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Rated 1 out of 5 stars

Manipulation of the tokenized ANTHROPIC stock : 1 glass was artificially filled 2 the source of the index changed without warning 3 the futures index is very different from the global market... See more

Company replied

Rated 1 out of 5 stars

I am a verified seller on BingX P2P who has been waiting 8 months without resolution. Order ID: 1476415863127400455 — I sold 150 USDT for ₽12,736.5 RUB on August 22, 2025. The buyer (Gandi_358) used m... See more

Company replied

Rated 4 out of 5 stars

We’re looking forwards working on BingX exchange Just recently BingX is Trading Ultima coins This gives me confidence that soon Ultima will develop into one of our major crypto assets

Rated 1 out of 5 stars

really bad experience all the wrong psychological tactics used. tries to lure people with rewards of 30 usdt, but actually it comes out as 1-2 usdt. even that you can't use unless you do trading of... See more

Company replied

Company details

  1. Cryptocurrency Service

Written by the company

Established in 2017, BingX exchange is the leading social trading platform, offering the first cryptocurrency copytrading solution to the market. To date, we've expanded our product offering with contracts, spot, social feed and many more As of 2022, we're the top 10 crypto derivative exchange (according to data from CoinMarketCap.com) and have boasted hundreds of spot trading pairs for over 1 million users globally


Contact info

You should know

1.6

Bad

TrustScore 1.5 out of 5

733 reviews

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Replied to 88% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

The withdrawal process on this platform…

The withdrawal process on this platform is usually pretty smooth. It tends to be quick, but I’ve noticed some occasional delays. As for P2P, it works well enough, though there have been moments where the trades took longer than expected. The overall experience is decent, but it’s not always flawless. Still, I find it reliable most of the time for both withdrawals and P2P transactions

24 June 2025
Unprompted review
BingX logo

Reply from BingX

Thank you for sharing your detailed experience with our platform! We appreciate your honesty in highlighting both the strengths and areas where we can improve.
We’re glad to hear that the withdrawal process is typically smooth and efficient for you. While we strive for consistent speed, we understand that occasional delays can occur (e.g., due to network congestion or security reviews). Our team is actively monitoring these instances to minimize disruptions. Similarly, we recognize that P2P trade timings can vary, and we’re working to optimize the matching and verification processes to ensure more predictable transaction speeds.
Your acknowledgment of the platform’s reliability means a lot to us. We view every feedback as an opportunity to refine our services, and we’re committed to addressing the inconsistencies you mentioned. If you ever encounter specific delays, please feel free to message our support team—your insights help us target improvements effectively.
Thank you for trusting us with your transactions. We’re dedicated to making your experience increasingly seamless.

Rated 4 out of 5 stars

Not perfect

Not perfect, but definitely one of the better platforms I’ve used. What stood out for me was how responsive their customer support is. Had a small issue with deposit once and it got resolved faster than I expected when I reached out to them via their telegram platform.

6 June 2025
BingX logo

Reply from BingX

Thank you for your honest feedback! We appreciate you acknowledging our platform as one of the better ones you’ve used—while we strive for perfection, your recognition motivates us to keep improving.
Your experience with our customer support team truly warms our hearts. Resolving issues swiftly, especially via channels like Telegram where real-time communication matters, is a priority for us. We’re glad we could exceed your expectations during the deposit issue and that our team’s responsiveness left a positive impression.
Feedback like yours helps us identify where we’re doing well and where we can grow. If there’s anything else we can assist with with or features you’d like to see, please don’t hesitate to reach out. We’re here to make your experience as smooth as possible.

Rated 1 out of 5 stars

BING X Is the worst broker I ever seen…

BING X Is the worst broker I ever seen !
Dont try any leverage trading with them ! They will liquidate your position before it reach 80% margin. Litterally, they will steal 20% of your margin to "protect them from slippage" My ass, their "insurance fund" must be full now.
+ TERRIBLE EUR/USDT CHANGE normally 1.16 now its 1.06 they STEAL YOU 80$ if you buy 1000e, SO 8% STOLEN FROM REAL VALUE.
Their support is terrible --> even when you speak to an agent, they act like bots, they never understand a word you say except when you leave insults they react quick. I WILL NEVER PUT A SINGLE DOLLAR INTO THIS BROKER ANYMORE. STEALING PEOPLE MONEY BY ANY POSSIBLE WAY !!! I will ask for my 300$ in missed change. As a costumer i have the right to cancel my orders and get reimboursed. If they will not rembourse me. I will go to court against them. Enough is enough.

