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Company details

  1. Cryptocurrency Service

Written by the company

Welcome to our Crypto Hub, earn passive income through staking while enjoying access to 100+ ways to buy crypto with fiat. You can trade with our MeV Bot and benefit from our AI-powered trading system. Join us now and experience the future of crypto trading!


Contact info

You should know

2.8

Average

TrustScore 3 out of 5

14 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

SCAM!!!

Bitswapix ran a crypto token presale and all of the sudden they disappeared from all social networks and their website was shut down. Now the money of presale buyers is completely gone. I hope that they will be brought to justice!

16 May 2025
Unprompted review
Rated 1 out of 5 stars

Deposited USDT twice, second time no money arrived

I have been scammed big time. Firstly
cannot withdraw funds. Second they want you to connect to your wallet (to rectify the error) via a link where you are asked to enter the seed phrase (ddapprectification.pages.dev). Deposited USDT one time and worked fine (lured to gain my trust). Deposited USDT second time to the same address/network and no money arrived. It shows in the Explorer but has not been credited.
Sent several email to the only help contact available with no answer. I then chatted on the "Official" Telegram channel called "BitSwap Official Community Support" and the support guy aka "Tom Richards" explains there was a server update, sends me a link to a not so well done platform where I would need to connect my wallet using the seed phrase so that my funds can be released. To make sure is a scam 100%, I made up a fictional "Digit Wallet" with an icon taken from the internet saying my wallet was not in the list. In few seconds the "Digit Wallet" was added to the list! Stay away from Bitswapix.com.

15 April 2025
Unprompted review
Rated 5 out of 5 stars

all good

all good, had an issue with the account and Bitpanda were fast to respond & solve the issue. All works now.
What is nice is the direct customer support from BitSwapix with personal service via the ticket / Email set up (Ticket ID Nr. 291819).

21 July 2023
Unprompted review
Rated 5 out of 5 stars

Beta tester review

I had the privilege of beta testing in BitSwapix project and I'd like to write a small review here.
The team's dedication and hard work are evident, and the user-friendly interface makes trading effortless. The platform's security measures instill confidence, and the wide range of options caters to all investors. The team's responsiveness to feedback showcases their commitment to continuous improvement. Bitswapix is truly a gem in the crypto world.

13 June 2023
Unprompted review
Rated 5 out of 5 stars

I have been using your service for…

I have been using your service for several days since my kraken account got locked. Everything has been going well, but I have encountered some bugs. I have sent the details of these bugs to your email, and I hope you will address and fix them.

8 June 2023
Unprompted review
Rated 5 out of 5 stars

I recently encountered an issue with my…

I recently encountered an issue with my account (that was my mistake), and I am extremely impressed with their support team. They responded promptly, showed great knowledge, and resolved my problem quickly. The customer support representative was attentive, courteous, and provided clear instructions to fix the issue. They followed up to ensure my satisfaction. I highly recommend them for their exceptional support and efficient issue resolution.

7 June 2023
Unprompted review
Rated 5 out of 5 stars

Nice exchange

Nice exchange, no complains, staking and exchange is working well, separate thank to Maron for help

4 June 2023
Unprompted review
Rated 5 out of 5 stars

Excellent platform

The platform is user-friendly, the trading fees are REALLY competitive 100%, hope to see new features in future

7 May 2023
Unprompted review

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