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Company details

  1. Cryptocurrency Service
  2. Alternative Financial Service
  3. Finance Broker
  4. Financial Consultant
  5. Investment Service
  6. Non-Bank Financial Service

Information provided by various external sources

Trade Bitcoin, Litecoin, USD and EUR right now, more coins are on their way after initial public testing cycle complete!


Contact info

You should know

2.9

Average

TrustScore 3 out of 5

5 reviews

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Rated 2 out of 5 stars

My Senior Experience with Bitsane…

My Senior Experience with Bitsane Exchange
I work hard every single day to earn an honest living.The little money I manage to save,I invest with the hope of building a better future.So when my funds disappeared on Bitsane Exchange,it felt like a deep heartbreak.That wasn’t just money—it was my survival,my effort,my sacrifice 💰😭I later heard rumors that the exchange had suffered major issues and wasn’t operating properly.I tried to remain calm and reminded myself that maybe they didn’t abandon us intentionally.I surrendered everything to God,because He knows the truth behind every struggle.When I eventually discovered that Bitsane Exchange was fully back in operation,my hope returned immediately.I believed this was finally my chance to recover what I worked so hard for.I expected the process to be simple,but I didn’t know new challenges were waiting.I merged my old account,yet it showed as inactive.I had to reactivate it.Then I realized my KYC wasn’t verified,so I completed it right away.After that,I went home and tried to stay positive.Not long after,I received a notification that completely surprised me—my funds had been restored to my wallet.In that moment,I thanked God with all my heart.🙏Thank you,Lord,for making Bitsane Exchange remember my hard-earned money and allowing me to recover it.

24 December 2025
Unprompted review
Rated 2 out of 5 stars

My bitsane Experience I trusted bitsane…

My bitsane Experience I trusted bitsane as my trading platform, but what I went through still feels unbelievable. Years ago, I gave my bitsane account information to someone I trusted to trade for me. At that time, I had 1 BTC in my wallet. The person used it to buy several altcoins, but the total value of those altcoins was not equal to the original 1 BTC. Because of this imbalance, I deposited more coins, hoping that the total would be worth more when I decided to withdraw. However, things turned upside down. The person I entrusted with my account later informed me of shocking news: Bitsane was gone. This left me devastated, confused, and feeling as if my entire world had collapsed. For a long time—almost two years—I carried the pain of believing my funds had been completely lost. Recently, I received new information that Bitsane had returned under a new version, Bitsane.us.com. I quickly reached out to the same person who had managed my account before. To my surprise, he confirmed that he had seen the update and had successfully withdrawn my coins from the new platform. He asked me to provide my wallet address, and he sent me all the coins he managed to withdraw. Out of appreciation, I gave him a percentage of the funds for his effort in trading and helping me recover my assets. This experience taught me many lessons about trust, patience, and the risks of giving another person access to your trading accounts. While I am relieved that my funds were finally recovered, the pain and confusion I went through for two years will always remind me to be more careful with both people and platforms in the future.

17 December 2025
Unprompted review
Rated 2 out of 5 stars

I’ve noticed that some people are still…

I’ve noticed that some people are still posting negative comments about Bitsane, and I understand their frustration because many of us lost access to our accounts and funds when the old platform shut down. I was one of those users, and I lost my Bitcoin for more than two years. Recently, I discovered that Bitsane has launched a new and upgraded website (bitsane.us.com). At first, I was doubtful, but I decided to give it a try. I followed the official instructions, completed the account merge process, and verified my identity through KYC. To my surprise, everything went smoothly. After completing these steps, I successfully recovered my lost Bitcoin and regained access to my account. The upgraded platform appears to be more secure, more reliable, and easier to use than the previous one. I know many people still have concerns, but based on my personal experience, I believe the new Bitsane team has made real progress. Instead of relying on outdated reviews, I encourage everyone to visit the new website, complete the verification process, and check their accounts. For me, it has been an excellent experience—I finally recovered my BTC, and my account has been stable and fully functional ever since.

31 October 2025
Unprompted review
Rated 1 out of 5 stars

Terrible company with zero service and comms

Terrible company. Attempted to submit my details for account verification and setup. Chased for 4 days and gave up.

They never reply to any comms and let you upload your details when they know they have issues with their systems but they only put this info on Twitter not on their website. They rarely reply to Twitter either and dont reply to emails. No messages on their site to say there are problems.

Considering digital currencies are meant to be fast, 4 days is a joke to setup an account. Ended up cancelling the account in the end.

Does anyone know any reputable companies for trading XRP as all the ones ive seen get 1 star ratings in the crypto market, even coinbase (which doesn't do Ripple).

It probably is 3 guys with a laptop that cant cope with the demand.

12 January 2018
Unprompted review

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