Scam
Scam scam scam I deposited lots of money yet when I want to withdraw it back when I noted it was a scam I did not receive it till this day my whole 1000$
18 March 2026
Unprompted review
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
You should know
2.3
Poor
6 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
This bitexel is a full scale scam
This bitexel is a full scale scam, I made deposits to trade, I wanted to trade ut back to usdt and withdraw, they told my fund is not enough, I deposited extra 15 usdt and the fund never arrive the wallet till now. They are criminals
11 March 2026
Unprompted review
I made a withdrawal of $350 from my…
I made a withdrawal of $350 from my bitexel wallet until now it hasn't been credited to the destination wallet and it's 3 days since. I contacted their support and they're telling me to make a deposit of at least $1000. What a shame is this?
3 March 2026
Unprompted review
They blocking my account
They blocking my account. I can't log in. not giving my money, and demanding money from me
11 September 2020
Unprompted review
Don't even try go on the site - SCAM
Don't even try go on the site, you WILL BE SCAMMED :D - Of course unless you want to be scammed lol
18 August 2020
Unprompted review
scam
This website is a scam do not deposit on this website or you will loose your money.
13 August 2020
Unprompted review
Reply from Bitexel
Greetings.
Our exchange allows people to both deposit money and withdraw it. So, sometimes it becomes a target for money launderers.
Therefore, we have to suspend and verify certain suspicious accounts. Please, contact our support team as soon as possible.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.