blaux.com Reviews 298

As others have stated, if a lower rating were available then the zero, or -5 might have been chosen!
Ok in all honesty I did not wait to receive or endure the magical inability of this product to chill you to the bone! And actually I did not purchase the "Blaux"? No I was reading info. on the "Blast" portable A/C which I purchased via my PayPal and when this Blaux came up on invoice I was wondering how this possible, ya know! Buy one- yet pay for another? Anyway, my later than smarter curiosity was triggered and with the very obvious shady marketing of Quality Performance and qualitygadgetshop.com to name a few you find the address in New Jersey is simply a dropoff point for the numerous Alibaba products they buy in the mass form, then market with the marketing tactics used to make these into what we consumers believe to be all they say! Once I dug a little, well it revealed a bunch so I have informed them after waiting one week for shipping with no definite answer, to not ship and to fully refund my $150.
Now I realize that we as consumers, are responsible to do our part. And feeling again like I needed to buy first- then find out that I was like the one P.T. Barnum referred to as " A SUCKER BORN EVERY MINUTE" I shall try to not be without brain when those who are allowed to continue the allowed deceptive tactics they use, can change names, addresses, etc and continue to find victims! But to all who add to these reviews, I thank you for your comments that give your experiences, regardless of which end of the scale they are pointed. And let us state honesty what we experience for our own reasons, as well as what another may find helpful- - -even if we never are to realize how our post was taken or used for others needing something beyond who markets, to one who may be able to give additional insight!

This is the most crappy piece of s@#t. The little how to manual does not tell you how to turn it on and once you do stays on for 1 minute and stops.
I am returning it.

I purchased two units in the event of power outages here on the Texas Gulf Coast which are frequent, getting worse, and can last for days. The main problem is the battery only lasts two hours on full charge. Without power I have no way to recharge. Secondary problems are an AC to USB adapter is not furnished, the small fan is noisy when run on high, soaking the filter each time it is to be used, and refrigerated air does not work in a humid environment.

This portable AC does not work try using it in a small room it blew out hot air after following all the directions charging it it cut off turn it back on and cut off again you can't get your money back even though they say 100% money back guaranteed please save your money. No one will ever call you back they just send text messages as if there gonna call you & never do. You huge rip off

I’d give this zero stars if that were an option. This does not work like it is advertised, at all. It does not “refrigerate” a room, though I did expect some cooling effect. I tried it right in front of me; the air wasn’t even cool! I waited while my room temperature kept rising. At 81° I finally, and literally, pulled the plug. The fan is not silent, either, as claimed, it’s a bit noisy, actually. I called them to complain and said I wanted to return the two I purchased. The man I spoke to was rather rude and declared that they do not pay for return shipping. Really? This is totally false advertising.

First it arrived too late for 2020 summer season. When setting it up last week discovered type c charging cord referenced on the box as “included “ was not enclosed. Sent email to customer service and their response is “adapter” is not included. Purchased a charger and set it up to use in a room 8x13. Never noticed output any cooler than a traditional fan even when ice was added. Waste of money!

I live in Indiana with high humidity, so the two Blaux Portable AC units I purchased named G2 did not work. The reviews say it might work in an arrid climate.

I sent an email to Blaux which was a mistake- in request of the return address bc I burnt the shipping box, which was a good thing bc its a different address 415 Hamburg Turnpike, Bldg 6
Wayne, NJ 07470
and MUST include a copy of the email instructions with the return.

You must track the pkg and call Blaux to tell them when the tracking shows Delivered before you may have a refund.

I have not sent yet bc I just got the return instructions WHEN I CALLED 1-844-846-5344

I copied my Bank Dispute Resolution email to start a ticket. On the third day Blaux responded they were reviewing my request for refund & return shipping, so I called, and a new email of instructions was sent.

I am calling my bank to request they cover me during the process. The bank will see when I am paid by Blaux and withdraw their loan. This may take a long time. No refund for shipping cost.

