Blindster.com Reviews 

458
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 363 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that their custom orders arrive well packaged, look fantastic in rooms, and are very simple to install independently. Consumers also deeply appreciate the incredibly helpful support team, noting that agents are extremely quick, friendly, and professional when resolving unexpected measurement issues. However, some customers also noted occasional delivery delays, prolonged back orders, or products featuring unexpected construction flaws affecting daily use. People occasionally experienced frustrations when shipments took several weeks to arrive or specific items failed to operate smoothly as originally advertised.

What people talk about most

Product

Users describe positive interactions with product, expressing deep satisfaction with the durable materials,... See more

Quality

Reviewers highlight positive aspects of quality, noting that the products are well-made, feature durable... See more

Order

Consumers find order to be a positive experience, highlighting helpful support and easy placement processes.... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting that representatives are... See more

User experience

Clients share positive opinions on user experience, noting that ordering and measurements are simple.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Blindster has been an excellent experience as a consumer. I shopped at every online blind maker and ONLY Blindster could make Venetian blinds for my 11” wide windows. I read all the great reviews and... See more

Company replied

Rated 5 out of 5 stars

I looked for reasonably priced cellular blinds and found them at Blindster. They were precisely cut and arrived on schedule. Marking the bracket holes was the hardest part but once I got the bracket... See more

Company replied

Rated 5 out of 5 stars

Girl that handled my call went above & beyond to help me out. Also, thanks to her professionalism and due diligence, she was able to get me a full refund for my last order in which by my own fault I... See more

Company replied

Rated 5 out of 5 stars

I have only "ordered" my blinds so far, but am tremendously impressed w/ customer service responsiveness!! I made a mistake in understanding the spending threshold for a promotional discount, which I... See more

Company replied


Company details

  1. Window Treatment Store
  2. also in
  3. Blinds Shop
  4. Home Improvement Store
  5. Remodeler

Written by the company

Shop custom blinds, shades, and shutters from window treatment professionals. The #1 rated website for custom blinds. Free samples shipped in 1 day. At Blindster, we offer high-quality, custom window treatments at unbeatable prices. Our extensive selection, easy-to-use website, and top-notch customer service set us apart from the competition. Whether you’re a first-time DIYer or a seasoned pro, we’re here to help you every step of the way.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

458 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.5

All reviews

(458)

364 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

These Blinds are Truly Beautiful !

These blinds are truly beautiful ! I am so happy and it was so easy, I will definitely buy from you again!!

19 April 2026
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Reply from Blindster.com

Liss, thank you for your wonderful review! We’re so happy to hear you’re pleased with your new blinds and found everything simple and smooth. We truly appreciate your support and look forward to working with you again!

Rated 5 out of 5 stars

My blinds fit perfectly and are…

My blinds fit perfectly and are beautiful. This is my second set of Blindster products and I am extremely satisfied with the quality.

19 April 2026
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Reply from Blindster.com

Betty, thank you for your wonderful feedback! We’re so happy to hear your latest blinds were a perfect fit and that you’re enjoying the look and quality. It’s an honor to have you as a returning customer, and we truly appreciate your trust in us!

Rated 5 out of 5 stars

Will definitely use Blindster again!

Blinds were very easy to order, super affordable, delivered quickly (with free shipping), were incredibly easy to install and look fabulous!!! Very impressed with the whole process and end result!

15 April 2026
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Reply from Blindster.com

Kelly, thank you for your amazing review! We’re so happy to hear the entire process—from easy ordering and quick free shipping to simple installation and beautiful results—exceeded your expectations. We truly appreciate your kind words and can’t wait to work with you again!

Rated 5 out of 5 stars

The purchase was easy to navigate

The purchase was easy to navigate. The product and delivery were as advertised. You can't ask for more than that.

19 April 2026
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Reply from Blindster.com

Noel, thank you for your kind feedback! We’re so glad the ordering process was simple and that everything arrived just as advertised. We appreciate you choosing us!

Rated 5 out of 5 stars

Ease of installation…

The installation is very easy and well designed for the home-owner installer. I was very impressed. I was concerned that a six foot wide shade would be difficult because there were 4 brackets for mounting and they had to line up well enough for the shade to clip into successfully. And I worked great.

19 April 2026
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Reply from Blindster.com

Michael, thank you for sharing your experience! We’re so glad to hear you were impressed with the installation design and that even your six-foot shade with multiple brackets went in successfully. Your feedback means a lot, and we’re happy we could help make your project easier!

Rated 5 out of 5 stars

Great product

Great product! The fit was perfect!

20 April 2026
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Reply from Blindster.com

Thank you so much, Shana! We’re thrilled to hear you love the product and that the fit was perfect. We truly appreciate your feedback and your support!

Rated 5 out of 5 stars

What was ordered arrived and simple…

What was ordered arrived and simple install.

13 April 2026
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Reply from Blindster.com

Greg, thank you for sharing your experience! We’re happy to know everything arrived correctly and that installation was easy. We truly appreciate your feedback and your business!

