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Blacksheep Reviews 1,418

TrustScore 4 out of 5

3.8

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Rated 5 out of 5 stars

I almost guessed my frame size but messaged customer service first, thankfully. They told me to check the numbers inside my old glasses and match them close, worked perfectly. The lens options looked... See more

Company replied

Rated 5 out of 5 stars

Competitiveness of the product, quality and price is amazing! Received my first pair of glasses within a week and absolutely no issues. They felt great straight away!

Company replied

Rated 1 out of 5 stars

Kijk uit. Dear Pascal, Thank you for your message. We confirm that we will take the necessary steps to proceed with the deletion of your account in this case. ​We wish you a wonderfu... See more

Company replied

Rated 5 out of 5 stars

I was about to guess my frame size bad idea. I contacted customer service not expecting much, honestly. The woman I spoke to was incredibly patient. She explained that if I already have glasses I lov... See more

Company replied

Company details

  1. Glasses Store

Written by the company

Blacksheep connects the world directly with manufacturers, offering fashion-forward and prescription glasses without traditional retail markups. We focus on design, quality, and accessible pricing. Frames from $2.95 Lenses at $5 Progressive at $25 -- Blacksheep vous connecte directement aux fabricants pour proposer des lunettes de vue sans intermédiaires ni marges excessives. Du design, de la qualité et des prix révolutionnaires. Montures à partir de 2,95 € Verres à 5 € Progressifs à 25 €


Contact info

3.8

Great

TrustScore 4 out of 5

1K reviews

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Rated 5 out of 5 stars

I almost guessed my frame size but…

I almost guessed my frame size but messaged customer service first, thankfully. They told me to check the numbers inside my old glasses and match them close, worked perfectly. The lens options looked confusing at first, but the descriptions were actually clear enough to choose. My order came out way cheaper than my optician, and the glasses fit great. Honestly surprised by the quality.

17 May 2026
Unprompted review
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Reply from Blacksheep

Hello,

Thank you very much for your feedback.

We are delighted to hear that our customer service was able to guide you effectively in choosing your frame size as well as understanding the lens options. This is exactly the kind of support we aim to provide: helping you make the right choice with confidence.

Knowing that your glasses fit perfectly and that you were pleasantly surprised by the quality while also saving money truly means a lot to us at Blacksheep.

Thank you for your trust and recommendation.

Have a wonderful day,
The Blacksheep Team

Rated 5 out of 5 stars

One prescription pair for the office…

One prescription pair for the office with blue light protection (+$9.95), one photochromic pair for outdoors (+$18.95) and a backup pair all for under $80. At my usual optician, one pair with equivalent options cost $350. All three pairs arrived well packaged and in perfect condition. Quality is genuinely there.

11 May 2026
Unprompted review
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Reply from Blacksheep

Hello,

Thank you so much for your wonderful feedback.

We are delighted to hear that you were able to get several pairs tailored to your needs — for the office, outdoors, and even a backup pair — all while enjoying such great value for money.

It’s also great to know that your glasses arrived in perfect condition and that the quality met your expectations. The entire team at Blacksheep sincerely thanks you for your trust and recommendation.

Have a wonderful day,
The Blacksheep Team

Rated 5 out of 5 stars

For 8 years I paid between $400 and…

For 8 years I paid between $400 and $600 at my optician for progressives. I started doubting when I saw the prices on blacksheep.io frame at $2.50, progressive lenses at $25. But I went for it. Result: adapted in 4 days, perfect vision in all three zones. Customer service answered my prescription question in under two hours. I genuinely don't know why I waited this long.

15 May 2026
Unprompted review
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Reply from Blacksheep

Hello,

Thank you so much for this amazing feedback.

We are delighted to hear that your adaptation to progressive lenses went so smoothly and that your vision is perfect in all viewing zones. Progressive lenses are often a significant investment at traditional opticians, so knowing that we could offer you a high-quality alternative at an accessible price truly means a lot to us.

We are also very happy that our customer service team was able to assist you quickly with your prescription question. The entire team at Blacksheep sincerely thanks you for your trust and recommendation.

Have a wonderful day,
The Blacksheep Team

Rated 5 out of 5 stars

It was my first purchase ever on…

It was my first purchase ever on Blacksheep so somewhat hesitant but worth a try when looking at the prices. After receiving my first pair I loved everything about them the glasses where as great as those I bought at some opticians over the last years, the only negative was that the bridge of the glasses wouldn’t hold on my nose since it was to tight, I had a great experience with customer service who were patient and helpful with me and to my surprise they even offered me to choose new glasses and cover those fees. So if you are unsure about trying Blacksheep out since it’s new or afraid of the quality, you don’t have to be it’s worth a try and you won’t be disappointed!

16 May 2026
Unprompted review
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Reply from Blacksheep

Hello,

A huge thank you for this wonderful feedback .

We know that ordering glasses online for the first time is not always easy, so we are very happy to hear that we were able to reassure you, both with the quality of our frames and with our customer service.

