When I picked up the 2 blinds at your store, I was told that the shipping box includes installation instructions. But they were not included. However, I finally managed to install both blinds in abo... See more
Company replied
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When I picked up the 2 blinds at your store, I was told that the shipping box includes installation instructions. But they were not included. However, I finally managed to install both blinds in abo... See more
Company replied
Everyone from the sales floor to the measurer to the installer was professional and personable. Communication was great. Love how the shades look and they do insulate, as promised. Great for the cold... See more
Company replied
Very satisfied with both the product and the service. All the staff was professional, friendly and accommodating of my schedule. Jay ski stalled the very long shade quickly and beautifully . I recomme... See more
Company replied
Install was fast. Price was okay. The top down shades have some issue with too much tension but getting in touch with someone is kind of a pain. They also didn’t include tabs at the bottom to be a... See more
Company replied
At Blinds To Go, we believe great design begins with the details. We specialize in custom window treatments that are as functional as they are beautiful—crafted to elevate every room with tailored elegance, warmth, and thoughtful design. Our mission is to help homeowners transform their spaces into personalized sanctuaries, using high-quality materials, expert craftsmanship, and timeless aesthetics—just as we've done since 1954. Whether you’re looking for drapery to soften a modern living room, Roman or roller shades to add texture and privacy, motorized shades, or a cohesive treatment plan for your entire home, we work closely with you to deliver results that feel elevated and effortless at an affordable price. We pride ourselves on providing a collaborative and transparent experience—from first look to installation. Our team is here to guide you through fabric selection, hardware finishes, and style options to ensure every element reflects your vision, lifestyle, and budget. With a deep commitment to quality and service, Blinds To Go has become a trusted name for clients who value both beauty and functionality in their homes. Our growing portfolio includes a wide range of residential projects big and small, and our customer reviews reflect the care we take in every detail. We’re passionate about helping you love where you live—one window at a time.
19 MYSTIC VIEW ROAD, 02149-2428, EVERETT, MA, United States
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When I picked up the 2 blinds at your store, I was told that the shipping box includes installation instructions. But they were not included. However, I finally managed to install both blinds in about 2.5 hours.

Reply from Blinds To Go - EVERETT
Very professional friendly service both in store and installation.

Reply from Blinds To Go - EVERETT
Blinds technician was awesome, explained choices, quality.

Reply from Blinds To Go - EVERETT
Fast, affordable, easy, quick. Fair selection, but what we chose worked.

Reply from Blinds To Go - EVERETT
The installation was excellent. The installer was punctual and completed the installations with no issues. My only complaint is that it took 15 minutes to install 7 shades/blinds and the cost for the installation was outrageous based on the time that was spent. I wish I had taken the time to see what the process was for hanging the blinds before I paid $350 for 15 minutes of labor.

Reply from Blinds To Go - EVERETT
When I bought a replacement shade for a shade I had originally bought at Blinds to Go, I was told it had a totally different mounting system and I would need to change the mounts. So I paid $$$ to have it installed. Come to find out it was the same mounting and the installer was in my home for about 2 minutes. I wonder if saying the mounting was different was a way to get more $$$$$ for installation. Very disappointed I paid for the installation. Won't do that again!

Reply from Blinds To Go - EVERETT
Everyone at the store and the installer were extremely professional, helpful and efficient

Reply from Blinds To Go - EVERETT
Install was fast. Price was okay.
The top down shades have some issue with too much tension but getting in touch with someone is kind of a pain.
They also didn’t include tabs at the bottom to be able to close all the way without touching/ pulling on the fabric. Cheap fix but assumed it’d be included

Reply from Blinds To Go - EVERETT
I want to start off by thanking the sales team. They were very helpful when I was selecting my shades, got me a rebate on my old shades and caught a measurement error because they cross checked my order with the previous shades I’d purchased at Blinds to Go.
That said, if this had been my first purchase at Blinds to Go I would never have returned. The previous shades were operated by a pull chord and gravity- very efficient and silent. The new shades with the chain are incredibly noisy to raise and lower and the shade over my patio door is super inefficient and requires at least 7 noisy pulls to deploy halfway- I regret this purchase EVERY SINGLE TIME I USE THEM. I will never be back. They were super expensive- I would have done much better at Home Depot or Lowes

Reply from Blinds To Go - EVERETT
Great customer service, high quality products and good prices.

Reply from Blinds To Go - EVERETT
The people were helpful, knowledgeable, and very nice. The roller shades were perfect. My go to store for window coverings

Reply from Blinds To Go - EVERETT
Very satisfied with both the product and the service. All the staff was professional, friendly and accommodating of my schedule. Jay ski stalled the very long shade quickly and beautifully . I recommend Blinds to Go unreservedly

Reply from Blinds To Go - EVERETT
Everyone from the sales floor to the measurer to the installer was professional and personable. Communication was great. Love how the shades look and they do insulate, as promised. Great for the cold weather. And also for when it gets hot again.

Reply from Blinds To Go - EVERETT
Being able to see the shades, speak to someone who is knowledgeable. Much better than on line shopping!

Reply from Blinds To Go - EVERETT
I greatly enjoyed the home consult and full-service for installation. However, there was an extremely long wait until installation. Additionally, the installer forgot to install cord cleats.

Reply from Blinds To Go - EVERETT
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