12 June 2025
Unprompted review
BingX logo

Reply from BingX

We sincerely apologize for the frustrating experience you've described. Your feedback is crucial to us, and we take your concerns regarding trading operations, exchange rates, and customer support extremely seriously.
To thoroughly investigate the issues you mentioned—including the margin liquidation, EUR/USDT rate discrepancy, and support interaction—we need to review your account activity and transaction details. This will help us identify the root cause and ensure a precise resolution.
Kindly provide your account UID and any relevant support ticket numbers so that we can speed up reviewing your case, communicate the findings promptly, and address the concerns in line with our service standards.
We understand the importance of transparency and fair treatment, and we're committed to resolving this matter. Please allow us the opportunity to assist you further.
Thank you for bringing this to our attention.

Rated 3 out of 5 stars

I’ve used several exchanges for…

I’ve used several exchanges for trading, but BingX has truly stood out. I’ve never had any issues with them. The platform is reliable, especially when it comes to fast and secure deposits, transactions, and withdrawals.

What I really appreciate is the peace of mind, knowing my trades are secure, my tokens are protected, and withdrawals come with zero fees. That kind of reliability allows me to focus on other things without constantly worrying about my assets. BingX has been a solid part of my trading journey.

20 June 2025
Unprompted review
BingX logo

Reply from BingX

Thank you for taking the time to share your experience! We’re incredibly honored to hear that our platform has stood out in your trading journey. Ensuring fast, secure transactions is at the core of our mission, and your feedback reinforces that we’re on the right track.
Your peace of mind regarding asset protection is exactly what we strive to deliver—our security measures and reliability are built to let traders focus on strategy, not logistics. We’ll continue refining every aspect to maintain this standard and support your trading goals.
Thanks again for being part of our community!

Rated 5 out of 5 stars

I’m a testament

Well for an exchange to put users as its top priority it’s definitely a great move to showcasing trust reliability and support. I’m a testament to that because I received not only once but multiple gifts and giveaways from this particular exchange not only me but lot of people have

21 April 2025
BingX logo

Reply from BingX

Your feedback has brightened our team’s day—thank you for taking the time to share such a heartfelt review! We’re incredibly grateful to hear that our focus on putting users first has resonated with you, and it’s immensely rewarding to know our giveaways and gifts have made a positive impact.
At BingX, every decision we make is rooted in building a trustworthy, supportive community. Your experience—along with the many others you mentioned—reminds us why we prioritize transparency and appreciation for our users. Whether through promotional events, security enhancements, or customer support, our goal is to ensure everyone feels valued throughout their trading journey.
If there’s anything else we can do to enhance your experience, please don’t hesitate to reach out. You’re the reason we strive for excellence every day!

Rated 1 out of 5 stars

Hello everyone,

Hello everyone,

I’m sharing this as a serious warning to anyone using BingX.

On April 21, 2024, I created my BingX account and funded it with a total of 40,010 USDT through P2P purchases. I used this amount to buy various cryptocurrencies like SUI, AGIX, PYR, APT, MATIC, and others. I also used part of it for copy trading inside the platform.

Then suddenly, my account was reset as if it was new, with my balance showing zero and no transaction history. The support claimed I had made no deposits – even though I provided:

Emails from BingX confirming the transfers

Screenshots of transfer details

Proof of crypto purchases

My trading history

My wallet activity

A remaining balance of 1,630 USDT which they later acknowledged

Yet, their responses keep changing:

At first they claimed my account was deleted

Then they said I had withdrawn everything

Then they acknowledged finding 1,630 USDT

Then they told me to “check my account” – which is now a fresh account with no record of anything

After I escalated the issue, they referred me to another email (s), and I sent everything again. It’s been over 5 days – no response. I’ve contacted BingX support multiple times, only to receive delayed, repetitive, and careless replies, often asking me the same questions I've already answered in full.

At this point, it's clear their support is incompetent and possibly deliberately avoiding the issue. I’ve even had to correct their mistakes for them.

I’ve now begun working with a legal advisor to file formal complaints and report the case to regulatory authorities.

If you're thinking of using BingX – BE CAREFUL. Their platform and customer service are not trustworthy, and this is not a small amount to "lose."

