows.
We are now going on week 4 of them trying to get our blinds on. First the measurement for one of the windows was put wrong, then they provided us with the wrong chains, and then a whole piece came that was broken which again resulted in us not having any blinds for weeks because they had to order the part, and now we are back to one of the chains being wrong again.
They are not doing anything to help compensate us in any way, and continue to mess up our order and delay the job. Super disappointed.

27 November 2025
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Reply from Blinds To Go - MILFORD

Hi Rukhma, We are very sorry to hear about this experience and issue you have had. Can you please send your order number and information so i can help look into this further for you? Thanks!

Rated 5 out of 5 stars

All was professionally done……

All was professionally done… measurements and installation. Installer was very careful of my home and took all the cardboard with him. Excellent installer!

10 November 2025
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Reply from Blinds To Go - MILFORD

We appreciate you sharing your positive experience. We're happy to hear that you were pleased with our team's professionalism and care during the installation!

Rated 5 out of 5 stars

Very knowledgeable not pushy to buying…

Very knowledgeable not pushy to buying everything came in perfect & pleasant employees

6 November 2025
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Reply from Blinds To Go - MILFORD

Hi Sharon, We're happy to hear that you found our employees knowledgeable and pleasant. We appreciate your positive feedback regarding your experience.

Rated 1 out of 5 stars

Buyer Beware

I purchased blinds, drapes and rods from Blinds To Go. My experience was not good. My order was delivered wrong 3 times. Each time, items were missing. The quality of the drapes are not good. Very poor quality. I was told after I received the drapes that the panels come in only one width size. They had to add several panels to cover the width of my windows. Does not look good. I have all of these separate pieces of drapes which looks “cut up” can see that the drapes are pieces instead of one whole panel on each side of the window.
The wand that you turn to open and close the blinds broke off within the first week after having it. Poor quality. No service manager in store. You have to go through 800 Customer Service to get help. No easy task. Waisted A LOT of time. Frustration level was through the roof.
“Buyer Beware “

22 December 2020
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Reply from Blinds To Go - MILFORD

Hi Laura, we are very sorry to hear about this experience. Could you please provide your order number (you can reply to this review by editing your review and adding it to the bottom of your review) we would like to look into this further for you and help to find a proper solution. Thank you!

Rated 5 out of 5 stars

Been a long time coming!

What a great product and experience from start to finish! Superb customer service and installation. Thank you for providing our windows with what should have been on there years ago!

22 December 2020
Blinds To Go - MILFORD logo

Reply from Blinds To Go - MILFORD

This is wonderful to hear Angela! Thank you for your review.

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