We are also delighted that we could find a solution so your new pair fits you perfectly. Your satisfaction is our priority, and your message means a lot to the entire team at Blacksheep .

Thank you again for your trust and recommendation. We hope to see you again very soon!

Have a wonderful day,
The Blacksheep Team

Rated 5 out of 5 stars

I have a strong prescription and asked…

I have a strong prescription and asked for 1.74 index. Lenses came back genuinely thin and light, not like the budget online competitors who oversell.

13 May 2026
Unprompted review
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Reply from Blacksheep

Dear Eugene,

Thank you for your feedback.

Wme’re especially pleased to hear that your 1.74 index lenses met your expectations in both thinness and comfort. Strong prescriptions require real attention to detail, so it means a lot to know you noticed the difference in quality and finishing.

Providing premium lenses that genuinely deliver on performance is something we take great pride in, and we truly appreciate your trust in Blacksheep.

The Blacksheep Team

Rated 5 out of 5 stars

Very high quality and service

Very high quality and service

1 May 2026
Unprompted review
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Reply from Blacksheep

Thank you very much for your kind feedback! We’re delighted to hear that you are satisfied with the quality and our service. Your support means a lot to us, and we look forward to serving you again soon!

Rated 5 out of 5 stars

Unbeatable value for money!

Unbeatable value for money!! I just bought a pair of progressive for around 50euros , delivered in 3 weeks in total. I have been ordering online my glasses for a very long time - from Zenni or Zeelool but I have to say the choice of frames and the quality of lenses is top top on Blacksheep. I fully recommend.

8 May 2026
Unprompted review
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Reply from Blacksheep

Thank you very much for your feedback and for taking the time to share your experience.

We are delighted to hear that you are satisfied with the quality of your lenses, the choice of frames, and the delivery times. Your recommendation is greatly appreciated and is a real encouragement for our teams on a daily basis.

We remain at your full disposal for your future orders.

Rated 5 out of 5 stars

Glasses arrived in time

Glasses arrived in time. It takes 4 weeks to receive. The customer service explained to me that they make it specially for me so it takes a few days to produce and then the delivery is a week or 2 , so it was fairly fast for custom made products! I am happy .

13 May 2026
Unprompted review
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Reply from Blacksheep

Dear Anthony,

Thank you so much for your patience and for taking the time to share your experience. We’re really happy to hear that everything arrived on time and that our customer service team was able to clearly explain the production and delivery process.

Since each pair is custom-made specifically for every customer, we always aim to balance quality craftsmanship with the fastest possible turnaround. It means a lot to know you felt the wait was worth it.

Enjoy your new glasses, and thanks again for your trust.

The Blacksheep Team

Rated 5 out of 5 stars

The lady on the phone helped me choose…

The lady on the phone helped me choose between 3 frames and I really like them. Really sharp advice on what suited my tastes and my prescription.

12 May 2026
Unprompted review
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Reply from Blacksheep

Dear Kathryn,

Thank you so much for your kind feedback. We’re really happy to hear that our team was able to help you choose between the different frames and that you’re pleased with the final result.

Personal guidance is a big part of what we aim to offer, especially when it comes to finding the right fit for both style and prescription. It’s great to know the advice felt sharp and helpful.

Thanks again for your trust.

The Blacksheep Team

Rated 5 out of 5 stars

Amazing staff thank you to all…

Amazing staff thank you to all Blacksheep and thank you to Camille from Customer service for helping with my order.

12 May 2026
Unprompted review
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Reply from Blacksheep

Dear Joakim, Thank you very much for your kind words.

We’re delighted to hear that you had a positive experience with our team, and we will make sure to pass your message on to Camille from our Customer Service Team. He will be very happy to know that his assistance with your order was appreciated.

Thank you again for your trust and support.

Kind regards,
The Blacksheep team

Rated 5 out of 5 stars

I am an optician and ...

I am an optician and .... I got Surprised of the quality! I was not expecting much for such low prices honeslty but the lenses are really good quality. I wanted to leave them a bad review and was pissed at the website for competing with the traditional world of opticians . They make it hard to run my business, but honeslty I get why... The price is way lower that what I can offer and the lenses are good - vision is smooth and the treatments ( anti-scratch and anti-UV are good quality ) . The quality of the frames is fair , not the best but fair.

7 May 2026
Unprompted review
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Reply from Blacksheep

Dear Yuri,

Thank you for taking the time to share such an honest and detailed review, especially coming from an optician.

We truly appreciate your recognition of the lens quality, visual comfort, and treatments provided. Our goal has always been to make quality eyewear more accessible while maintaining standards that customers can rely on daily.

We also appreciate your balanced feedback regarding the frames. We continuously work on improving both our materials and overall product offering while keeping pricing as fair and transparent as possible.

We understand the perspective of traditional opticians and the challenges the market is facing today. Our approach is simply to offer an alternative solution for customers looking for affordable eyewear without compromising on the essentials of visual quality.

Thank you again for your openness and professionalism.

