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Rated 5 out of 5 stars

No questions or hesitations, THE best place to shop with a really great customer service. Finding myself shopping at binge.sa more than Amazon because of the variety of items and the free shipping.... See more

Rated 4 out of 5 stars

So far I've made 3 online orders with binge.ae and I always found better prices there in comparison to other UAE online shopping sites. Delivery usually takes 7 to 10 working days which I believe they... See more

Rated 5 out of 5 stars

thanks alot for avery polite and fast action iam very happy to deal with this company they are honest and taking care of customers satisfaction if i have any missing or damage item they are repl... See more

Rated 5 out of 5 stars

I have ordered online for Go-pro hero 9 accessories. That also include battery through Online and lately the item is not available for some security reason, I am very much flattered because the seller... See more

Company details

  1. Restaurants & Bars

Information provided by various external sources

e-Retail Company


Contact info

4.0

Great

TrustScore 4 out of 5

183 reviews

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Rated 1 out of 5 stars

WORSE THAN ONE STAR. PATHETIC WEBSITE

If there was a star below BAD, that would still not be explain how pathetic this website is. Please be advised the delivery time stated is completely wrong. Apparently all the items are shipped by third party seller and the item takes more than a month to be delivered. customer service is even more PATHETIC as they cannot support or provide solution to your grievance and plus they are so hard to get in touch.
You are better off ordering from Amazon brother websites where atleast the expected date of delivery is as stated.

6 July 2019
Unprompted review
Rated 1 out of 5 stars

never try this site

never try this site , terrible experience as i paid for a medicine online and i didn't receive anything and i can not call customer service as the land line number in the site is not working 800-binge (24643) , very bad service i never recommend it , i sent an e mail , and raised online complaint and i will share my experience allover social media's plat forms as well as UAE consumer rights.

1 July 2019
Unprompted review
Rated 1 out of 5 stars

worst online shopping website

I ordered 2 items on 21 May 2019, estimated date was 27May/1June.
1 of the item I received on 14 June 2019 (2 weeks delay).
The other item till this date (23 June 2019) not received. No reply thru phone and if you send them email for follow up, wait for 3/4 working days and each time expect some strange excuse.
EXPECT THE WORST & LAZIEST INDIAN MANAGEMENT SINCE THE INVENTION OF INTERNET.

23 June 2019
Unprompted review
Rated 4 out of 5 stars

Not so bad

I was bit concerned initially as it was my first order but I received what I had ordered. There was a delay of 1-2 days but they had replied to my query via email. Not a bad experience. Will order again if required.

19 June 2019
Unprompted review
Rated 1 out of 5 stars

Ordered clothing items from this…

Ordered clothing items from this “company”. The items arrived 3 weeks late and in the completely wrong size to what I ordered. Zero customer support or service.
Full stop. DO NOT USE THESE SCAMMERS!

18 June 2019
Unprompted review
Rated 5 out of 5 stars

Would recommend to others

I ordered a gymnastics leotard I couldn't find elsewhere in the internet at a decent price. It came within a reasonable time in perfect condition and fit my daughter as per specifications.
I will shop with Binge again and recommend Binge to others.

14 June 2019
Unprompted review
Rated 4 out of 5 stars

Great customer service from Mr

Great customer service from Mr. Ron 👍👍👍... Although my order was 1 day late delivery, I received 100% condition product with great packaging... Just focus on fulfilling your promise delivery timing...

13 June 2019
Unprompted review
Rated 5 out of 5 stars

Mr. Ron

my customer representative was Mr. Ron
he was up to the point, friendly and went the extra mile to give me the best support I needed
due to his utmost help had changed my perception of I may use there online service to surly I will consider it
thank you Mr. Ron

13 June 2019
Unprompted review
Rated 1 out of 5 stars

Zero support

Zero support.

- called the helpline 5 times
- emailed daily
- live chat 4 days in a row
Not a single response.

The delivery date has been and gone.

I will be requesting my bank rate this transaction as fraud and I will be reporting it if they done make an effort to support their customers.

If binge is reading this, please sort out this order: #130175

11 June 2019
Unprompted review
Rated 1 out of 5 stars

If there is an option for zero-star…

As of June 9, 2019 - If there is an option for zero-star rating, I would be more glad to give it to Binge. I experience a worst delivery and turn-around time with Binge. They don't care about the delivery timeline that they have set. Worst is, they offer an unrealistic delivery date + inefficient internal processes will definitely ruin your online shopping experience.

Update: As of 12 June 2019. This is an update regarding my order with Binge. The expected delivery date of the items I purchased was 29th-31st of May 2019. Today is 12th June 2019 and I still did not receive my order. I received an email though on 10th June 2019 that my order is being packed for final delivery. In such email, I was promised to receive the item on 11th June 2019. Today is already 12th of June and no delivery person shown up. Definitely, Binge will ruin your schedules and if you have urgent and important matters, dont bet your luck with Binge. You will definitely lose your memorable moments / planned activities due to their delay.

8 June 2019
Unprompted review

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