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BisectHosting Reviews 25,921

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 7,026 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being super helpful, efficient, and friendly, often highlighting their quick responses and effective solutions to issues. The customer service is frequently described as top-notch and amazing, with many appreciating the personalized assistance and the ability of agents to resolve complex problems quickly. Reviewers also commend the service for its speed and efficiency, noting that issues are often resolved within minutes, and the user experience is smooth and easy to understand, even for those new to server hosting. However, some customers also noted occasional issues with server performance, experiencing lag or stuttering when multiple players or numerous plugins were active, which impacted their gameplay. Additionally, a few people mentioned that joining the server could take a long time, sometimes leading to initial connection failures for some players.

What people talk about most

Staff

Users describe positive interactions with staff, consistently highlighting their helpfulness, efficiency, and... See more

Customer service

People report positive experiences with customer service, consistently describing it as amazing, fast,... See more

Service

Clients share positive opinions on service, consistently praising the amazing, fast, friendly, and helpful... See more

User experience

Customers had positive experiences with user experience, finding the overall process smooth, easy to... See more

Response time

Customers consistently note positive experiences with response time, with many reviewers praising the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Super helpful and efficient staff. Their customer service is top notch, two lovely employees 🐨 Ehryn and Santa 🎅 personally helped me out with a big issue that made my game unplayable and worked in... See more

Company replied

Rated 5 out of 5 stars

I've tried a lot of Dedicated hosting provider and BisectHosting never dissapoint me. Good UI, Easy to understand, and have a quick response to any support you need. I've never experienced waiting for... See more

Company replied

Rated 5 out of 5 stars

This was really fast and great customer service. They answered immediately and solved my problem very easily. Even though they're customer service for a server host, they were still well-versed enough... See more

Company replied

Rated 5 out of 5 stars

The product is great. The web UI for interacting with the container file system and config files is a very premium touch. For our use case, we need crazy single-thread performance and server CPUs... See more

Company replied


Company details

  1. Gaming service Provider
  2. Web Hosting Company

About BisectHosting

Written by the company

Logo

Our goal is to provide unrivaled Minecraft hosting experience with fantastic support and features, all for an affordable price. Being past (and current) server owners, we understand how imperative it is to have server support that is quick and reliable, and that is precisely what you will experience with us at BisectHosting.

Whether you’re new to server hosting or an expert, you will feel like at home with BisectHosting. Our helpful staff work around the clock to provide you with the most reliable servers and support available

Check out our hosting services:

Minecraft server hosting Gaming server hosting Dedicated server hosting VPS hosting

Contact info

4.8

Excellent

TrustScore 5 out of 5

26K reviews

5-star
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1-star

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Rated 5 out of 5 stars

10/10 Customer service

10/10 Customer service

I had some issues with my server and my friends gave me a back and forth of needing to restore a backup and then unrestore the backup, it was a whole thing.

But Jacqueline was a great help, always being kind and sorted it all out for me within an hour of my problem arising.

16 May 2026
Unprompted review
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Reply from BisectHosting

Hey PMMLG,

Really appreciate you sharing this. Sounds like a bit of a rollercoaster with the backups going back and forth, but I’m really glad to hear Jacqueline was able to step in, stay patient, and get everything sorted for you so quickly.

We’ll make sure she sees your kind shoutout. Glad it all ended up running smoothly in the end!

Rated 5 out of 5 stars

Amazing service helps super quick

Amazing service Madelyn M helped save my server

15 May 2026
Unprompted review
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Reply from BisectHosting

Hey MooNa,

Really appreciate you sharing this. Great to hear Madelyn M was able to step in quickly and help get your server sorted out and back on track.

We’re glad everything was resolved smoothly for you, and thanks for taking the time to leave this!

Rated 5 out of 5 stars

Quick and Effective

I had an issue recovering my password information for my account. When I sent an email for help, Josh W was incredibly thorough! He responded immediately, giving me 3 methods to recover the info, and offered to help further if none of them worked out. Luckily, they did, and because of Josh W, my problem was fixed incredibly fast! Amazing staff and experience all the way!

