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Rated 1 out of 5 stars

Until a few days ago everything was fine, but now everything wrong, no contact, no platform, money gone,! Had some good trades with Vasilis, then all went downwards, someone called Stefan took over... See more

Company replied

Rated 3 out of 5 stars

It's been a mix of ups and downs, with moments of brilliance overshadowed by occasional challenges. The platform is okay, but there's a palpable sense of untapped potential. It's not bad by any means,... See more

Company replied

Rated 2 out of 5 stars

I started trading on Bitmatic about 3 weeks ago. My advisor Visalis has been brilliant all the way through. On his advice I have traded each day and made steady profits. HOWEVER, today I did not hear... See more

Company replied

Company details

  1. Finance Broker

Written by the company

Bit Matic is an innovative trading company aiming to revolutionize online trading. We offer unparalleled investment opportunities with leverages of up to 1:500, empowering clients to explore multiple markets and maximize their returns. Our web-based platform ensures seamless trading experiences on any device, providing tight spreads that optimize profitability. With our advanced security system and 2FA authentication, clients can trade with peace of mind, knowing their personal and financial information is protected. We pride ourselves on supporting diversification, allowing traders to access stocks, crypto, commodities, and forex, expanding their investment portfolios. Our commitment to education sets us apart, providing extensive resources such as eBooks, videos, one-on-one sessions, and webinars to empower traders and ensure their success.


Contact info

1.7

Bad

TrustScore 1.5 out of 5

79 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Do not invest

Do not invest, they'll lure you in, you might even be able to withdraw once, withdrawal becomes impossible when they've lured you to invest all you have, currently chasing them through the firm and L OG V ER SE. U NO I have been to get some back so far. they must pay.

5 January 2025
Unprompted review
Rated 1 out of 5 stars

Bitmatic or maticbit must be a scam

Bitmatic or maticbit must be a scam.
I applied in May 2024 to withdraw approximately one third of my equity funds. This was after trading reasonably successfully with their broker support for many months. The application has not been actioned as reported in my previous review of 8 July. Nothing further has been heard from the company which remains uncontactable. I have been cut off from their trading site & will now initiate fraud recovery action. I strongly suggest that nobody invests or trades with this company.

23 September 2024
Unprompted review
Rated 1 out of 5 stars

Do not invest with this company , you will lose your money.

Ok this is my 2nd review . Check out my first review on page 1.
I invested ££s with this company in December 23. All going well until I asked for a withdrawal. Then Kate Bruke my adviser blanked me completely. No reply to emails or txt.
Review part 2.

5 months have passed since I was ignored. I had wrote off my investment knowing I had been scammed by Bit-matic and Kate Bruke, so called adviser. My account was still open, but could not do anything with. This was an itch I could not scratch. I had no intention of ever investing with these people again , but wondered if they were still taking peoples money falsely. I sent a short txt message to Kate Bruke, saying I had received a bonus from work, that was all the txt. I had no correspondence at all for 5 months. But within 2 hours I received a call from Kate Bruke asking about my bonus. Conversation went along the line of ( me ) why have I been ignored for the last 5 months , was it because I asked for a withdrawal. Response ( Kate ) it took months to build up an investment pot, so didn’t want to give anything back, but you can see your account is still open , so would you like to to trade from where we left off. i said I would play along on the understanding I would not be asked to invest another penny as i would not part with any more without withdrawing more than my initial investment first. This was agreed and assured she wouldn’t ask for more money.
Gold was the new investment strategy .
Within 1 week my $4,646 had gone to $10,000, Kate all the time asking if I trusted her. No I didn’t. But let’s play along. Within 2 weeks my account was showing $29,000 ( really ? ). Then Kate says we need to talk. Could I put into the account another $200 for a bonus scheme they had going. No real explanation what this bonus was for. I refused. We argued, again all about me not trusting, not very professional off her or the
company. I asked her why would she want me to invest another $200 when there was supposedly over $29,000 in the account already. Bonus for her was the answer. I refused again . That was over a week a go. So its no surprise when I say, I have had not response to my emails or txt and no response to a withdrawal request I submitted.
Please anyone reading this review, take note and keep your money away from this trading company and Kate Bruke, ( if that is her real name ) you will be scammed.
This is a genuine review .
$29,000 what seems to good to be true , usually is.

28 October 2024
Unprompted review
Rated 1 out of 5 stars

Hello Guys could you please anyone…

Hello Guys could you please anyone suggest me how could I get back money. Really I need money. Could you please help me out withdraw money. Bit Matic is scammed.Vasilis and Emma all the staff are big scammers.

30 September 2024
Unprompted review
Rated 1 out of 5 stars

They misled me delayed me and made up…

They misled me delayed me and made up an excuse not to bring it up time went by they didn't respond and when they did they kept delaying me that's how I understood it until you reported it!! Please view the most kind firm that made me happy by viewing my photo profile.