Stay safe out there

14 June 2025
Unprompted review
BingX logo

Reply from BingX

We are deeply sorry for the issue you reported here, Kotyba. We have reviewed your comment and tried to locate your communication history. We have checked with the team that you'd ever reached out via online support as well as Community support, and rest assured that your case has already been under review from the team. They are taking some time to investigate on it and will keep you updated with every progress in due course. We hope for your kind understanding and patience in waiting for the resolution.
Feel free to reach out if further assistance is needed.

Rated 1 out of 5 stars

BingX is full of lies

BingX is a complete scam. They promise bonuses and airdrops they never deliver. I contacted them 5 times and every single reply was a worthless bot message that didn’t solve anything. They don’t care about their users at all. They just waste your time and money. I got so fed up I deleted my account. Don’t trust this fake platform or you’ll lose your time, money, and patience. BingX is garbage.

11 June 2025
Unprompted review
BingX logo

Reply from BingX

We understand your frustration remains, and we’re sorry that our previous request for account details hasn’t yet allowed us to address your concerns directly. Your feedback is critical, and we want to emphasize that we can only resolve specific issues with the context of your account information.
Our team is ready to investigate any service failures if you’re willing to share your UID.
Without specific details, it’s challenging to address the “scam” allegations, but we assure you that transparency is our priority. If you can provide even a timestamp of your interactions, it would help us trace the issue.
We respect your decision not to share info, but we hope you’ll reconsider—our goal is to make this right.

Rated 1 out of 5 stars

BingX is scam Exchange

They scammed me, everytime i want to withdraw, they reject it
Will never ever use that scam exchange
BingX is the most scam exchange

5 June 2025
Unprompted review
BingX logo

Reply from BingX

We sincerely apologize for the frustration and inconvenience you’ve experienced with our withdrawal process. Ensuring the security and fairness of all transactions is our top priority, and we strictly adhere to regulatory requirements and internal verification protocols to prevent fraudulent activities.
Please reply with your account UID. Our team will thoroughly review your case, assist with any missing steps, and keep you updated on the progress.

Rated 1 out of 5 stars

bingx freeze my reward balance

bingx freeze my reward balance, i can't withdraw it.
i never use multiple account or IP.
They didn't tell any reasonable reason for freeze balance..

4 June 2025
Unprompted review
BingX logo

Reply from BingX

Thank you for bringing this issue to our attention. We sincerely apologize for the frustration and inconvenience caused by the frozen reward balance. Ensuring the security of user accounts and funds is our top priority, and we take all account restrictions seriously.
To resolve this as quickly as possible, could you please provide your account email or user ID? Our team will immediately review the security logs associated with your account to investigate the cause of the freeze and keep you posted with any progress we make.

Rated 4 out of 5 stars

I've been using BingX for almost a year…

I've been using BingX for almost a year now, and it’s been smooth and beginner-friendly. I really like the copy trading feature as it helped me learn while earning. The interface is clean, and withdrawals have been fast for me. Overall, a solid platform for both new and experienced traders.

2 April 2025
BingX logo

Reply from BingX

Thank you for taking the time to share your experience with us! We're thrilled to hear that you've had a smooth journey over the past year and found the platform beginner-friendly. Our team has worked hard to design intuitive features like copy trading, so we're especially glad to see it's helping you learn and grow while generating returns.
Clean interface design and efficient withdrawal processes are core priorities for us, so your feedback reinforces that we’re on the right track. Whether you’re new to trading or a seasoned user, creating a platform that caters to all skill levels is what drives us.
Thank you for being part of our community—we appreciate your support and look forward to continuing to enhance your trading experience. If you ever have suggestions or need assistance, please don’t hesitate to reach out.

Rated 1 out of 5 stars

Guys said that the contract adress just…

Guys said that the contract adress just got updated after i tried to deposit there, but as of today the contract is same, and they couldnt deposit my funds, now they tell me to wait 2 weeks and that they will return money after that period, they are scamming hard and the coin i sent will have 0$ value in that time, stay away guys i would give 0 if i cound

30 May 2025
Unprompted review
BingX logo

Reply from BingX

We sincerely apologize for the confusion and frustration you’ve experienced with the contract address issue.
To assist you further on an investigation, would you mind providing us with your UID and the token you deposited so that we can have the access to check the history and keep you upgraded on every progress we make.