15 May 2026
Unprompted review
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Reply from BisectHosting

Hey CloudSHMof,

Really appreciate you sharing this. Sorry to hear you ran into trouble with password recovery, but it’s great to hear Josh W was able to step in quickly and give you multiple clear options to get things sorted.

Even better that one of those methods worked right away and got you back into your account so fast. We’ll make sure Josh sees your kind shoutout.

Glad everything worked out smoothly in the end, and we’re happy we could help get you back on track.

Rated 5 out of 5 stars

Easy to use.

Easy to use.

10 May 2026
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Reply from BisectHosting

Hey Panda,

Really glad to hear you’ve found everything easy to use and straightforward. That kind of simple experience is exactly what we aim for.

Thank you for the feedback.

Rated 4 out of 5 stars

I'm having trouble signing to any other…

I'm having trouble signing to any other location other than the one I started with.
My issue wasn't solved fully due to the lack of retries I had, however the experience was very enjoyable and honestly felt heard, ill be coming back again in a few hours to try again and looking forward to it instead of dreading it.
Ham.

15 May 2026
Unprompted review
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Reply from BisectHosting

Hey Hammel,

Really appreciate you sharing this. Sorry to hear the issue wasn’t fully resolved yet, but it’s great to know the support experience still felt positive and that you felt genuinely heard throughout the process.

We hope everything goes smoothly when you try again later, and we’re glad the team was able to make the experience feel helpful and reassuring rather than stressful. Thank you for the thoughtful feedback!

Rated 5 out of 5 stars
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Reply from BisectHosting

Hey Malik,

Really appreciate you sharing this. Glad to hear you’re finding everything easy to use and nicely customizable, that’s exactly the kind of flexibility we aim for.

We’re happy it’s been a smooth experience for you, and thanks for taking the time to leave this!

Rated 4 out of 5 stars

It's a very good site a little on the…

It's a very good site a little on the more expensive side

13 May 2026
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Reply from BisectHosting

Hey Travis,

Thanks for sharing your feedback. We’re really glad to hear you’ve had a positive experience with the site overall.

We also appreciate the honest comment regarding pricing, and we’re happy to know the service has still been worth it for you.

Rated 5 out of 5 stars

I had some trouble getting my server…

I had some trouble getting my server setup and Harry was available almost immediately and made the process so easy!

15 May 2026
Unprompted review
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Reply from BisectHosting

Hey David and Cassidy,

Really appreciate you sharing this. Sorry to hear the setup gave you a bit of trouble at the start, but it’s great to hear Harry was able to jump in quickly and make the whole process much easier for you.

We’re really glad everything got sorted smoothly in the end, and thank you for taking the time to leave this!

Rated 5 out of 5 stars

Got a minecraft server and it works…

Got a minecraft server and it works great, no issues at all

10 May 2026
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Reply from BisectHosting

Hey Alex,

Really appreciate you sharing this. Great to hear your Minecraft server has been running smoothly and that everything’s been working without any issues.

We’re glad it’s been a solid experience for you, and thanks for taking the time to leave this!

Rated 5 out of 5 stars

I had a great time

It was easy to use and made no problems. It worked absolutely great 👍

10 May 2026
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Reply from BisectHosting

Hey Jason,

Really appreciate you sharing this. Great to hear everything was easy to use and running smoothly for you without any issues.

We’re glad it’s been a solid experience all around, and thanks for taking the time to leave this!

Rated 5 out of 5 stars

super fast and helpful with problems

Had a problem with uploading some files to the server and 🐨 Ehryn 🐨 helped me out in 5 minutes and patiently

15 May 2026
Unprompted review
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Reply from BisectHosting

Hey Poxw,

Really appreciate you sharing this. Great to hear Ehryn was able to jump in quickly and help you sort out the file upload issue in just a few minutes, and with patience too.

Glad everything got resolved smoothly for you!

Rated 5 out of 5 stars

Great customer support!