13 May 2024
Unprompted review
Rated 1 out of 5 stars

I have mixed feelings with this company…

I have mixed feelings with this company and trading platform. I have been scammed before, several years ago and lost a few thousand ( very naive ) however i do think there is mileage in trading, and there must be reputable companies that will help. Unfortunately I don’t think this company is reliable. Reason. This is my journey so far. December 2023 I filled in an online advert as most people do. I was contacted By David Tenner, and after lengthy discussion I down loaded the trading platform and invested £250, David talked me through the steps to place trades. Amount, take profit ect, small steps. These were explained to me as regular trades but small profit. If I wanted to earn more faster I would need to trade in arbitrage trading, taking advantage of a small profit window. This I gave into and invested several hundred. My first experience with this arbitrage was profitable very quickly. Not a fortune but enough to give me some hope, the conversation quickly got around for more investment. As you can imagine there was reluctance on my part. I asked for a withdrawal of £100, it took 5days but this was paid back into my account. A big song and dance was made of receiving back £100. I didn’t hear anything after this for a few days, then was contacted by another representative a lady by the name of Kate Bruke, she told me she would be taking over from David Tenner as he had been promoted. Kate phoned me every day for a week for regular trades. Small profits. Then started to talk about arbitrage. I told her I had no more money to invest but maybe in a month or so, once I was more confident. She wasn’t to happy about this and made it known that I would not be her priority. Over the next few months of small trades the account was looking healthier. But there was constant pressure from Kate to invest more. So I put a few more ££s in. Total invested by myself after 3 deposits £1,500. A few weeks later I needed to withdraw $500 this I had to ask several times for, I felt there was reluctance to give anything back. My suspicions were raised. But again money was paid back into my account, but my trading account still had over £1100of my money plus profits gained over a few months total $4,646 the pressure to invest more really ramped up to the point of arguments. I refused, silence for a few days. I have since put in a withdrawal request for $2500 then changed it to $1000. Result Nothing. Completely ignored. I Have txt and emailed several times over the last couple of weeks. I even sent David Tenner a email , but this bounced straight back. My account is still live once I sign in, but I can’t do anything with it, just sit and look at my money and the profit. If this review reaches out and stops anyone from falling for this scam then at least it will have helped a little. Do Not trust this site or ( Kate Bruke )

It’s now 10 days since I wrote this review, and still nothing . can’t contact them on the trading platform as each time it says there is an error and still no reply to emails or WhatsApp. Do not trust these people. Notice the 1 star review’s don’t get a response .

21 May 2024
Unprompted review
Rated 1 out of 5 stars

This is a major scam don’t give them…

This is a major scam don’t give them any money the links at the bottom of the website go nowhere and the address is also false. I requested my money months ago and when you ring it goes to an answer service then rings off. I have reported these to the financial crime unit and the police. Don’t expect your money back as you will never see it.

5 February 2024
Unprompted review
Rated 1 out of 5 stars

Do not use this company

Do not use this company. Total scam...liars. Don't believe the story of the guys on training and the website being down. Having to use a company to reclaim my money

13 February 2024
Unprompted review
Rated 1 out of 5 stars

Pleeeeese do not use this company they…

Pleeeeese do not use this company they suck you in with sweet talk .. make out they are teaching you about trading .. Badger you into putting more money into your trading account so they will help you make more money... then out of the blue your trading room dissapears and there is no more contact with your agent .. all your money gone ...

18 December 2023
Unprompted review
Rated 5 out of 5 stars

While there have been a few minor…

While there have been a few minor hiccups along the way, my overall experience has been satisfactory. The customer service is commendable, and I appreciate the platform's user-friendliness. I've been making steady profits, and BiMatic has become my go-to for trading. With some refinement, it could easily become exceptional. Kudos to the team for their efforts, and I look forward to seeing continuous improvements!

5 March 2023
Rated 1 out of 5 stars

Good news

I contacted the support team since I was having trouble making withdrawals. When they finally responded after an eon, they were unable to provide a trustworthy explanation for the unresolved withdrawals. After that, one day my account was frozen. I would advise researching further reliable choices. Recently, "the company on my name " has been my go-to source, and they've shown to be quite trustworthy and efficient. I was able to get my refund back so far, and the support team is quite helpful.

6 December 2023
Unprompted review
Rated 1 out of 5 stars

let us help each other to get our money back

I just read here on trustpilot: Sunil A day ago
May I have been wrong I call from my…
May I have been wrong I call from my advisor vasilis . He said he went to the training sessions was unable to contact with me he said there is problem with website as well . Now everything is going excellent?????????
how can it going excellent???????, the website is not reachable anymore. Can you give more information ??to help all the victims here?? ik also traded with Vasilis, but i can not reach him anymore. How? along with telephonenr or email could you reach him???please be clear and help the other victims when you are writing here a review please.

21 December 2023
Unprompted review
Rated 2 out of 5 stars

was great for a month or so until i…

was great for a month or so until i didnt give in to the pressure of putting in another few thousand and now cant get on the trading site no contact from anyone via email or phone. could it be because i asked to make a withdrawal or because i wont put thousands in

16 December 2023
Unprompted review
Rated 1 out of 5 stars

Have been unable to contact the site…

Have been unable to contact the site either via the internet or by phone. Monies now stuck with them if any left!!
A/c manager Stephan Gallo not answering phone and London site contact not working either.
?scam

12 December 2023
Unprompted review

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