Blademotorcycles Reviews 211

TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

Once again Blade Stratford upon Avon came up trumps. My New 1200 GT Explorer was showing cracks in the tread area. Service took photos and spoke to Triumph. Tyres are not normally covered but Triu... See more

Company replied

Rated 5 out of 5 stars

I'm surprised to see previous negative ratings. Bought a new bike via contactless socially distanced selling during covid, George worked hard to answer my questions, produced walk round videos and ma... See more

Rated 4 out of 5 stars

Buying my first large bike I ordered a NX500 from Honda in Blade, due to high demand and supply issues it looked as if I would be waiting several months missing a summer of riding. Luckily I was offer... See more

Rated 1 out of 5 stars

I bought a new bike from them (pre registered 70 Plate). On collection at a pre arranged appointment was kept waiting in the cold and rain. Had to ask for a coffee. They had agreed to fit... See more

4.2

Great

TrustScore 4 out of 5

211 reviews

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Rated 5 out of 5 stars

Once again Blade Stratford upon Avon…

Once again Blade Stratford upon Avon came up trumps.
My New 1200 GT Explorer was showing cracks in the tread area. Service took photos and spoke to Triumph. Tyres are not normally covered but Triumph on this occasion authorised a replacement. Blade even though very busy , squeezed my bike in and the Technicians came up trumps.
Well done to all , well impressed.
Regards.
Kev.

9 April 2026
Unprompted review
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Reply from Blademotorcycles

That's great to hear! Thank you for taking the time to leave us a 5 star review Kev!

Rated 5 out of 5 stars

Honda NC 750 X

I have been a customer of Blade Honda and Triumph for many years, going back to when it was Knotts Motorcycles. Throughout that time, I have always found the staff friendly, approachable, and genuinely willing to help.

Rob Haywood, the Head of Business, is always available for a chat, and the entire team—from the service department to the sales staff—are equally welcoming. One person I’d particularly like to mention is Carl Brookes. Countless times, I’ve dropped into the showroom for a coffee and a chat, and Carl is always happy to listen and talk about my next bike.

Recently, my Honda NT1100 reached the end of its PCP deal, and it was time to find a new bike. I had been considering various makes and models, unsure of what would be right for me. During a visit to Blade, Carl suggested the NC750X, saying it ticked all the boxes I had mentioned. To say I’m pleased with it would be an understatement—I absolutely love it. I also traded in my 411 Himalayan and was given a very fair price.

I couldn’t wish for better service from any dealership. Whether it’s for a coffee or just a walk around the showroom, you’re always met by lovely people who are willing to help and make the experience enjoyable. Blade Honda and Triumph have consistently gone above and beyond, and I wouldn’t hesitate to recommend them.

31 January 2026
Unprompted review
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Reply from Blademotorcycles

Thank you for taking the time to leave us such a great review Daniel. Thank you for the continued support, and hope that you continue to enjoy your NC750X! I will be sure to pass on your comments to Rob, Carl and the rest of the team!

Rated 5 out of 5 stars

Would highly recommend blad honda…

Would highly recommend blad honda Stratford upon Avon great customer care, I bought a bike from this week big shout out to Carl and the sales team from very welcoming experience and stress free will be doing business with them again Blade Honda Stratford Upon Avon

31 January 2026
Unprompted review
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Reply from Blademotorcycles

Thank you for the 5 star review Sam!

Rated 1 out of 5 stars

An extremely poor dealer, uninterested in selling bikes!

Extremely poor dealer, when it comes to making an enquiry into buying a motorcycle from them, they dont bother to reply to your emails??

I have been a motorcycle salesman for numerous dealers, a Triumph dealer representative, and I have been riding 31 years, and BLADE MOTORCYCLES are one of only a very small number of motorcycle dealers in the UK I have had a poor experience with, they are clearly uninterested in customers...or whether they sell bikes.. I find this staggering??? What would they be like in aftersales care... I dread to think!!
I dealt with Nathan in sales, and I wouldn't recommend him or Blade Motorcycles to anyone!