I was told I was receiving Blast portable
acs. Instead they sent me Blaux acs
I opened the box to find cheaply made
plastic units.
I tried them and they were absolutely terrible
If the people that put out this product.were honest they would post a return address in response to my review
Let's see if this happens

Joe (UPSET AND FEELING CHEATED)

I just got a reply from Blaux.com.
They said that they will send me a refund
if I give them my order number.
Well I have no order number since my
order was for Blast acs not Blaux which
I received. I never got an order number
and a post that my BLAST acs were
shipped. I HAVE NO PAPER TRAIL,
NO ACCOUNT NUMBER, NO CUSTOMER TELEPHONE NUMBER.
I did call a telephone number that I was
given. The intro said CUSTOMER Service
not Blaux Co. Then there was music,
then a women with a British prerecorded
voice said that they can't handle phone
calls to please contact them by, then the call abruptly ended without any info.
There was a total disconnect. DEAD END
Your reply from Blaux is purely generic
and a BLOW OFF.
If you genuinely wanted to help me,
you would do your homework and
help me.
DO ME A FAVOR! DON'T SEND ME
ANOTHER GENERIC MESSAGE.
IT'S AN INSULT TO ME AND EVERYONE
YOU DO BUSINESS WITH.

PS. THE ACS YOU SENT ME DIDNT
EVEN LOOK LIKE THE ONES I ORDERED!!!

I ordered two of these devices. I used them for one day and now neither will stay on even plugged in. These devices, not ac, are garbage. Straight garbage!!!

This is not as advertised, and the reviews on their site are not real, this does not cool a whole room . You have to sit in front of it like a fan. Waste of money! I’d spend twenty on a fan for same effect.

Simply copying & pasting my comments on youtube:

Unfortunately,I did not peruse yt,previous to purchasing this HIDEOUS,excuse of an AC unit. I am embarrassed for myself that out of desperation,(HOT in Nevada!!!) I fell for the false online reviews. It provides NO COOLING WHATSOEVER...Weak fan and shoddy,cheap,typical Chinese construction.Didn't even include the necessary adapter required to turn on the darned thing!... Their respone on the phone:"we're out of them,but you can pick one up at WALMART" I literally shipped it back the day after receiving it. AND,I was responsible for the $21.00 shipping return. A 100% RIP OFF!!!

would give less stars but there is no number lower than zero. Worst product ever, complete and total scam. Not even a good fan. They offered a 30% discount if l would keep it or give it to someone else..l told them l wouldn't give this junk to anyone. I spent $26.00 to send it back so l wouldn't smash it with a sledge hammer. Do not order this useless product, it does not work at all. They tried to convince me they were a legitimate company. I said if that were so you wouldn't be selling scam products that don't work. Buyer beware!!! Just got a standard response from Blaux. I put this through every test with an air conditioner expert friend of mine. They call it an air conditioner and it doesn't condition anything. You must expel old air with new. The outlandish claims are over the top. COOL YOUR ROOM IN MINUTES!!!! let me tell you, we couldn't cool down a closet in 1/2 hour, not a change at all. Same for the humidity, no change. We tried it in a small bathroom, not 1 degree change.there is no way this could cool down any room, save on expensive air conditioners they say, WHAT???? The fan output is so low even on high you can hardly feel it. And the air coming out is not cold at all. Certainly not cold enough to even cool down a bathroom. They absolutely know all this yet they claim to be a legitimate company. Legitimate companies don't make false outlandish claims that they KNOW are false. Thats why l call them a scam company selling scam products. No one wanted it to work more than me. But a bowl of ice and a small fan actually works better, and lm not kidding. Don't fall for their fancy web site and phony demonstrations, there fake. Again my fellow consumers, don't be fooled by these scam artists because that's all they are. HEY BLAUX!!! HERES YOUR CHANCE, PROVE ME WRONG. be transparent and do controlled tests in public. Let me know cause lll be there to laugh at you. You should have your piece or crap returned so where's my refund? Or are you lying about that as well? You crooks should be shut down and the lot of you put in prison. Shame on your dishonesty.

