This review is for Bioprimizers UK. Unfortunately I have had an issue with an order which has not been delivered due to a wrong postcode. I don’t know if the mistake was me or them. This isn’t the pro... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
This company is breaking the law. In the United States, the FDA requires manufacturers to list the specific quantity and name of each dietary ingredient in a "Supplement Facts" panel. Ingredients must... See more
Company replied
Excellent product. They have definitely made a difference in my digestion, hands down. I've tried many different digestive enzymes that never took away the piling up of food in my gut. They actually h... See more
I was excited to try P3-OM to get my gut health back into order after taking antibiotics. It came very highly recommended. I started it the day I got it, following the directions on the bottle, and al... See more
Company replied
Company details
Information provided by various external sources
Our mission is dedicated to discover, present, and share strategies backed by cutting edge research that lead to Healthy High Performance. We believe our products empower humanity to achieve an optimal state of well-being in the body, mind, and soul...
Contact info
5470 Kietzke Lane, Suite 300, 89511, RENO, United States
- 8007192467
- support@bioptimizers.com
- bioptimizers.com
2.7
Poor
529 reviews
Replied to 100% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent service
I received my order and it contained an item I did not order, but was missing one that I did order. I sent an email and got a reply right away. They immediately shipped me the missing item and did not even ask me to return the one I had received in error. Great service!
16 April 2021
Easy to subscribe
16 April 2021
Overpriced and Sketchy Marketing
I thought this product was severely overpriced for what it is. I didn't notice any significant difference taking this compared to other quality magnesium supplements I've tried, other than this costing 2-4x other brands. Not to mention their website with all the "exclusive offers" that pop up before you're allowed to purchase it and the pamphlet recommending you take an entire bottle a week for 6 weeks to reset your body and cure all that ails you for the low low price of a few hundred dollars... Absurd marketing gimmick and sounds potentially dangerous as that's wayyy over the RDA.
16 April 2021
Reply from BiOptimizers
Dear Joe,
We appreciate you taking the time to leave us your review of your ordering experience.
We are sorry to hear that the Magnesium Breakthrough did not meet your expectation.
Our web team is currently working on ways to improve the overall ordering experience on our website, and we look forward to serving you better in the future.
Please email us at support@bioptimizers.com or call us on 1-800-719-2467 if you have further concerns, and one of our happy health concierges will be happy to assist you immediately.
Take care and have a great day.
My very best regards,
Ann-Marie
Happy Health Concierge
BiOptimizers
Your delivery is bad...I still haven't…
Your delivery is bad...I still haven't got my order or updates.....once it goes to the post office...you have no idea.
16 April 2021
Reply from BiOptimizers
Hello Amy,
Thank you for taking the time out to leave us a review of your experience with the delivery of your order. We are sorry to learn that you weren't able to get updates from the Post Office.
Please know that we value and appreciate your business with us and if you have any further questions or concerns, please feel free to contact us at support@bioptimizers.com or call us on 1-800-719-2467 and one of our happy health concierges will be more than happy to assist you.
Take care and enjoy the rest of your day!
My very best regards,
Ann-Marie
Happy Health Concierge
BiOptimizers
Great products for the gut!
16 April 2021
Annoyed
I was a little annoyed when it came to billing this highly expensive vitamins. I didn’t have a number to call to explain what the company did when it went to my bank incorrectly. You know everyone hates that especially people who are a fixed income.
16 April 2021
The products are great
The products are great! Have changed my life. However it says free shipping and yet I have to pay the FedEx fees. Don’t understand the FREE part of it
16 April 2021
Reply from BiOptimizers
Dear Sandy,
We appreciate you taking the time to leave us a review of your experience with the delivery of your order.
I'm sorry you are being asked to pay an additional fee to receive your order. Please know that you are not being asked to pay additional shipping costs. Since you are importing your order and International orders are usually subject to Value Added Tax or Custom/Duties Fees by that country's customs department you may be asked to pay these fees depending on the size of your order as per that country's duty fee threshold.
Value Added Tax is not charged to any International orders therefore not covered as part of your shipping and handling charges. When a carrier or freight forwarder clears a package for you, whatever taxes/fees they incur is passed on to you.
Since you do not pay Valued Added Tax on orders placed with BiOptimizers that is not a charge we will cover for you. You may contact the carrier or your country's customs department for more information.
Also, please visit the BiOptimizers Shipping & Delivery Policy located here for details.
We sincerely apologize for any inconvenience caused.
We truly appreciate your business and will be happy to assist if you have further concerns. You can reach us via email at support@bioptimizers.com or call us on 1-800-719-2467.
Take care and have an awesome day.
My very best regards,
Ann-Marie
Happy Health Concierge
BiOptimizers
I have been extremely satisfied with…
I have been extremely satisfied with the products and have found they are extremely beneficial. I take them before meals and have been taking Kapex first thing in the morning and find the digestion has improved. I highly recommend Biooptimizers!
16 April 2021
Outstanding service.
16 April 2021
Effective!
I experience noticeable differences when using this product! I love the probiotics and enzymes, they are my go-to each day
16 April 2021
Great stuff!
I got my product within a week and it came with an awesome book chock full of great cutting edge health info and many references to go to as well. The Biological Optimization Blueprint. I think these guys know what they are talking about! Glad I found them...:)
15 April 2021
Love the products but it takes so long…
Love the products but it takes so long to get in the mail It has been tough getting used them and then have to wait for them to come when you are all out.
15 April 2021
Never slept better
I take one magnesium capsule before going to bed. Result? Such a deep restful sleep, highly recommend the full spectrum magnesium.
15 April 2021
Best customer service!
I loved how I felt on this supplement, go slow if you feel the GI impact. Do not hesitate to try this as , even if it’s not for you after trying, the customer service is great! Fast & responsive. I will always look for a bio optimizer product when I need one. Thank you for your quick help. I wish I could have stayed on it! ⭐️⭐️⭐️⭐️⭐️
15 April 2021
I gave it a 4 star rating
I gave it a 4 star rating. I only use a little bit under each eye and it still looked like I had used a lot. There was a power look under each eye. I will try and use less next time and see if it’s better.
15 April 2021
Magnesium Breakthrough rocks!
Magnesium Breakthrough rocks!! Awesome customer service, small business vibes with a VERY high quality product. Excited to try the enzymes!
15 April 2021
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.