I signed up as a new player and won £700 after reading reviews I was really worried I wasn’t going to be paid and my account would be blocked! I spoke to Maria on live chat and she was super helpful a... See more
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Great help from Cosmin T. Fast reliable help, no having to wait long for chat advisor. Fast check of issue and problem solved promptly! Very polite and helpful thank you:) now for some luck on site fi... See more
Hardly any wins and no bonuses it just eats your money and gives nothing back at all. I didn't get choice of accepting or declining sign up bonus and the wagering is ridiculous I won a total of 12p on... See more
Had a question about a bonus that wasn't added to my account so went on live chat and it was answered very quickly and added to my account manually straight away.
3.8
Great
28 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
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Utter scam - WARNING
Absolutely disgusting site and experience. Created an account, deposited, won a good amount only to receive an email the next morning saying my account had been closed. Then I received another email saying I needed to send loads of different types of ID. I completed all the steps including a bank statement which ai edited all other transactions other than proof of deposit, which is why they said they needed it 5 weeks on and I still have no winnings paid. Ive emailed over 20 times. I get limited responses if any. What a wholeheartedly disgusting way to treat people. I will be reporting them. I dont want my account validating as I would never ever have an account with them. They owe me my money and shouldnt be able to get away with it. Absolutely gross.
13 August 2024
Unprompted review
Hi can anyone tell me who owns this…
Hi can anyone tell me who owns this site is it broadway gaming.
21 August 2024
Unprompted review
My query was resolved very quickly…
My query was resolved very quickly today with no fuss whatsoever
5 ⭐⭐⭐⭐⭐
16 May 2024
Unprompted review
Reply from Bingoloft
Hello and nice to meet you, Jackie!
I wanted to take a moment to express my gratitude for your recent review of our services and that the interactions you had with our colleagues left a pleasant and positive impression!
Our team works hard to ensure that our players have a great time while playing our games, and your positive feedback is truly appreciated. It's always wonderful to hear from satisfied customers like you.
Thank you again for your review, and we hope to see you back at Bingo Loft soon for even more exciting games and prizes!
Best regards,
The Bingo Loft team!
I had chat with Madalina and she was…
I had chat with Madalina and she was very helpful and polite. Answered all my questions. 👍from me.
12 April 2024
Unprompted review
Reply from Bingoloft
Hello and nice to meet you, Tracy!
Thank you for taking the time for writing us such a nice review, as we always strive to provide the best quality in all the services we offer.
We are glad that we hit the target with you, and we are more than sure that you experience with us will only grow better!
Kind Regards,
The Bingo Loft team!
Absolute scam of a site
Absolute scam of a site. Sent documents over and over and refused to accept actual payslips from my employer. Stay away.
18 March 2024
Unprompted review
Reply from Bingoloft
Hello there,
We apologize for any inconvenience our verification process may have caused. As a reputable operator in our industry, we are obliged to conduct regulatory checks to verify our customers' details at various stages of their engagement with us.
These checks involve requesting certain documents that must meet both our internal standards and regulatory requirements. While we recognize the potential for disruption, we believe this process is essential for maintaining a safe gaming experience for all.
We would be happy to review this further and to resolve this to your satisfaction in a timely manner. To best achieve this, we have reached out to you privately for details.
Kind regards,
The Bingo Loft Team
Excellent Customer service
Excellent customer service and very efficient sorting my inquiry out.
27 January 2024
Unprompted review
Reply from Bingoloft
Hello,
We appreciate your taking the time to share your positive feedback with us.
We are very happy to hear that your experience with our website has been a pleasant one and that the level of customer service you've received has proven satisfactory. Your kind words mean the world to us as we strive to provide our members with the best bingo journey.
We hope to see you back soon. Thank you for choosing us.
Best Regards,
Bingo Loft Team
ID Liverpoolfc910 Disgusting site
ID Liverpoolfc910 Disgusting site, withdrew on the 22nd 23rd Nov , they closed my account and stated I needed to upload ID, I sent them this, still no communication or money 3 weeks later. Then suddenly sent me an email stating I needed to upload another piece of ID as they couldn't read the information ( another stalling tactic). So to conclude nearly 1 month later still no withdrawal.
22 November 2023
Unprompted review
Reply from Bingoloft
Hi Jamie,
So sorry for not replying sooner! We appreciate you have taken the time to leave us your feedback, because feedback is where we learn the most. At the same time, we regret any inconvenience you may have encountered due to our verification process. As a dedicated and respected operator in our industry, it is our responsibility to carry out regulatory checks for verifying our customers' details at various stages of their interaction with us. Due to data privacy regulations, we cannot discuss specifics about your comments here, but we have left you a message privately. Please take a look at it and reply if you have further comments!
We wish you all the best!
Bingo Loft Team
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