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Rated 2 out of 5 stars

I had high hopes for receiving 100 cds that actually played, but 13 of them didn't work and many others didn't start at the beginning of track one. I called them (sometime in December) to express my d... See more

Rated 1 out of 5 stars

I posted a good review previously - this was before I received my CD's- Sure, during ordering process all was good, friendly & fast communication and service. Received my CD's in "wallet" style jac... See more

Rated 5 out of 5 stars

Bison Disc simply hit the ball out of the park in duplicating our 50th high school reunion photos and capturing our thematic artwork on the DVD's face. The customer care was perfect with specific gu... See more

Rated 2 out of 5 stars

I ordered the discs with the shrink-wrapping. The wrapping was terrible. Most were not properly sealed; others were sealed but had holes from too much heat. I had to buy sealing material and seal almo... See more

Company details

  1. Electronics Store

Information provided by various external sources

Bison Disc has over 19 years of experience, specializing in full-service DVD/CD duplication, DVD/CD replication and custom packaging solutions. We handle everything from small, quick-turnaround orders to high-volume projects for clients nationwide. Whether you are a first-time disc buyer or a Fortune 500 company, you will receive our legendary attention to quality and customer service with each and every order. We wouldn’t have it any other way!


Contact info

2.8

Average

TrustScore 3 out of 5

166 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Sandi Cleeveley is amazing

Thank you so much for Sandi's excellent customer service, speedy turn around and overall professionalism. I will definitely be using Bison Disc in the future. I appreciate their time, patience and assurance throughout my first experience with this company. Sandi was a pleasure to work with.

4 March 2016
Unprompted review
Rated 4 out of 5 stars

Outstanding personalized service with commitment to details.

I worked directly with Ilene. Every detail was communicated, every question answered, every concern addressed. She went above and beyond to make both of my current projects perfect and professional looking and sounding. I am a repeat customer to Bison Disc initially because of pricing. I am now an exclusive client with Bison Disc due to their commitment to excellence. This is primarily due to outstanding customer service from Ilene and her knowledge of when to involve the art department and administration to problem solve. I'm not an easy customer, but Ilene makes Bison Disc and easy choice. Thank you for making my project awesome. Robert Heft

19 February 2016
Unprompted review
Rated 5 out of 5 stars

Custom Solution to Individual Problem.

Having quality discs made is critical for our company, not only do discs have to be quality, but they also have to be delivered on time. Bison Disc met and exceeded both of our requirements. Friendly and extremely knowledgeable representative Ruth took time to work with us individually and address the customization of the project. The discs were made briskly, all questions were satisfactorily answered and the only thing missing is our next interaction.

17 February 2016
Unprompted review
Rated 5 out of 5 stars

Met my needs!

Was needing my CD's in a small time frame, and the staff was extremely helpful with my request. Ruth got with me and we got everything going in a matter of minutes. Got my CD's promptly, and they were a great quality product, at an extremely reasonable price for me and my band. Independent release was easier and better than I could have hoped for!

8 February 2016
Unprompted review
Rated 5 out of 5 stars

A++++++

Loved working with Ruth and Bison Disc. Ours was a small order but we required artwork and Ruth worked with us to make sure we got just what we wanted! Hope to use them again!

3 February 2016
Unprompted review
Rated 4 out of 5 stars

Great to work with!

Enjoyed working with Bison again! Their accounting system has a weird set-up, otherwise they would get a 5 star from me. Customer service was great!

25 January 2016
Unprompted review
Rated 5 out of 5 stars

Great experience!

The CDs arrived well before our deadline and are exactly what we hoped for. The digipak was printed to our specs and the quality is great! Our account manager, Ruth was easy to get ahold of on the phone and responded very quickly to emails. I would definitely recommend Bison Disc to anyone. Plus you can't beat their pricing! Even with a rush fee they were the cheapest I found! Can't wait to reorder!

12 December 2015
Unprompted review
Rated 5 out of 5 stars

Fantastic service!

