Biltong Chief Hong Kong Reviews 255

TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

The ordering process was easy, and the delivery was quick and without any issues. The bolting was great quality, delicious and packaged well.

Rated 5 out of 5 stars

Biltong Chief is serving up some of the best droëwors (dried sausage) outside of South Africa. Their traditional beef variety nails the perfect spicy, beefy flavors and delightful chewy texture. But t... See more

Rated 5 out of 5 stars

Selection of meat was great, ordering was easy, and delivery was top notch - tracking, on time, and well packed in an insulated bag with dry ice. So far I've tried the tenderloin, original biltong chu... See more

Rated 4 out of 5 stars

I purchased sliced smoked BBQ biltong and chilli bites. I came across Biltong Chief on Facebook and decided to try it out after a long search for “real” biltong since relocating to Asia. I gave... See more

Company details

  1. Butcher Shop Deli

Information provided by various external sources

Your friendly online butcher and deli, taking the hassle out of quality meat shopping.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

255 reviews

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Hasn’t replied to negative reviews

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Rated 3 out of 5 stars

About my last purchase

The delivery was on the same day as planned, but it would be nice if the staff for delivery could contact me for the time of the delivery as it was later than expected. I tried to whatsapp the team to ask about it that night, but I never got any reply.
The bone marrow is good. I have also ordered the Tomahawk Steak. I expected the steak to be a bit bigger than it was.

6 February 2024
Rated 3 out of 5 stars

Good taste but frozen meat

I ordered some ribeye steak and some beef borewors. first of all, when I cooked them the taste was really good, however I didn't realise that the meat would arrive frozen and it would need to be defrosted. I think this should be made clear when ordering. Also the Beef borewors that I ordered from the photo from the website were in a coil but when the borewors arrived they were a pack of sausages like you would buy in the supermarket. Like I say both tasted good but this can also be a little misleading.

5 February 2024
Rated 3 out of 5 stars

Delivery was scheduled for 1000-1600…

Delivery was scheduled for 1000-1600 but did not show up. Whatapp for update since 1700 and did not get a proper reply until 2113. Delivery done at 2145. Late delivery is never okay because there are other engagement being affected. The forwarder was not able to provide updates on new delivery timing and keep asking for confirmation of receipt.

30 December 2023

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