Blackbough Swim Reviews 278

I have always gotten so many compliments on my bikinis from here, it’s my go-to store when buying a cute new bathing suit for vacation. I recently had an issue finding a store credit email, which Marg... See more

I love all my Blackbough suits, and have been wearing them for years. I recently made an error while checking out when I purchased two of the same bottoms. I didn’t even notice. Their customer service... See more

1000% recommend this brand. Absolutely amazing customer service. I had a small sizing issue with my order, they answered within hours and were extremely kind and helpful. They gave me a solution immed... See more

I bought Blackbough 5+ years ago and loved it but lost the suit and couldn’t remember what size i ordered. customer service was awesome and got me the answer so quickly. The suits are high quality and... See more

I really wanted to love Blackbough, but after my experience, I’m honestly very disappointed. I ordered several bikini bottoms in size XS – some of them fit perfectly, while others from the same... See more

Disappointing customer experience. The return policy does not allow product swaps and only offers store credit, which feels unreasonable and unclear. I’ve also tried contacting them via Instagram seve... See more

Not transparent about insane import charges you will be fines for months after placing your order

It is absolutely dishonest and fraudulent to not disclose duties due upon delivery at the time of purchase. I paid an additional $50 when my order was delivered with no warning. Blackbough, DO BETTER.... See more

Blackbough has become my favorite bathing suit brand over the last 2-3 years and I recommend them to all my friends, girls and guys! Even the men’s swimwear is to die for! I have started getting my bo... See more

I purchased a few bikinis from Blackbough not knowing which sizes would suit me best. Unfortunately one was way too big, but the team graciously allowed me to return it in exchange for store credit ev... See more

I've been ordering from Blackbough for years now and the high quality of their swimsuits has remained consistent. I love the soft fabric they use and the unique and fun prints they have. They are the... See more

I’m genuinely so impressed with Blackbough Swim’s customer service! I accidentally ordered two bikini tops in the same size without realizing it, and before the order even shipped, someone from the... See more

My boyfriend placed an order for me and didn’t receive the confirmation email because of some email blocker setting he had. Customer service replied so quickly and was super friendly! I’m really excit... See more

I love these bikinis! The fabric is so soft, the print is so cute and I always have people asking where I got my bikinis from when I wear them! I ordered a size that didn't end up fitting me and custo... See more

I am beyond pleased with the customer service, bathing suit quality and timely response to emails from blackbough swim. They have made the return process seamless and there generous refund of an e-gif... See more

Super fast shipping- I placed my order on a Thursday and my package arrived the following Monday! I got the wrong size for one, and although they don't do refunds, I was able to return for store credi... See more

The website is easy to navigate and fun to shop! The items came in relatively quick, and are super well made. I ended up needing customer service to assist with a return and the team was extremely hel... See more

First off, the suits are amazing! I wore them for my vacation and I felt so confident in them! They are really high quality. I'm definitely buying more of their suits in the future. Secondly, the cust... See more

I was having a hard time figuring out my top size. Maybe measurements in inches/cm would also be helpful. In any case, I emailed Blackbough’s customer support and I received a reply within minutes. Ap... See more

I’ve been shopping with Blackbough Swim for about 3–4 years now, and I’ve never had an issue with sizing (besides me losing weight lol). Their pieces always fit beautifully and feel so well made.... See more

This is hands down my favorite bathing suit brand, and is my go-to for swimwear. All of my sets are from Blackbough. I had to return an item which I was unable to do through the website (had to email... See more

I've ordered from Blackbough several times before and always love the quality and prints of their suits! This was my first time dealing with customer service though and they were incredible! I had alr... See more

I was having some minor issues with my Beach Club account and wasn’t sure how to fix them. Thankfully, once I reached out for help, I received a super quick response. Francine assisted me and was incr... See more

Blackbough's customer service is really great! Every time I have emailed them with a question, they have gotten back to me by the next day and are always very polite. Being half Filipina, I love suppo... See more

