This company’s return policy has a short window, 14 days. It doesn’t give you much time to try the product out. It also charges a restocking fee. I returned two unopened bottles but only received c... See more
Company replied
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Review summary
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What people talk about most
Reviews shaping this summary
The representatives at Bioma have been quick to answer and / or respond to my questions. Their subscription requirements still have me on the fence with the requirements for cancelation. Pro... See more
Company replied
All of the promotions at the end of the ordering process made me 2nd guess the validity of this company. I don’t like feeling pressured to buy more.
Company replied
I HAVE USED THIS PRODUCT BEFORE, AND IT DOES HELP YOU TO LOSE WEIGHT. Only problem is they try to get you to keep purchasing other bottles for this and that. I am not by far able to afford that. So, y... See more
Company replied
Company details
About Bioma.Health
Written by the company
Less Gut Discomfort. More Freedom to Enjoy Life.
Bioma Health - probiotics for gut health and weight control.
Contact info
315 Montgomery street, 94104, San Francisco, United States
- hello@bioma.health
- bioma.health
4.1
Great
11K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 99% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
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Reply from Bioma.Health
Hi Mary,
Thank you for your feedback! It’s great to know you found the experience simple and the information helpful. 🌿
Best,
Bioma Team
Waste of money
3 September 2026
Unprompted review
Reply from Bioma.Health
Hi Laurie,
We’re sorry to hear that Bioma didn’t meet your expectations. We appreciate you taking the time to share your feedback.
If there’s anything we can assist you with regarding your experience or order, please contact our team at hello@bioma.health.
Best,
Bioma Team
I have been taking bioma for a couple…
I have been taking bioma for a couple of years now and I love this product. I stopped craving sugar and have been able to lose weight easily.
3 September 2026
Unprompted review
Reply from Bioma.Health
Hi Laura,
We truly appreciate your continued trust in Bioma! It means a lot to have you with us over the years, and we’re delighted to hear you’ve had such a positive experience. 💚
Best,
Bioma Team
Reply from Bioma.Health
Hey Donnie,
Thank you for sharing your feedback! We’re glad to hear things are going well so far, and we appreciate you giving Bioma a try. If you have any questions along the way, we’re always here to help. 🌿
Best regards,
Bioma Team
A great product backed by honest hard working professionals.
Honestly is still the best policy, they are also respectful kind and responsive to the request made .i will definitely pursue doing business with them. They did what they claimed they would do and they cancelled my subscription for glp1 after 2nd shipment. What more can you ask for in times or uncertainty and disappointment. I will definitely do business with them from now on.
3 September 2026
Unprompted review
Reply from Bioma.Health
Hey George,
Thank you for your thoughtful feedback and kind words about our team! We’re so glad we could assist with your subscription request and provide the respectful, responsive service you deserve. If you ever have any questions, we’re always here to help. 💚
Best regards,
Bioma Team
Too many other offers and don’t really…
Too many other offers and don’t really even know if my order went through
3 September 2026
Unprompted review
Reply from Bioma.Health
Hi Angela,
We’re sorry the ordering experience wasn’t as clear as expected. We appreciate your feedback regarding the additional offers.
To confirm whether your order was successfully placed, please contact our team at hello@bioma.health from the email address used for your order, and we’ll be happy to check this for you.
Best,
Bioma Team
I’ve tried probiotics and now I am…
I’ve tried probiotics and now I am ready for GPL booster
20 June 2026
Unprompted review
Reply from Bioma.Health
Hey Zara,
Thank you for sharing your experience! We’re glad you gave probiotics a try and appreciate you sharing your next step with us. If you have any questions, we’re always here to help. 😊
Best regards,
Bioma Team
DO NOT BUY!
DO NOT BUY!! They will try to sign you up for recurring charges & then continue charging you even after telling you they've canceled you (I had email confirmations). Incredibly difficult to actually get them to accept a return or stop a subscription (that you will have no idea you signed up for). Took me months to get them to send me a return label to return product that never should have been sent & they wouldn't take back the majority of the items.
3 September 2026
Unprompted review
Reply from Bioma.Health
Hi Amanda,
We’re sorry to hear about the difficulties you experienced with your subscription, cancellation, and return.
We’d like to clarify that customers can choose between a one-time purchase and a discounted subscription before placing their order. Since you’ve already been in contact with our team, please reach out again at hello@bioma.health from the email address associated with your order so we can review your concerns further.