Save yourself the money and frustration of dealing with dishonest company. This is a piece of crap. On everything I looked at when I ordered it was Blast. When it arrived it was Blaux. Was supposed to be chargeable and was not and there's no adapter to plug it in. I called because it was not what I ordered and the lady was extremely rude and degrading! I'm on disability and my income is very limited. I requested a full refund and got nowhere! I was hung up on over and over. It was like this every day. I tried to use them with the adapter for my cell phone, the only thing that worked on all of them was the blue LED light. When I called them about this they just keep sending me more because of the lifetime warranty. Needless to say it's too late for me to get the over $250 refund. But I bought these for my 71 year old father whose AC quit in his house and he doesn't have money to get it fixed. I could have used that money to have someone come out to look at it and see what is wrong and how much it would cost to get it fixed. Not worth it for an overpriced nightlight!!!!

Honest Review. At first I was really disappointed when I finally received my unit (just a few days late. I was originally told June 5th - but received the unit on the 7th.) It looked like a cheap piece of plastic. I soaked the filter, filled the water holder, plugged it in, and turned it on. (Took a few tries before I became familiarized with the AC (air cooler - not air conditioner.) I am HOMELESS and live in a tiny camper shell on my 1986 Toyota truck. At first - I was not impressed! Then I noticed a distinct coolness to the hot air. (Today is 1st official day of heatwave.) O.K. I'm not dying of heatstroke anymore and I pull the AC closer. Not bad. I can live with this AC. Kinda expensive - o.k., real expensive for a disabled, homeless, elderly woman on SSI disability ($794 per month.) But I am going to keep it. Going to run it until summer is over and hope it works again next year. This company should have a discount for elderly customers. Next year, I'll do an update.

This unit did absolutely nothing. I had a temperature gauge in the same room and it did not lower the temperature 1 degrees. It ran around 8 hours and I changed the tray out, thinking this was the problem. It is worth nothing. How can I get my money back?

What a joke. After waiting 3 hrs for charge, it only ran 2 hours and hardly produced any air let alone cool a room. This is a cheat. DON'T BUY IT. I'm home bound or I'd return it. Instead ill use it in bathroom ans toss it whdn I find a legitimate potable ac.

Ordered the portable ac unit. It’s basically an expensive fan. Does not cool any room off and not even close to a 10x10 space as they claim. Unfortunately, I threw the box away so can’t return, but I would suggest spending your money on something else as the battery life does not last more than two hours (they claim 8) and all it does is blow air around even if you soak the curtain in ice water and fill the tank with ice water. Not a good product by any means and certainly not worth anywhere near $80.

I was reviewing the BLAST AUXILIARY PORTABLE AC. I decided to order one, as well as the lifetime warranty. Everything stated “BLAST” while completing the order. When I received the confirmation email, I didn’t notice the product ordered switched to the “BLAUX PORTABLE ACF832”, until I received the AC. Upon opening it I realized it was not what I ordered. Called customer service stating I wanted a return shipping label as this was NOT what I had ordered! I was told I had to return at my expense. Ummmmm…I don’t think so! Then I was offered a 50% discount which I also refused. It was either send me a label or I will file a complaint with PayPal. After being put on hold I was again told the same. I asked to speak to a supervisor and was informed they were not allowed to transfer calls to the supervisors. I wasn’t giving up and by the end of my phone conversation I received a credit of the full amount of $120, but would not hang up with the rep until I saw the refund had been processed and a refund was applied to my PayPal account. What was advertised (BLAST) and what I received (BLAUX) was/is a blatant misrepresentation!! AGAIN, SCAM DO NOT ORDER!! Unfortunately, I can’t give a review of the unit because once I saw it wasn’t what I ordered, it was put right back in the box!! After reading all the other reviews it sounds as if it’s a piece of junk.

I ordered 2 did not open right away as was not needed yet. Opened today. Both of them are missing the power adapters that is suppose to come with it. One of them had all the vent slats laying in the bottom. Every time I can get three back in they all fall out again. If I could rate this lower than 0 I would!
Betty Goodwin
208 Donaldson St
DeSoto MO 63020
I do not recommend this for anyone much less my family and friends

I bought the G1 last year August 2020. Love this little device, however! ... the extra water curtain [filter] does not fit the device, and after calling, chatting, emailing, etc... I cannot get the original water curtain/filter that will fit the device. The people I talk to, just don’t understand, even after giving them all the numbers and pictures of the device. So, with that being said... it really cannot be used. Very disappointed and frustrating.