I bought a poster from these guys earlier this year, and actually getting it was a nightmare. Postage was supposed to be within a few days, which is an outright lie. Contacted their customer s... See more
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My daughter ordered two prints from Black Cat via Etsy a year ago - they arrived (albeit a little late) and all was fine. Off the back of this experience my son ordered an A2 poster for a friend's b... See more
Been waiting a while for these posters - advertised 2-4 days delivery - beware it is longer!! Received shipping email very quickly but dhl link has been showing ‘delayed by sender’ for a week now. UP... See more
Placed order and received confirmation email. Money taken but no posters received. Website shows every item out of stock. Emailed twice to both info and support email addresses to ask for update o... See more
Contact info
167-169 Great Portland Street, W1W 5PF, London, United Kingdom
- support@blackcatprintclub.co.uk
- blackcatprintclub.co.uk
1.6
Bad
108 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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What a fantastic company to buy from
What a fantastic company to buy from! I made my first order, I was so impressed with the quality, delivery and customer service I immediately emailed them to say I would order more items.
I received fabulous communication, really personal service and I will definitely use and recommend this company again.
It looks like online shopping can be friendly, helpful and a personal experience after all!
Thank you!
29 September 2023
Unprompted review
High quality and excellent customer service
Great quality prints and even when the frame arrived slightly damaged, we received excellent customer service from Black Cat Print. Will definitely be buying from them again!
1 October 2023
Unprompted review
Top poster Top service
Great posters ! I placed an order off their website but unfortunately there was a delay with delivery so I contacted Michael at Black Cat and he immediately answered and assured me I would receive the poster the next day.
Sure enough it arrived and I am so pleased with it, really nice poster will be using them again!
Great value and top service ! :)
26 September 2023
Unprompted review
Highly recommend
Bought some prints for my son as a gift. Despatched swiftly but let down by courier who failed to deliver. Great customer service ~ they dispatched new order immediately and with excellent communication. The prints were liked too!
25 September 2023
Unprompted review
Excellent Customer Service...
Purchased a couple of large prints as part of my son’s 18th Birthday present. Shipped on time but due to a courier issue there was a likely delay. Contacted customer service who were excellent. Responded immediately and shipped out replacements the same day – including an extra gift for my trouble! Would highly recommend.
14 September 2023
Unprompted review
Great quality prints and brilliant customer service
Great quality prints. Really happy with them! Gave one as a birthday present and they absolutely loved it. Customer service was brilliant. Would really recommend and will definitely be buying again! 👏
8 September 2023
Unprompted review
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