I have used this company many times now. Tim is my go to for any laptop issues. I know very little about technology but he is always able to interpret my vague descriptions, figure out what I need an... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Black Owl have been supporting our systems for some time now and we have no hesitation in recommending their services. Timothy Neville who looks after us, is an excellent time-keeper, very clear in... See more
Company replied
Tim lead us through the development of our website superbly. His guidance and advice was invaluable especially as we had never built a website before and Tim had a great way of explaining things in... See more
In 2019 Black Owl provided the most competitive price and best offering for our needs. Tim advised on better naming of our group on the web, registered name etc and has developed a new website for us... See more
Company replied
Company details
- Computer Support and Service Company
- Computer Security Service
- Internet Service Provider
- Web Hosting Company
Written by the company
Black Owl provides technical solutions to everyday problems; managing and supporting IT for businesses, charities and individuals. Black Owl are digital experts for homes, schools and businesses. Covering IT and digital support in Leicester and Leicestershire.
Contact info
Office 7, The Forest Rock Offices, Leicester Road, LE67 5GQ, Whitwick, United Kingdom
- 0330 122 2412
- hello@blackowl.co.uk
- blackowl.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Highly recommend …
Highly recommend Black Owl Technologies .
Professional and approachable in every way.
Our go to for all technical and website queries /issues.
Heart of the country meats Ltd
Black Owl are always supportive and…
Black Owl are always supportive and quick to respond to any issues we have. They are always available to help, be that at the end phone or via email and their work as always be of a high standard.
Very helpful and quick to respond!

Reply from Black Owl Technologies Ltd
A Brilliant Company
Highly recommend Tim and his team.
They are very professional and responsive.
We wouldn't use anyone else.

Reply from Black Owl Technologies Ltd
Very quick response and action
Very quick response and action. Highly recommended.

Reply from Black Owl Technologies Ltd
Easy to deal with and efficient
Easy to deal with, efficient, great to have your own individual contact as well (unlike other providers) as this gives it a personal touch which I really like.

Reply from Black Owl Technologies Ltd
Black Owl flies high.
Tim and the team are diligent and quick working. They communicate clearly and are very pleasant to work with.
Black Owl run my website efficiently and with much better service than one of the 'big boys'.
I'm a happy customer.

Reply from Black Owl Technologies Ltd
The Team at Black Owl have been brilliant to work with
The Team at Black Owl have been fantastic.
They are quick to respond and offer support wherever needed.

Reply from Black Owl Technologies Ltd
efficient, quick service providers
i cant speak for other service providers but black owl have a ticket system that is prompt and they get onto issues very quickly putting resources into solving the client errors or concerns. I have never had an issue that remained outstanding for long - a credit to the staff and set up at BO. long may it continue.

Reply from Black Owl Technologies Ltd
Efficient, professional and affordable
As a small business, working with professional people at an affordable price is essential.
Tim and his team have been patient and thorough in meeting my business needs. They are efficient and really know their stuff!
I will continue working with them as my business grows.

Reply from Black Owl Technologies Ltd
Great service, proactive and responsive team.
We have been impressed with the service that Black Owl have provided us. The team are friendly, responsive and proactive, and they do a great job managing our hosting needs, thanks!

Reply from Black Owl Technologies Ltd
First class service
Excellent service level and support - I wouldn’t hesitate to recommend Tim and the team to anyone

Reply from Black Owl Technologies Ltd
Easy to deal with and efficient.

Reply from Black Owl Technologies Ltd
Very professional
Very professional and friendly. No problem was too big for Tim to handle. Would recommend

Reply from Black Owl Technologies Ltd
Great customer service
Black Owl Technologies Ltd were really helpful in responding to just what we needed from a website.
They were friendly, listened to our needs and produced a site that was easy for customers to find and navigate, and for us to update.
They then kept in touch in case we needed any support.
Great customer service.

Reply from Black Owl Technologies Ltd
Consistently Excellent Service
Consistently Excellent Service
Black Owl are incredibly reliable and always offer helpful and supportive assistance when needed.

Reply from Black Owl Technologies Ltd
Excellent service
I've used many tech companies over the years and have rarely been satisfied with their efforts or customer service, so it's refreshing to work with a company like Black Owl that not only delivers what they say, within the timescale they give, but with good customer service on top! No chasing for an answer, no waiting for something to be done... thoroughly recommended!

Reply from Black Owl Technologies Ltd
Our experience so far with Black Owl…
Our experience so far with Black Owl Technologies Ltd has been great! Tim is incredibly responsive to any queries and has always appeared more than happy to help.
I really cannot fault the service!

Reply from Black Owl Technologies Ltd
Black Owl has been brilliant and would highly recommend
Black Owl has been brilliant at dealing with our technical issues. Very responsive to requests for help. Always gets the job done efficiently and professionally. Would highly recommend.

Reply from Black Owl Technologies Ltd
Highly recommend black owl
Tim Neville, is amazing at Tech!
He runs the tech at church and has also:
- transferred my web name "cleaningking.co.uk" from blue host
- set up a basic website
- organised my emails
- google listing/connected my website with it
All this would of taken me weeks to do, and Tim has completed this in an afternoon.
Tim, it's a pleasure having you as a church friend, but also in a working relation, not just with secular work, but as part of the church tech team.
Thanks Tim again! defo worth 10 stars in my book!!!

Reply from Black Owl Technologies Ltd
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