Rated 3 out of 5 stars

I enjoy using their p2p

I enjoy using their p2p

Since p2p was enabled in my country, transactions now become easy and well secured, low fee, friendly interface and easy to navigate

27 May 2025
Unprompted review
BingX logo

Reply from BingX

Thank you for sharing your feedback on our P2P feature! We’re glad to hear that the launch in your country has made transactions more convenient, secure, and cost-effective for you. Ensuring a seamless and user-friendly experience is at the core of what we do, so we’re particularly happy to know the interface and navigation have met your expectations.
Your insights are valuable to us as we continue optimizing our services. If there’s anything we can do to further enhance your P2P experience or if you have suggestions for improvement, please don’t hesitate to reach out. We’re committed to making our platform the best it can be for users like you.
Thanks again for being part of our community—we appreciate your support!

Rated 5 out of 5 stars

Tried BingX Chainspot recently

Tried BingX Chainspot recently, normal interface, real-time token data, and super easy to navigate. It’s not a full DEX yet, but definitely feels like it’s heading that way. Loving the mix of DeFi insights with CEX-level ease.

23 May 2025
BingX logo

Reply from BingX

Thank you for taking the time to share such a thoughtful and encouraging review! We’re absolutely thrilled to hear that our Chainspot feature has made a positive impact on your experience.
Your feedback means a great deal to our team—crafting an intuitive, user-centric platform is at the heart of everything we do, and knowing that you find it easy to navigate and trust reinforces why we strive for excellence. Whether it’s refining our features based on user insights or ensuring seamless performance, your satisfaction is our ultimate benchmark.

Rated 1 out of 5 stars

I noticed in my portfolio there are…

I noticed in my portfolio there are lost amount instead of profits! I tried to send them an email regarding this matter, I end up to their complicated bot chat!

30 January 2025
Unprompted review
BingX logo

Reply from BingX

We sincerely apologize for the frustration caused by the lost amount of your portfolio and the challenges with our support channel. These issues are unacceptable, and we’re committed to resolving them promptly to regain your trust.
Would you mind contacting us via our official Telegram support channel at https://t.me/BingXOfficial/2737055 so that we can better understand the whole story and resolve it at the soonest for you?

Rated 5 out of 5 stars

My Experience With BingX Exchange

What I really appreciate about BingX is how they put users first. And you can easily navigate their app, everything feel build with users in mind, Reliable, efficient and they are always on top of they game

20 May 2025
BingX logo

Reply from BingX

Thank you for taking the time to share such a thoughtful and encouraging review! We’re absolutely thrilled to hear that our commitment to putting users first resonates with you, and that the app’s design and reliability have made a positive impact on your experience.
Your feedback means a great deal to our team—crafting an intuitive, user-centric platform is at the heart of everything we do, and knowing that you find it easy to navigate and trust reinforces why we strive for excellence. Whether it’s refining our features based on user insights or ensuring seamless performance, your satisfaction is our ultimate benchmark.

Rated 1 out of 5 stars

I'm very very disappointed in this…

I'm very very disappointed in this exchange. They are thieves and scams. After giving me a deposit wallet address, I transferred crypto into the account, then they tell me that the recipient is unable to receive funds, after removing their fees. People should really beware of this site called bingx, they are scams and criminals.

21 May 2025
Unprompted review
BingX logo

Reply from BingX

We are extremely sorry to hear about the distressing experience you’ve had—this is deeply concerning, and we take allegations of fraud or mishandled transactions very seriously. Ensuring the security of user funds and transparent operations is our highest priority, and we are committed to investigating this thoroughly to resolve your issue.

To facilitate a swift verification of your deposit status, kindly provide the following details: the deposit transaction ID (txid), the deposit amount, the deposit address, and the blockchain network utilized for the deposit (e.g., ERC20). Once we have compiled all the necessary information, we will promptly forward it to our specialized team for in-depth investigation.
Note: The txid, or hash value, serves as a unique identifier that enables you to track the progress of your deposit via a blockchain explorer. You may obtain this information from the customer support of the platform from which the funds were withdrawn.

