Just a very good response to the requested delivery date. On time delivery by Royal Mail. The promised 10% discount was implemented. Oh, and it’s a lovely jumper!
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See what reviewers are saying
Ordered three pairs of trousers, delivery swift with no complaints. However, trying to return an item is problematic. Phone no provided is not answered. No email address despite return policy sayi... See more
Company replied
Birtchnells have supplied my company with branded work-wear for many years now. The quality and service delivery are excellent and i would highly recommend them. They have also sold me suits, shirts... See more
I originally wrote a bad review due to discount codes not working on the Birtchnells website, this was addressed by Tony Clark and a few personal phone calls later, my product was back ordered and the... See more
Company replied
Company details
Written by the company
Birtchnells was established in 1938 trading on the high street in Berkhamsted and soon after in Princes Risborough, with 84 years trading on the hight street Birtchnells is now trading online. Birtchnells have put together the best quality menswear from the UK and Europe, delivered directly to your door. Our emphasis is on quality, and we are very proud of the range of products we can offer. All our products are personally vetted by us, so that we can be sure of offering our discerning customers the best possible products and services, at great Internet prices. We offer FREE DELIVERY on ALL UK (including the Channel Islands) orders valued at £75 or more. FREE RETURNS on non sale items.
Contact info
2 Moss Road, WD25 0EN, Watford, United Kingdom
- 01923 442956
- sales@birtchnells.co.uk
- birtchnells.co.uk
4.1
Great
173 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 2 weeks
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Top Quality
Outstanding service- delivered on time and the quality was exceptional.
Tony was a pleasure to deal with.
31 May 2019
Unprompted review
Ships to Australia
Ships to Australia. Fast and Fantastic service. Everything arrived perfectly and was shipped right after ordering. Saved a lot of money compared to local mens clothing store. I am really happy.
29 January 2019
Unprompted review
First Class Service
It was a pleasure dealing with Tony and he provides a fantastic service. Tony has an excellent selection of men’s cIothing of a very high standard. Birtchnells are the only supplier of Scott Officer jumpers which are made in Scotland. They are a classic timepiece.
8 January 2019
Unprompted review
Excellent service
Excellent service. Lovely personal response and excellent quality jumper.
7 January 2019
Unprompted review
Excellent service and beautiful product
Excellent service, Tony is very friendly and helpful. The product is excellent quality from a very stylish and classic well-known European brand. It arrived very well-packaged with care and attention and was delivered quickly. Good old-fashioned service, what a treat!
4 January 2019
Unprompted review
I recently bought a suit
I recently bought a suit, shirt and tie from Birtchnells for a wedding and the whole service from beginning to end was amazing!
Tony Clark took some time to find out where I was going to wear it, my tastes and gave some great tips on what would go well with the suit.
To cap off an amazing service, Tony also dropped the suit off to my office after making a few minor alterations.
Brilliant!
13 December 2018
Unprompted review
Great Service
Great Service
I ordered a Jacket but unfortunately it wasn`t the right size.
Tony was very helpful finding the correct size.
He delivered very quickly and I am very happy with the Jacket.
26 November 2018
Unprompted review
Thank you Tony,
Thank you Tony,
I needed a tailcoat for a morning suit and had very little time to buy one. Tony came to my house with 2 sizes within a couple of days of my first email. I am now all set up with time to spare and can relax ahead of my important event.
Brilliant service, I am happy to recommend Tony to anyone.
29 October 2018
Unprompted review
Outstanding Service every time
Outstanding Service every time , so much easier than shopping in store ! Could not recommend highly enough.
7 September 2018
Unprompted review
Excellent service
Excellent service. Poor product. Shirt shrunk badly on first wash despite washing instructions being followed to the letter. Will not buy again.
28 August 2018
Unprompted review
Reply from Birtchnells
Morning Ian,
Thank you for your review.
Firstly I would like to thank you for purchasing from us but surprised and saddened with your comment regarding the shirt you have purchased.
This is the first comment we have seen regarding shrinkage so if we can help with this then please let me know.
Kind regards
Tony Clark
Good communication
Good communication, quick delivery, product excellent as advertised. A happy experience.
25 August 2018
Unprompted review
Quick efficient service
Quick efficient service, I would certainly use this company again.
25 August 2018
Unprompted review
Very good and clear web site
Very good and clear web site. Unbeatable service and near immediate response to queeries. Purchases are nicely packed and delivered promptly. I can, through personal experience, thoroughly recommend this company. Reliable and genuine.
24 August 2018
Unprompted review
Would highly recommend
Would highly recommend
Very efficient delivered very quickly & very happy with purchase, which was a present . Fits a treat and great quality .
24 August 2018
Unprompted review
Trousers arrived promptly and were as…
Trousers arrived promptly and were as requested. Well done.
24 August 2018
Unprompted review
Five star company
We are More than happy with the suit and blown away with the convenience of home visits for the measuring and choosing the material as we are disabled
Very polite and knowledgable and would recommend to anyone
12 July 2018
Unprompted review
very good quality and will purchase…
very good quality and will purchase more soon
3 April 2018
Unprompted review
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