Best,
Bioma Team
Shouldn’t be subscription only
2 September 2026
Unprompted review
Reply from Bioma.Health
Hi Carrie,
Thank you for sharing your feedback. We’d like to clarify that Bioma is not subscription-only — customers can choose between a one-time purchase and a discounted subscription before placing their order.
If you have any questions or need assistance with your order, please contact our team at hello@bioma.health. 🙏
Best,
Bioma Team
It’s a total scam and doesn’t work
It’s a total scam and doesn’t work. I took it as recommended, and it did nothing. I watched what I ate and exercised. I lost no weight at all.
I bought only one month supply, to make sure I liked it first. I even sent an email right away to make sure no more was sent. They disregarded my cancellation and charged me again for another month. Stay away from them.
2 September 2026
Unprompted review
Reply from Bioma.Health
Hi San,
We’re sorry to hear that the product didn’t meet your expectations and that you experienced an issue with your subscription after requesting cancellation.
Since you’ve already contacted us, please reach out to our team again at hello@bioma.health from the email address associated with your order so we can review the cancellation request and additional charge further.
Best,
Bioma Team
Ordering was fast and easy.
2 September 2026
Unprompted review
Reply from Bioma.Health
Hi Judy,
We’re delighted that getting started with Bioma was quick and straightforward. Thank you for choosing us! 😊
Best,
Bioma Team
Easy to sign ip
2 September 2026
Unprompted review
Reply from Bioma.Health
Hi Jen,
Thank you for your feedback! We’re happy to know the sign-up process went smoothly for you. 🙌
Best,
Bioma Team
So far so good
2 September 2026
Unprompted review
Reply from Bioma.Health
Hi Nancy,
We’re glad your experience with Bioma has been positive so far! We appreciate your support and hope you continue enjoying your journey with us. 🌿
Best,
Bioma Team
clear info
Clear information. Unfortunately finishing the order is a pain.
2 September 2026
Unprompted review
Reply from Bioma.Health
Hi Susan,
We appreciate you taking the time to share your thoughts! We’re pleased the information was helpful, and we’ll keep your feedback about the ordering experience in mind. 💚
Best,
Bioma Team
Reply from Bioma.Health
Hi Juliana,
Thank you for choosing Bioma! We’re excited to have you with us and hope you have a great experience as you get started. 🙌
Best,
Bioma Team
Great experience with
Great experience with. Using friendly site. Thank you!!!!
2 September 2026
Unprompted review
Reply from Bioma.Health
Hi Elizabeth,
We truly appreciate your kind words! It’s wonderful to know you had such a pleasant experience with our website. 😊
Best,
Bioma Team
I like how thorough you are asking…
I like how thorough you are asking questions about my. Current helth
1 September 2026
Unprompted review
Reply from Bioma.Health
Hi Trish,
We’re so glad you found the experience thoughtful and thorough. Thank you for sharing your feedback and for choosing Bioma! 🌿
Best,
Bioma Team
SCAM ALERT!!!!
SCAM ALERT!!!!! I'd give 0 stars if available. I returned the product and am STILL waiting for my refund. Keep telling me the warehouse needs to check items returned and can take 10-30 days. We'll guess what I have my proof of delivery and it's WELL OVER 30 DAYS and you're still giving me the same BS line. I am now having to contact my bank, the BBB and the authorities to ensure they dont SCAM anyone else!
1 September 2026
Unprompted review
Reply from Bioma.Health
Hi Miranda,
We’re sorry to hear about the continued delay and understand your frustration with still waiting for your refund.
Since you’ve already been in touch with our team, please contact us again at hello@bioma.health from the email address associated with your order so we can review the status of your return and refund further.
Best,
Bioma Team
Reply from Bioma.Health
Hey Shandley,
Thank you for leaving your feedback! We’re so glad to hear you had a great experience with our customer service. If you have any questions, we’re always here to help. 🙌
Best regards,
Bioma Team
Fewer offers after paying
1 September 2026
Unprompted review
Reply from Bioma.Health
Hey Amy,
We’re sorry to hear you’ve noticed fewer offers after placing your order, and we understand how that can be frustrating. Please contact us so we can look into this for you and provide personalized assistance. 💚
Best regards,
Bioma Team
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