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Rated 1 out of 5 stars

BitBay is scam, some one called you, become an friend after a month, then get you in BitBay, help you making money, when you want to withdraw, then this person disappear, now you can’t withdraw money... See more

Rated 1 out of 5 stars

I got fully verified account of Bitbay, but when tried first EUR withdrawal, they cancelled it, and asked for source of funds. I sent declaration but got no reply in 72 hours. No phone to call,... See more

Rated 1 out of 5 stars

Trying to register my company for Bitbay Pay, but after entering failed. It seems that this service was made solitary for Polish customers as all the defaults are on Poland and several messages are Po... See more

Rated 1 out of 5 stars

I tried to purchase a product with Bitcoin and BitBay was the operator. Over 6 hours later, with 38 confirmations on the blockchain, the payment is still showing as "pending" on their system. If the p... See more

Company details

  1. Currency Exchange Service

Information provided by various external sources

The best space for cryptocurrency trading. Live since 2014. Trade with over 30+ cryptocurrencies. Exchange to EUR, USD, GBP & PLN. Buy with credit and debit cards.


Contact info

You should know

1.3

Bad

TrustScore 1.5 out of 5

57 reviews

5-star
4-star
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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

BitBay is scam

BitBay is scam, some one called you, become an friend after a month, then get you in BitBay, help you making money, when you want to withdraw, then this person disappear, now you can’t withdraw money from BitBay, they want you pay tax first, send money to there address not IRS …. It is scam they have all different people, speaks different language. When you have financial problems and stress life very easily get in the scam.

5 October 2025
Unprompted review
Rated 1 out of 5 stars

its a total scam

its a total scam, i lost all my money
guys please don’t do it. trust me i don’t want this to happen to anyone else i git scam of all my money 49,000 to withdraw they gave me excuse after excuse, pay the taxes which i did. and still they gave me another bull crap excuse. its a scam guys. all the people that got there money taken made some polish kid richer. if h dint want to believe the reviews then go rite ahead and see for yourself. but dont say you weren’t warned.

3 January 2025
Unprompted review
Rated 1 out of 5 stars

It is not bitbay!! Birbayap.vip

It is not bitbay!!! It is called birbayap.vip it is a total SCAM. The exchange says bitbay but to login it's birbayap.vip. Stay away from this site they have agents ( good looking ladies ) entice you to join them in there investment. Then to withdraw they say they need 20% verification fee. mine was $15,278. Witch is a total Scam. My agent was called Sophia Miller I have her ID even. STAY AWAY

1 November 2024
Unprompted review
Rated 1 out of 5 stars

Doubts about this services

Trying to register my company for Bitbay Pay, but after entering failed. It seems that this service was made solitary for Polish customers as all the defaults are on Poland and several messages are Polish text. Now being asked to re-enter dozens of questions, and upload all documents a second time, this doesn't feel right. Helpdesk email form has a bug. Won't say it's a scam, just say it's not available outside of Poland and doesn't feel safe and well organised.

25 June 2021
Unprompted review
Rated 1 out of 5 stars

Looks like scam

I got fully verified account of Bitbay, but when tried first EUR withdrawal, they cancelled it, and asked for source of funds. I sent declaration but got no reply in 72 hours. No phone to call, no answer to tickets sent via their system, chat agents asking "to be patient".

After 11 (!!!) days of waiting they finally replied, with another stupid question, while in the meantime I lost chance to buy a property and had huge loss because I trusted to BitBay.

I doubt they are paying out money, because their company BB TRADE ESTONIA OÜ declares turnover of only 25000 Euros in 3 months, while they advertise themselves as "Exchange number 1 in Europe".
It looks like a scam.

1 June 2021
Unprompted review
Rated 1 out of 5 stars

After 2 years and another update my…

After 2 years and another update my money has been gone from my account. I drop them email to ask what happen they said on my account never has been any money!!!!! IM NOT RECOMMENDED TO USE THIS THEVIES !!!!!

21 May 2021
Unprompted review
Rated 1 out of 5 stars

Money fraud

Despite noone logged to my account according to the bitbay's logs, someone withdraw all my money. Support doesnt care at all

7 May 2021
Unprompted review
Rated 1 out of 5 stars

Scammed me of 15000$

Scammed me of 15000$. I invested 10000$ and when i wanted to withdraw they told me that they had sent the money, but i never recieved anything. Its an Estonian company and becouse the law here allows them to operate they will never get disbanded! Spread awareness about it and don't let others fall for the scam!

30 March 2021
Unprompted review
Rated 1 out of 5 stars

** W A R N I N G **

bitbay is too dangerous to use and trust, do not create an account and DONT send your personal information to them, dont send pics of your ID because they will stole your identity.

bitbay es un peligro para usar y cofiar, no envies tu informacion personal, fotos de tu ID ni nada que revele tu identidad pues van a robar tus datos para uso a conveniencia de ellos, mejor ve a otro sitio que no sea este!

21 March 2021
Unprompted review

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