I emailed Blackbough Swim about returning and exchanging my boyfriend's swim trunks for a different size, and they were beyond helpful. They were swift to respond to my questions! This was my first ti... See more

I order from blackbough every year and have never had issues with shipping. The service is amazing. This past time I ordered my suite did not arrive. I emailed blackbough support and they were amazing... See more

I’ve been ordering swimsuits from Blackbough for like 4 years now and I just love everything about their suits. There was an issue with something i ordered (lack of inventory) and i emailed them once... See more

First, the suits are amazing and so high quality! They’re thick, comfy, and so so stylish. Also, their customer service is AMAZING! I wanted to return a suit; I liked it a lot, I just thought I’d exch... See more

Blackbough bathing suits are soft, comfortable and lasting, I have bathing suits from 7 years ago that I can still wear today. And the team is amazing, when I accidentally ordered two of the same top,... See more

Amazing customer service and high quality suits! I ordered a swim suit for a trip and accidentally only ordered duplicates of the bottom piece and they reached out to me to make sure i could fix my or... See more

I had some issues with the delivery of my order, but the customer service was absolutely amazing — responsive, kind, and very helpful throughout the process. They quickly resolved the problem and ke... See more

Love this company!!! My boyfriend and I love to match our bathing suits and these are such good quality and amazing designs. We always get so many compliments on them. Only thing I would improve is t... See more

I had to return my bikini because it didn’t fit the way I had hoped. Customer service was amazing and the response time was super quick. As soon as I dropped off my return at FedEx, my store credit wa... See more

Very speedy customer service responses (within 5 minutes at 7 pm), straight to the point and easily resolved misunderstanding about shipment. Buy this guys trust ᵔ ᵕ ᵔ

I’ve recently been emailing Blackbough about receiving a student discount, and they responded quickly and were very generous and gave me one! They seem like they have a great team and overall great cu... See more

Fantastic customer service! I ordered a towel and two swim pieces from Blackbough, all were great quality, the designs were exactly as expected and arrived within days of ordering. Unfortunately the s... See more

I honestly love the quality and the fit of the Blackbough bathing suits. I got ones for myself last year but primarily got them for my boyfriend who loves the comfort, patterns, and quick drying of t... See more

I bought a Quinn/Agua Fresca bikini set we had a problem with the top part. I emailed them and got an answer on the same day and the asked me for a video with the problem. Amazing customer service... See more

I love this swimsuit brand great quality fits amazing very good fabric I washed it so many times and still looks brand new… also one of the best customer service they have can’t wait too order more

I love all their swimsuits so much, and the quality is great. They are double-lined and very vibrant, and look exactly like the photos. The CS is great and is always very helpful. The only thing to ke... See more

excellent customer service! they were able to assist me promptly and to solve sizing issues i had! would definitely shop from black bough again x

I ordered a tankini in the wrong size and the help staff at Blackbough made the return process so fast and easy. Then when I went to reorder in the correct size, I messed up and was once again quickly... See more

The customer service team reached out to me first to alert me I had accidentally ordered an item twice. They made the process super easy, and saved me my money and time by telling me before they shipp... See more

Love the swimsuits. Second time purchasing. Great quality, cute styles, really soft and secure. Customer support is very helpful as well

I have ordered suits from Blackbough for years. They last a long time and the fabric feels strong and comfortable. I was between sizes and ordered too small, when I needed to return it they were very... See more

Customer support always gets back to me so fast and is very friendly and helpful! The products are always such good quality as well! Love this brand cannot say enough good things about them!

Love their customer care !!! Very patient and kind individuals. Obviously if they see this - a huge thank you !!! Give them raises !!!

They have the cutest bikinis and amazing customer service. They were very quick to respond and helpful when I had a shipping issue. I highly recommend Blackbough :)

They were super quick to respond to my emails. They were super nice and they generously offered to fix the issue! Overall I had a great experience with their customer service.

I had ordered two of the same swimsuits and their customer care team proactively helped me change my order. Very happy with how quickly they reached out to me when it happened!