21 January 2026
Unprompted review
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Reply from Blademotorcycles

Hi Stewart, thank you for taking the time to leave your feedback. We’re very sorry to hear about your experience, as this is not the standard of service we aim to provide. Your comments have been raised with the Head of Business and are currently being looked into so we can understand what went wrong and address it appropriately.

Rated 5 out of 5 stars

Absolutely amazing service from Marc!

Absolutely amazing! I recently purchased a new motorcycle from Marc; the entire process and service has been incredible! From the initial phone call, through to collection and handover, the service from Marc and the team was exemplary. I am extremely grateful and will be a lifelong customer with Triumph Cheltenham!

6 January 2026
Unprompted review
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Reply from Blademotorcycles

That's great to hear Samuel, thank you for taking the time to leave us a review!

Rated 1 out of 5 stars

Poor Customer service

Back in June 2025 I visited Abingdon Honda to order a new 750 and was told the colour of the model I wanted was on back order until November so I said I would check the availability else where but would use them for service and parts etc,
I ordered my new bike from another dealer and it arrived, correct colour spec etc... all well I thought... I booked first 600 mile service with honda abingdon and ordered some accessories, Service package etc etc. All arrived and that was that... Then I went back and ordered more via email which was completely ignored so I went in person and was told ..Sorry and assured they would order that day.. I left it just over a week as I didn't hear anything and visited again yesterday only to be told.. oow I didn't order them after nearly a month after first placing the order..My reply was Don't bother and I walked out.... total lack of customer service or commitment.
With companies like this you just don't feel like supporting them or giving them your business.
Im now happy to travel 45 miles to the next closest dealer where customers are valued... Sometimes the closest option is far from the best option.

19 August 2025
Unprompted review
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Reply from Blademotorcycles

Hi Leon, we’re sorry to hear about your experience and the disappointment caused. The issue has been investigated, and we have tried to reach you by phone but unfortunately were unable to get through. If you are still willing to talk with us, we’d appreciate the chance to discuss this further. Please feel free to contact us at customerfeedback@ha-limited.co.uk so we can look to resolve this with you directly.

Rated 5 out of 5 stars

Great Experience

I have just bought a Harley Davidson 114 Low Rider S and am chuffed to bits with it. I dealt with Jake Hamilton who was a pleasure to do business with so helpful and friendly, thanks Jake you made the experience of chopping my Sportster in and buying the 114 an absolute pleasure. If you are buying a Harley Davidson i highly recommend Blade in Cheltenham.

30 August 2025
Unprompted review
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Reply from Blademotorcycles

That's great to hear Phil, thank you for taking the time to leave us a review!

Rated 5 out of 5 stars

600 mile service Forza 750

Had my first service done today Adam on the service desk was very very helpful he talked me through what had been done and when the next service is due as I’m on a service plan I asked if someone could show and talk me through checking the chain free play as with this bike it’s slightly different to what most other bikes require Andy the technician was very helpful and I now feel much more comfortable about checking it thank you both

6 August 2025
Unprompted review
Rated 5 out of 5 stars

customer orientated

From initial contact, through purchase, accessory choices, part exchange, the experience was refreshingly customer orientated and despite the distance, I shall return to Blade for the servicing, since they seem to care!

16 July 2025
Unprompted review
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Reply from Blademotorcycles

Thank you for taking the time to leave us a review Alan, that's great to hear. We look forward to seeing you again in the future!

Rated 5 out of 5 stars

Great customer care

I purchased a used motorbike from the Cheltenham branch and I can only be so grateful to Ruth who was absolutely fabulous at completing this deal for myself.

20 June 2025
Unprompted review
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Reply from Blademotorcycles

That's great to hear Craig, thank you for the 5 star review!

Rated 1 out of 5 stars

Discrimination

Blade Motorcycles Abingdon refused to install a Datatool GPS tracker because the motorcycle is registered abroad (EU). This is the definition of discrimination. The tracker was installed at a different Honda dealer so it is not about Datatool or Honda, it is about Blade. I bought 2 motorcycles from them but, from now on, Blade Motorcycles doesn't exist for me anymore.