Rated 5 out of 5 stars

They have good p2p standard

I don't have much to say for now, but I will commend their interface which is really great and I'm more particular about their p2p transaction which is fast due to the Marchant they have in place and currently expecting more developments in the nearest future, but currently pleased with what they have on their exchange

16 May 2025
BingX logo

Reply from BingX

Thank you for sharing your positive experience with BingX P2P! We’re delighted to hear that you found our platform fast, secure, and user-friendly—these are exactly the core values we strive to deliver.
Fast and reliable transactions are at the heart of what we do, and we’re committed to maintaining the highest security standards to protect your assets. The user-friendly interface is a result of continuous feedback from users like you, so we’re especially grateful that it enhanced your experience.

Rated 1 out of 5 stars

Being ex is holding my money hostage…

Being ex is holding my money hostage saying I need to put three times more of the money in in order for them to free up my money I put the $1,000 in there and it's up to $1,200 I want to move it they won't let me move it so they're trying to steal my money this is so inappropriate do not trade with them and I don't know why Google Play store it's got their app on there it's not a safe app at all when they hold your money like that and you can't get it it's not right I've dealed with a lot of places this is really bad this place is a scam I repeat scam do not do business with them and Google app shame on you for having such a nap on your Google app store thought it was safe this is the second time I run into a fraudulent place so I lost another $1,200 The other place I lost $135,000 because of the Google app Play store

9 May 2025
Unprompted review
BingX logo

Reply from BingX

We are deeply alarmed by your allegations and take claims of fund retention or unauthorized practices extremely seriously. Ensuring user fund security and compliance with regulatory standards is our non-negotiable priority, and we are committed to resolving your concern immediately.
Would you mind contacting us via our official Telegram support channel at https://t.me/BingXOfficial/2737055 so that we can better understand the whole story and resolve it at the soonest for you?

Rated 3 out of 5 stars

BingX Leading with Early Token Listings

I’m a small time trader who trade spot trading and to be honest BingX stands out among Crypto exchanges For it early Token listings, and offering access to new project before other Major platform did.

15 November 2024
Unprompted review
BingX logo

Reply from BingX

We sincerely appreciate your review . While we're glad you've found positive aspects in our app, we understand that the three - star rating indicates there's room for improvement.
If you could share what areas of the app you think could be enhanced, whether it's the functionality, user interface, or something else, it would be a great help.

Rated 1 out of 5 stars

Scam Exchange

I couldn't reply to your comment in my previous review As i explained before, I do not have access to my account therefore I'm not able to send you the UID, the only thing I can provide you with is my email address: tana.miyuki @ proton.me even though I did it through Twitter and your Twitter admin ignores my messages. Please note that by blocking my account you are posing serious threats for my security too, because now I am forced to share my email address publicly here because you do not let me login to get my UID.

Do not trust this exchange; they will steal your funds. I deposited 4,000 USDT for trading, and like any trader, I made several trades, most of which I lost. However, when I made a successful trade that generated over 24,000 USDT in profit, they suddenly blocked my account. When I tried to log back in, the system indicated that I could access my account again after 1 to 3 days. Now, over a month later, I still cannot log in.

I contacted their live chat support, but instead of resolving my issue, they directed me to email support, which took even more time. In the emails, they asked for absurd information, such as proof of employment and a screenshot of the profit and loss from other exchanges. After providing all the requested information, they unilaterally decided to terminate my account, claiming that my significant profit was due to an "abnormal source of funds."

They qualified my initial deposit of 4,000 USDT as abnormal, despite me showing evidence of the withdrawal, cumulative profit and loss, and the KYC information that matched my account on another exchange. Ironically, they were silent about the source of my funds when I was losing trades, only to question them once I made a profit.

In their agreement, they offered to refund my initial deposit of 4,000 USDT. However, when I asked to log in and verify my funds, they refused, insisting I sign the agreement immediately. Alarmingly, the agreement includes a clause that prevents me from disclosing any information about the refund arrangement to third parties or making negative comments about the platform. This term suggests they are desperate to hide their actions and limit public awareness of their practices.

Ultimately, they wanted to return only my initial deposit, indicating that as long as I lost money while trading, I would be fine, but once I made a profit, they expected me to leave my earnings with them. Please beware of this exchange!

1 April 2025
Unprompted review
BingX logo

Reply from BingX

We're truly sorry for the distress and inconvenience this situation has caused you. We understand your frustration and the concerns you've raised regarding account access, communication, and security.
Our top priority is to resolve your account issue promptly and ensure your information remains secure.
Please note that we have set up an investigation internally with the team regarding your account issue and we will keep you updated once we receive any feedback from the team.

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