Rated 2 out of 5 stars

Doesn’t block all light from entering

I would not call this a “blackout curtain”, I would call it a “blot out curtain”. The inside mount leaves about a 1/2 an inch of space between all of the edges of the curtain and the window frame allowing in a considerable amount of light. With all of the lights off and the curtain closed in pure daylight, my room is still moderately lit. Not worth the full price of $110, however the customer service is excellent

20 April 2026
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Reply from Blindster.com

We’re so sorry to hear you’re not fully satisfied with your order, Payton. We truly appreciate your feedback, and a member of our customer service team will be reaching out to you in a separate email shortly.

Rated 5 out of 5 stars
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Reply from Blindster.com

Hi Jim, we really appreciate your feedback! It’s great to know your experience was smooth from start to finish. Thanks for choosing us!

Rated 1 out of 5 stars

When we opened the package of blinds

When we opened the package of blinds, there was a very unusual odor.
We could not immediately hang the blinds in our home.
We had to put them outside and put on our deck to air out.
I also had to wipe them down with soap and water.
This is definitely not something we anticipated and are quite disappointed that this was an issue.
I sent a message regarding this issue through one of the other emails that I received from your company.
I did not receive any kind of response.
I do appreciate having this opportunity to let you know the issue that we had.

9 April 2026
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Reply from Blindster.com

Hi Maria, we’re very sorry to hear about your experience and understand how disappointing and inconvenient this must have been. That is not the experience we want for our customers. We were not able to find any prior email correspondence regarding this issue, but we’re glad you shared it here so we can help. A member of our customer service team will be reaching out to you in a separate email shortly to assist further.

Rated 5 out of 5 stars

Love the Roman shades

Love the Roman shades! Color was exactly as it looked online. Quality was also wonderful. Easy to install. Took a little long to arrive but was worth the wait. I did not order the header and would recommend doing so as I can see the brackets more than I expected. I will probably go ahead and order them.

20 April 2026
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Reply from Blindster.com

Hi Lorri, thank you so much for your detailed review! We’re thrilled to hear you love your Roman shades and that the color, quality, and installation all met your expectations. Thanks again for choosing Blindster!

Rated 5 out of 5 stars

Easy measuring instructions and the…

Easy measuring instructions and the blinds arrived as expected. Impressive

19 April 2026
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Reply from Blindster.com

Hi, we really appreciate you taking the time to share your experience! It’s great to know the measuring process was simple and everything arrived just as planned. Thanks for choosing Blindster—we’re glad to have impressed you!

Rated 5 out of 5 stars

Beautiful!I have put up ten blinds over the last…

I have put up ten blinds over the last few years from Blister. They come and go up beautifully

19 April 2026
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Reply from Blindster.com

Hi Kimberly, thank you so much for your continued support! We’re thrilled to hear you’ve had great experiences with all your shades over the years and that they install beautifully each time. We truly appreciate your loyalty!

Rated 5 out of 5 stars

no issues everything went the way that…

no issues everything went the way that was plan

12 April 2026
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Reply from Blindster.com

Hi Mark, thank you for your review! We’re glad to hear everything went according to plan and that your experience was smooth from start to finish. We appreciate you choosing Blindster!

Rated 5 out of 5 stars

Blinds fit perfectly.

Blinds fit perfectly.

12 April 2026
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Reply from Blindster.com

Hi Johnathan, we appreciate you taking the time to leave a review! It’s great to know your blinds were a perfect fit. Thanks for your support, and we hope to work with you again in the future!

Rated 5 out of 5 stars

Easy to purchase I had to use chat at…

Easy to purchase I had to use chat at the time of install they answered my questions quickley and install was a breeze.

19 April 2026
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Reply from Blindster.com

Hi Wayne, thank you for your review! We’re glad to hear the ordering process was easy and that our customer support team was able to quickly assist you during installation. It’s great to know everything went smoothly and the install was a breeze. We appreciate you choosing Blindster!

Rated 5 out of 5 stars

Offering the free fabric samples…

Offering the free fabric samples greatly helped with our selection.

12 April 2026
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Reply from Blindster.com

Hi Sam, thank you for your feedback! We’re glad to hear the free samples were helpful in making your selection. It’s always our goal to make the choosing process as easy as possible. We appreciate you choosing Blindster!

Rated 5 out of 5 stars

Easy to order, helpful customer service.

Easy to order. They checked to make sure I knew the color and fabric because I had a big order. When told the order was matching previous orders, they were helpful in getting it processed.

8 April 2026
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Reply from Blindster.com

Hi Mic, we really appreciate your feedback! We’re glad our team was able to assist in confirming your color and fabric and help get your order processed without issue. It’s wonderful to hear the ordering process was easy, and we thank you for your continued trust in Blindster.

Rated 5 out of 5 stars

Nice and durable product

Nice and durable product. Very high quality product. I will shop again.

15 April 2026
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Reply from Blindster.com

Hi Barbara, we appreciate your feedback! It’s great to know you’re enjoying the high quality of your shade. Thank you for choosing Blindster—we look forward to working with you again in the future!

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