22 May 2025
Unprompted review
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Reply from Blademotorcycles

Thank you for taking the time to leave your feedback. We're sorry to hear that you're disappointed with your recent visit. However, we would like to clarify that our decision not to install the Datatool tracker was based solely on our understanding that the product’s subscription and registration process is only valid for UK-registered motorcycles.

This was not, in any way, a matter of discrimination, it was a decision made to avoid potential issues with the functionality and ongoing support of the tracker. We appreciate that another dealer may have been able to accommodate your request, but our priority is to ensure that any product we install is fully supported and valid for the customer.

We do value your past custom and are sorry to hear that this has impacted your view of Blade Motorcycles. Should you wish to discuss this further, we’d be happy to speak with you directly. You can contact us at customerfeedback@ha-limited.co.uk

Rated 5 out of 5 stars

KTM 890 SMT

Took delivery of my KTM SMT this week from Blades at Abingdon and couldn’t be happier with the bike.The purchase was done over the phone and it was all made very easy. Big shout out to Mark at Abingdon who was very friendly and helpful throughout the whole process.
Highly recommend this dealership
RK

19 April 2025
Unprompted review
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Reply from Blademotorcycles

Thank you for taking the time to leave us a review. Enjoy your new bike!

Rated 5 out of 5 stars

Second time buying a bike online and…

Second time buying a bike online and thanks to Nathan it was a breeze. Bike came mot’d serviced and they even notice the mudguard was damaged so they sent me one (currently on the way)
Happy customer now mt09 added to the fleet. Easiest and smoothest purchase online!
Thanks again!

15 February 2025
Unprompted review
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Reply from Blademotorcycles

Thank you for your 5 star review Alex! Enjoy your new bike!

Rated 5 out of 5 stars

Was looked after very well from the…

Was looked after very well from the moment I arrived until after the service was completed. Having booked my bike in for its annual service it was promptly completed and during my stay I was offered refreshments, various places to relax while waiting and very helpful chats with the staff.

7 March 2025
Unprompted review
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Reply from Blademotorcycles

Thank you for taking the time to leave us a review Gordon!

Rated 5 out of 5 stars

Picked up a second hand Africa twin…

Picked up a second hand Africa twin today and felt compelled to give a review for Blade Honda in Stratford.
From the start fantastic service with Carl who throughout was totally professional, friendly, helpful and never pushy.
The whole process including my part exchange was smooth and easy.
Regular correspondence via email kept me up to date and today everything went smoothly.
Despite the cold and a 70mph head on with a pigeon……great day.
Again thanks Carl…. Top man.

1 February 2025
Unprompted review
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Reply from Blademotorcycles

Thank you for taking the time to leave us a review Nigel, we will make sure to pass on your comments to Carl. Enjoy the bike, and we won't ask how the pigeon faired...

Rated 5 out of 5 stars

Georgina facilitated a good deal

Georgina facilitated a good deal, and an incredibly quick turnaround. Agreed a price late on a Friday, collected Saturday morning! Thanks for making the process simple and a pleasure.

27 December 2024
Unprompted review
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Reply from Blademotorcycles

Thank you for taking the time to leave us a review Duncan!

Rated 5 out of 5 stars

Picked up my NX500 from blade.

Picked up my NX500 from blade.
Georgina Stark was superb with the sale, very polite & highly recommended. Would go back again.

4 January 2025
Unprompted review
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Reply from Blademotorcycles

Thanks for the 5 star review Chris

Rated 5 out of 5 stars

Great aervice

Great selection of bikes.
Staff were approachable, friendly and knowledgeable.
Annie-May sorted everything out for my purchase in a professional manner. Many thanks for a great service

30 December 2024
Unprompted review
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Reply from Blademotorcycles

Thanks for taking the time to leave us a review Shaun!

Rated 5 out of 5 stars

Picked up my new Yamaha mt03 yesterday,

Picked up my new Yamaha mt03 yesterday,
Annie May handled my purchase and made the whole process simple and hassle free.
Would definitely recommend.

23 December 2024
Unprompted review
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Reply from Blademotorcycles

That's great to hear. Thank you for the 5 star review and enjoy your new bike!

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