I started using Bitrefill after Binance Card was terminated in EU. I was a bit skeptical in the beginning, as crypto card services can be a struggle. Bitrefill has been a great surprise. The service... See more
Company replied
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The cards (Visa) come through but are denied sporadically. Although Bitrefill do respond fast, the responses are useless and palm them off on whatever provider they use to generate the card. Authorize... See more
Company replied
I was a little hesitant because this is the first I have ever used bitcoin to purchase anything, but it was absolutely the easiest thing to do! Bitrefill makes the transaction smooth and fast!!
Company replied
I had a great experience with this service! Everything was fast, smooth, and very efficient. The process was simple and didn’t take much time at all. I really appreciate how quick and reliable the ser... See more
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Company details
Written by the company
Bitrefill is the ultimate platform for using crypto in everyday life since 2014. With payment methods including bitcoin, ethereum, solana, polygon, and more, you can choose from over 10,000 gift cards around the world, pay bills, top-up mobile phones, and even use the Lightning Network for fast, low-cost bitcoin transactions. Operating in 170+ countries, we make crypto easy to live on globally.
Contact info
Mailbox 2333, 111 75, Stockholm, Sweden
- support@bitrefill.com
- bitrefill.com
You should know
4.6
Excellent
3K reviews
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
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My go-to platform for crypto gift cards
I have been using Bitrefill for several years, and it is my preferred platform for purchasing gift cards. I have never encountered any issues. Deposits made with cryptocurrency are processed very quickly and are usually credited to my account within one minute. The platform offers a wide selection of gift cards. The only limitation I have noticed is the lack of a gift card option for purchasing groceries at a supermarket; however, aside from this, the service is excellent.
In addition, their customer support is the best I have experienced on any online platform. For this reason, I remain a loyal customer and will continue to use Bitrefill for all of my crypto gift card purchases.
20 January 2026
Unprompted review
Reply from Bitrefill
Hello & thank you for sharing your experience with us and for being a loyal customer over the years! Your feedback about the lack of grocery stores is so helpful! Please let our support team know where you're located so our team can look into increasing our selection in your region.
Easiest Way to spend crypto #notAnAd
Dope website makes holding crypto the more worth it quick an easy detects the transaction once it's made in less than a second would recommend
17 January 2026
Unprompted review
Reply from Bitrefill
Thanks for the review and sharing your experience with us! We're glad you've enjoyed our platform and are always open to hearing how we can improve.
Always smooth and hitch free
Always smooth and hitch free. Been using them for 4 years.
17 January 2026
Unprompted review
Reply from Bitrefill
Thanks Silva, you're a real Bitrefill OG!! Thanks for using us over the years and sharing your experience
Very good platform for getting small…
Very good platform for getting small gift cards with crypto would reccomend.
17 January 2026
Unprompted review
Reply from Bitrefill
Thanks for the feedback!!
Fantastic support and empathy towards…
Fantastic support and empathy towards loyal customers. Thank you Jerry, Eilish, Navin, Marina.
15 January 2026
Unprompted review
Reply from Bitrefill
Wow thank you so much Lorjan! I've just shared this feedback with them personally so they know how much they are appreciated by you! ❤️
Fast and reliable
Fast and reliable service, easily purchased and redeemed my Apple gift card.
15 January 2026
Unprompted review
Reply from Bitrefill
Hi Veljabre! Thanks for the review & for sharing your experience!
It didnt take long to gather funds…
It didnt take long to gather funds necessary
13 January 2026
Unprompted review
Reply from Bitrefill
Love to hear it Borg!! Thanks for the feedback!
Fast and Easy
Unlike MoonPay, they dont steal your money and actually even refund you if you overpay. NICE
13 January 2026
Unprompted review
Reply from Bitrefill
I mean, shouldn't everyone do that? We truly want to give our customers the best experience possible and believe every action matters. Thanks for the love!
I got it
I got it, no help needed the problem was I had to wait 2 hours for it to pend which is a blockchain/bitcoin issue
13 January 2026
Unprompted review
Reply from Bitrefill
Hi Yozi, thanks for understanding. Unfortunately we are affected by lengthy confirmation times when mempools are congested. Sometimes paying a higher gas fee or using lightning can help during those times.
binance pay is smooth
13 January 2026
Unprompted review
Reply from Bitrefill
Silky smooth! It was marriage made in heaven ☺️
Fast and all fine
13 January 2026
Unprompted review
Reply from Bitrefill
Love to hear it! Thanks for the feedback!
great service
great service, have been using it for over 3yrs now, fast and reliable support, everything is just wonderful. had some problems which i experienced due to my fault (sent crypto on wrong chain or outside of time window), the support was always helpful and fast and always refunded me.
12 January 2026
Unprompted review
Reply from Bitrefill
Thanks for the love & for being a loyal customer over the years!
Gift that keeps giving
I wanted airtime and they sent me the airtime when I couldn't get it locally, infact a coupon from 3 years ago was added up during checkout, isn't that amazing???
11 January 2026
Unprompted review
Reply from Bitrefill
Hey Kevin, glad we could come through when others couldn't!
Easy but bitcoin took 30 minutes to verify
Although it took some time to process, the payment was easy and I got the product, very easy.
11 January 2026
Unprompted review
Reply from Bitrefill
Hey Benny, thanks for the feedback. While most transactions settle quickly, we do have to wait for onchain confirmations before we can deliver the order. Thanks for your patience during moments where confirmations take a bit longer 🙌
I was very skeptical after being sent…
I was very skeptical after being sent over from ChatGpt, but it worked lol. super fast and easy. thanks yall
11 January 2026
Unprompted review
Reply from Bitrefill
Hey Corbyn, we can't blame you for being skeptical ☺️ Thanks for sharing your experience & leaving an honest review. Let us know if there's anything from a new customers perspective that we can do to improve.
fast safe best platform crypto
10 January 2026
Unprompted review
Reply from Bitrefill
We couldn't agree more ☺️ ❤️
No delays, fully automated.
This is my second time using this service to buy Apple gift cards with USDT, and I'm really impressed again! They offer the best exchange rates out there — you genuinely save compared to other platforms. The process is super convenient and fast: select the card, pay with USDT, and the code arrives instantly, within 60 seconds or even faster. No delays, everything is fully automated. It's especially handy for me since I often need to purchase subscriptions for Deutschland, where other payment methods don't always work. Highly recommend to anyone who values speed, reliability, and the best rates! Top-notch service, zero complaints.
9 January 2026
Unprompted review
Reply from Bitrefill
Hi Bert, thanks for the review & sharing your experience! We love hearing how our customers use the platform "in the real world" & we will work hard to continue improving. Thanks again!
i love how easy to buy from bitrefill
i love how easy to buy from bitrefill , best place and the place that every gamer need it 🫶🏻🫶🏻
9 January 2026
Unprompted review
Reply from Bitrefill
Hi Nazih, thanks for the feedback and sharing your experience with us! ❤️
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