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Rated 5 out of 5 stars

They have unique products that are not found in other stores and their prices are unbeatable. They responded quickly to my message and they sent out the product with no delays. I also appreciate the... See more

Company replied

Rated 5 out of 5 stars

I had an amazing experience with Bithome! They offer some of the highest-end products in the world, and they’re the only shop that brings them to Tunisia. Their pricing is fair, the service is fast, a... See more

Company replied

Rated 5 out of 5 stars

I would say that the website look-and-feel is really good. Responsive, doesn't lag, quite sleek, and straight to the point. The customer service that called me were also quite helpful in clear... See more

Company replied

Rated 5 out of 5 stars

An overall great experience, I've sent the stick arcade model that I needed, and after pre-ordering it (paying online my order) I've got an approx date, then it arrived perfectly on time. So, I wou... See more

Company replied

Company details

  1. Computer Store
  2. Computer Accessories Store

Written by the company

computer shop


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

66 reviews

5-star
4-star
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1-star

Replied to 66% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

bad quality fake !!!

Finally, I have received my order after a lot of hassle. The seller claimed it was an original KZ headphone cable, but it turns out to be a counterfeit imitation and the quality is terrible.

23 July 2025
Unprompted review
Bithome logo

Reply from Bithome

ach ta7chi fih ya w5ay ya3tek cable 3al la5li9a

Rated 5 out of 5 stars

Soum tayara with great customer support

I really liked that Bithome offers products that no other company in Tunisia provides. On top of that, soum tayara with great customer support, what else could you ask for?

11 April 2025
Unprompted review
Bithome logo

Reply from Bithome

thx for support

Rated 5 out of 5 stars

I would say that the website is good.

I would say that the website look-and-feel is really good.
Responsive, doesn't lag, quite sleek, and straight to the point.
The customer service that called me were also quite helpful in clearing up I a confusion I had, which in all honesty is the only issue I take with bit home's service.
Every online shopping website in Tunisia has a "pay in cash" option clearly listed and available in checkout.
However, bithome does not.
Which made me worry that, it was not something bithome supported.
In any case, the response time of customer support was surprisingly fast considering I ordered on the cusp of a religious holiday that basically everyone in Tunisia celebrates.
Overall I am quite satisfied with the collection of products that bithome provides at a relatively good price.
It is also nice that they don't price gouge despite offering products that no other company in Tunisia provide.

31 March 2025
Bithome logo

Reply from Bithome

thx for support

Rated 5 out of 5 stars

Exceptional Service & Exclusive High-End Products

I had an amazing experience with Bithome! They offer some of the highest-end products in the world, and they’re the only shop that brings them to Tunisia. Their pricing is fair, the service is fast, and shipping is impressively quick. It’s rare to find such a reliable provider for premium products in the region. Highly recommend!

16 March 2025
Bithome logo

Reply from Bithome

thx for support

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