I've been having CDs duplicated for the better part of 15 years being a musician. Never has any duplication/replication company given such great service... Had my CDs in my hands 7 days from time of order. The customer service reps were very responsive to all of my questions and needs. All that and the product came out EXACTLY as I wanted and imagined. I can't speak highly enough of this company. They will be getting all of my business from here on out. Thanks Bison!

12 November 2015
Unprompted review
Rated 5 out of 5 stars

My order for printed CD sleeves.

After searching for quite awhile to find a company that would do a small order of printed CD sleeves at a reasonable price, I found BisonDisc. The whole ordering process was so easy, it was hard to believe. Their 3D proof is a lot of fun and makes your "dream" come true. The order arrived to me in the proper time frame and I was extremely pleased with the results.

9 November 2015
Unprompted review
Rated 5 out of 5 stars

Great quality & service!

I just produced my first eBook on a CD that included folders of photos and items for the projects in the eBook. CDs are great! The printing is beautiful! I worked in the printing industry for 30+ years, so I know good quality printing! The templates they provided made it easy to create my artwork in Photoshop. I would highly recommend their products, company, and especially my rep, Ruth. She was very responsive to any questions I had. Great job!

20 October 2015
Unprompted review
Rated 5 out of 5 stars

Out of the Park

Bison Disc simply hit the ball out of the park in duplicating our 50th high school reunion photos and capturing our thematic artwork on the DVD's face. The customer care was perfect with specific guidance and help along each step of the way for our first time experience. Highly recommend using Bison Dosc for all of your replication needs. Our classmates are thrilled with this first-class memento.

Jim J.

25 September 2015
Unprompted review
Rated 2 out of 5 stars

Good Company Poor Customer Service

Bison Disc does nice work, however if you get the sales Rep. Sandi then run for the hills. She will give you a quote for one amount, get you all happy on your quote, you'll make payment on that quote, then she'll come back to you several times more asking for MO Money. Guess what, the original amount you were quoted, just went out the window. I was so stressed with my order that I can tell you I wished I had chosen another company. I should have checked the web for complaints before I hit that pay button. Then I would have seen the 2 other complaints about service & delivery/products.
Once you get the items you need ordered, you pay for them, you hope to relax knowing that's done and can move on to the next thing u need to do. Wrong, my order went on for 4 days before it finally got put into production. It seems their system was glitching out and they couldn't find payment, yet I emailed my confirmation of payment to them. I'd recommend Bison changing out one of their customer reps, that is if they want to continue to get job orders. There's nothing worse when they think the "customer's not always right".
Good Luck Bison, Sorry to say I'm taking my biz elsewhere, bad word of mouth is just as important as good. It helps weed out the trouble makers.

30 July 2015
Unprompted review
Rated 5 out of 5 stars

Professional

I got exactly what I asked!
My cd sleeves look great and got here on time.
Very prompt people to work with that help you at every step and get things done for you.

I will be a return customer for sure

29 July 2015
Unprompted review
Rated 4 out of 5 stars

Worship Songs by Geovanni

I recorded 3 CD's at Slipped Disc's in Ashland Va. I have recorded several others there in the past. Bill is / was always on time, always prepared to meet any challenges.
Bison was the same. Polite communication was excellent I will be using Bison again in the near future.
I used soundtracks for two CD's from a very low priced book with the cd..
I have been playing for 45 years. I don't smoke, use recreational drugs or drink at all.

17 June 2015
Unprompted review
Rated 5 out of 5 stars

Beyond Excellent

I've never written a review before but the staff at Bison Disc was exceptional. I needed disks in a week and they got it done and everything looks incredible. Definitely using them when I need more CDs!!!

15 June 2015
Unprompted review
Rated 5 out of 5 stars

Marketing CD's

We had been looking for a company to do our CD’s for a while, with no luck. Finally we came across Bison Disc and they were great! Their account manager (Ruth) got in touch with us quickly and we got the project rolling in no time. We received the end product and we loved it! We will definitely recommend and use them again!

12 June 2015
Unprompted review
Rated 5 out of 5 stars

Bob Darrah

Great experience front to back. Website answered most of my questions and Bob did the rest. Product was better than I could make. At Bison's price, I will never duplicate at home again.

4 June 2015
Unprompted review

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