Biscuit Boutique Reviews 

1,493
TrustScore 3 out of 5

3.1

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Rated 5 out of 5 stars

An unusual 'thank you' gift for special friends was what we wanted, and the Stroopwafels were perfect for them. We've bought this product before and everyone has always been delighted to receive them.... See more

Rated 5 out of 5 stars

Makes a difference. Biscuit Boutique offers some excellent designs with a range of styles that can be chosen to suit the receiver. We have had these for Christmas and Valentines Day, and the trend w... See more

Rated 1 out of 5 stars

Looks like they've gone bust and they haven't let cutoners know. I purchased sucessfully from Christmas 2024 so decided to treat 8 family and friends Christmas 2025. Not a cheap order. Expected deli... See more

Rated 1 out of 5 stars

As lots of customers who have left reviews I've also been scammed! To my surprise I'm receiving emails from them saying order/purchase items.... what a absolute scam they are still trying to steal mon... See more

Company details

  1. Chocolate Artisan
  2. Candy Store
  3. Chocolate Factory
  4. Confectionery
  5. Corporate Gift Supplier
  6. Gift Shop

Written by the company

Biscuit Boutique provides a unique and beautiful experience, making them leaders in the luxury confectionery market – the perfect gift for the hungry aesthete!


Contact info

3.1

Average

TrustScore 3 out of 5

1K reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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3.1

All reviews

(1,493)

36 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Ordered an edible Birthday card for a…

Ordered an edible Birthday card for a friend. Chose the delivery date (her birthday!) but it never arrived. Sent various messages to company and still no reply! Money gone from my account though! I should have just sent a card RMail at least then she would have got something from me!

18 May 2025
Unprompted review
Rated 5 out of 5 stars

Having been bought for me from my…

Having been bought for me from my daughter for mother’s day I would say these are absolutely the most delicious biscuits I have ever eaten. Not only that but they are also the most delicately decorated item of food ever. So pretty and perfect to look at you almost don’t want to eat them. I did though!! But very reluctantly shared a few with my husband. Men are just not as discerning.

1 April 2025
Unprompted review
Rated 5 out of 5 stars

Lovely gift 🎁

They are expensive biscuits but they are a very well made, pretty, tasty, unique and beautifully wrapped gift. And that, in my opinion, justifies the cost. 🫓

20 March 2025
Unprompted review
Rated 5 out of 5 stars

The best biscuits!

The most beautiful, tastiest biscuits I have had in a long time. The artwork is imaginative and detailed. The taste of the biscuits and stroopwafels is sublime. Makes a lovely and a bit different gift or just an indulgent treat.

31 January 2025
Unprompted review
Rated 5 out of 5 stars

Super gift

Always packaged well, not to mention beautifully as well, and always shipped in a timely fashion.
I've only ever purchased these biscuits as gifts but recipients have told me how delicious they are and if they have been in company when "indulging", their friends have had cartwheels over the decorative designs and posted images on their socials because they have been so impressed.

15 April 2025
Unprompted review
Rated 1 out of 5 stars

Mother’s Day disappointment

I ordered biscuits for Mother’s Day. DPD returned them to the depot twice. My mum was really upset she hadn’t received a present or card so I bought her flowers at some expense. I emailed biscuit boutique about this and have not had a response. The DPD app says the biscuits have been returned to biscuit boutique. I don’t know if I will receive a refund or not and would have expected an apology at least.
I am disappointed as I’ve always loved BB and think they are a lovely gift. Sadly, I don’t think I’ll risk ordering through them again.

15 March 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommended biscuits

I bought two boxes over Christmas, one as a gift and one for me. If I could have given more stars then I would have. The design was beautiful. Also the biscuit itself was delicious. Packaging was more than I expected and delivery was quick. Will definitely be purchasing more. Highly recommended.

7 December 2024
Unprompted review
Rated 5 out of 5 stars

Missing card

I ordered a biscuit birthday card in January and it went missing. You sent another one very promptly and all was good!

2 January 2025
Unprompted review

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