Had a connection issue and it made me really stressed out, but the good people in customer support were amazing and replying really fast, relieving some of that stress away! Big shout out to Mo, Jakob and Ehryn for trying their hardest to solve the problem I was having. IF I ever have an unfortune to run into problems again, and got these people on my side, I know all will be solved quickly, kindly and most importantly with respect. Thank you all! <3

14 May 2026
Unprompted review
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Reply from BisectHosting

Hey Gita,

Really appreciate you sharing this. Sorry to hear the connection issue was stressful, but it’s great to know the support team was able to respond quickly and help ease that pressure while working through it with you.

We’ll make sure Mo, Jakob, and Ehryn see your kind shoutout. Really glad everything got resolved and you felt supported throughout

Rated 5 out of 5 stars

Great server provider, and excellent customer support.

Customer support was phenomenal, immediately had someone handle my support ticket and was able to resolve a billing issue of mine with incredible haste and integrity. Overall a great place to host a server! 11/10 would happily recommend their services.

14 May 2026
Unprompted review
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Reply from BisectHosting

Hey Cloo,

Really appreciate you sharing this. Great to hear the support team was able to jump on your ticket right away and resolve your billing issue quickly and smoothly.

We’re really glad you had such a positive experience overall, and we appreciate the recommendation!

Rated 4 out of 5 stars

Service and ease of setup was great

Service and ease of setup was great, performance with high tender and 7 people online was terrific. Only down side was the price, but you need to keep the lights on.

13 May 2026
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Reply from BisectHosting

Hey Aran,

Really appreciate you sharing this. Great to hear the setup process was easy and that the server performance stayed strong even with higher render distance and 7 players online.

We also appreciate your honest feedback regarding pricing, and we’re glad the overall experience still felt worthwhile for you. Thanks for taking the time to leave this!

Rated 5 out of 5 stars

Sever kept crashing while using bonemeal

My server kept unexpectly crashing due to a client and server issue. After a couple days of working, the people at Bisect Hosting was able to fix mine and significant other's server back up and running.

Thank you to Anna P, Jacob P, Matt M, and Timmy M

13 May 2026
Unprompted review
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Reply from BisectHosting

Hey Luna,

Really appreciate you sharing this. Sorry to hear you ran into those unexpected crashes, but it’s great to hear the Bisect Hosting team was able to step in and get both your server and your partner’s server back up and running.

We’ll make sure Anna P, Jacob P, Matt M, and Timmy M all see your kind shoutout. Wishing you smooth gameplay going forward!

Rated 1 out of 5 stars
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Reply from BisectHosting

Hello Nikolas,

Thanks for leaving a review. I'm sorry to hear that things may have been a circus, and that things may have not been working as intended.

I'm going to reach out via our ticket system to see if we can assist you further and ensuring that things are working as intended.

Rated 5 out of 5 stars

Amazing service

Amazing service, and easy to use

10 May 2026
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Reply from BisectHosting

Hey Levi,

Really appreciate you sharing this. Great to hear you’ve found the service both easy to use and consistently amazing.

Glad everything has been smooth for you so far, and thanks for taking the time to leave this!

Rated 5 out of 5 stars

Ehryn and the team was amazing in…

Ehryn and the team was amazing in helping me solve issues with my server along with answering my questions!

13 May 2026
Unprompted review
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Reply from BisectHosting

Hey Stephen,

Really appreciate you sharing this. Great to hear Ehryn and the team were able to help you sort out your server issues and answer your questions along the way.

Glad everything got resolved smoothly and you were well supported throughout.

Rated 5 out of 5 stars

Immediate support response and very helpful!

I had a slight problem due to me messing something up on the login and the support responded immediately and helped me access my account with no issues. Great team and I will be using them for all future servers!

14 May 2026
Unprompted review
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Reply from BisectHosting

Hey azTt,

Really appreciate you sharing this. Great to hear the support team was able to respond immediately and help you get back into your account smoothly after the login issue.

We’re glad everything got resolved without trouble, and we look forward to supporting your future servers too. Thanks for taking the time to leave this!

Rated 5 out of 5 stars

Fast responses and very informatic and…

Fast responses and very informatic and helpful

14 May 2026
Unprompted review
BisectHosting logo

Reply from BisectHosting

Hey Andreas,

Really appreciate you sharing this. Great to hear the team was able to provide fast, informative, and helpful support for you.

Thanks for taking the time to leave this!

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