Kind regards,
The Blacksheep team

Rated 5 out of 5 stars

Photochromic lenses for 15 $ I am in…

Photochromic lenses for 15 $ I am in love! I have not been able to ever buy this type of options before because it was too expensive and I do not have insurance. One pair for all - I go out they turn into sunglasses with the UV from the sun , I go in they turn back into opticals.

7 May 2026
Unprompted review
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Reply from Blacksheep

Hello,

Thank you so much for your amazing feedback !

We’re delighted to hear that you love your photochromic lenses so much! Being able to offer practical and affordable options for everyone is very important to us, and your message truly means a lot.

Enjoy your “all-in-one” pair !

Kind regards,
The Blacksheep Team

Rated 5 out of 5 stars

Blue light filter added for 10$

Blue light filter added for 10$, my eyes get less tired at the end of the day in front of the screen. The option I definitely needed !

11 May 2026
Blacksheep logo

Reply from Blacksheep

Hello Michelle,

Thank you so much for your feedback!

We’re delighted to hear that the blue light filter has made a real difference to your daily comfort and helped reduce eye strain during screen time. It’s great to know this option turned out to be exactly what you needed.

We truly appreciate your support and hope you continue enjoying your glasses!

The Blacksheep team.

Rated 5 out of 5 stars

I like that the pricing is…

I like that the pricing is straightforward. No surprises at checkout like on other sites where every option is an upsell. Everything important is already included, which makes it much easier to trust.

8 May 2026
Unprompted review
Blacksheep logo

Reply from Blacksheep

Hello James,

Thank you for your feedback.

We’re glad to hear that you appreciate our straightforward pricing and the fact that essential options are included without unexpected upsells at checkout. This is something we place great importance on in order to keep the buying experience as clear and simple as possible.

We truly appreciate your trust.

Kind regards,
The Blacksheep team

Rated 5 out of 5 stars

The frames look amazing and feel…

The frames look amazing and feel premium, especially considering what I paid for it : $8. I also added blue light protection on one and photochromic lenses on another one they darken in the sun and stay clear indoors. Super convenient and great quality overall.

6 May 2026
Unprompted review
Blacksheep logo

Reply from Blacksheep

Hello,
Thank you very much for your enthusiastic feedback
We are delighted to hear that you appreciate both the quality of our service and our responsiveness.
Your comparison and your trust for a future order truly mean a lot to us. It is a real pleasure to know that you are approaching your next order with complete confidence.
We look forward to assisting you again very soon!
Kind regards,

Rated 5 out of 5 stars

Your shop is in the center of Paris

Your shop is in the center of Paris, near the wayout of metro Louvre - Rivoli. The steward woman is very sociable. Your price is available and te delay of delivery is short and direct send to my home address.
In the next days, I will return to another glasses.
Thanks

14 April 2026
Unprompted review
Blacksheep logo

Reply from Blacksheep

Hello,
Thank you very much for your feedback
We are delighted that you were satisfied with your in-store experience, as well as our prices and delivery times.
We will be very pleased to welcome you again very soon for a new pair of glasses!
Kind regards,

Rated 5 out of 5 stars

Adapted to progressives in 2 days.

4 May 2026
Unprompted review
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Reply from Blacksheep

Dear Ben,

Thank you so much for your feedback! We’re delighted to hear that you adapted to your progressive lenses in just 2 days and that you’re happy with both the quality of the glasses and our service.

Enjoy your new glasses!

The Blacksheep Team

Rated 5 out of 5 stars

Ive tried progressive lenses from other…

Ive tried progressive lenses from other online retailers and always had issues adapting. With Blacksheep, the transition is smooth and the field of vision is much better. For a lower price, thats pretty impressive.

9 May 2026
Unprompted review
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Reply from Blacksheep

Dear Mark,

Thank you very much for your feedback!

We’re really pleased to hear that your experience with our progressive lenses has been smoother compared to other online retailers, and that you’re enjoying a better field of vision and comfortable adaptation. Delivering both quality and affordability is exactly what we aim for, so your message is especially rewarding for our team.

Enjoy your glasses, and thank you for your trust!

— The Blacksheep Team

Rated 5 out of 5 stars

Good advice with Hasina from Blacksheep

9 May 2026
Unprompted review
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Reply from Blacksheep

Thank you for your kind feedback!
We’re glad to hear you received helpful advice from Hasina and had a positive experience with our team. We’ll be sure to pass your message along to her—it will mean a lot.
Thanks again for your trust!
— The Blacksheep Team

Rated 5 out of 5 stars

Top quality lenses and frames at a very…

Top quality lenses and frames at a very affordable price. I'll never go back to high street vendors.Highly recommended.

9 May 2026
Unprompted review
Blacksheep logo

Reply from Blacksheep

Dear Bruno,

Thank you very much for your feedback!

We’re delighted to hear that you’re happy with both the quality of the lenses and frames, as well as the value for money. It means a lot to us that you would recommend our service and choose to stay with us over traditional retailers.

Enjoy your glasses, and thank you for your trust!

— The Blacksheep Team

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