BillAdvisor.com Reviews 

Had this long ago, and thought I had already canceled this due to not seeing much savings. I did get the "we found you savings on your tv/internet but the company needs to come over to upgrade the inside wiring", which I said I didn't want. So I didn't get any savings there after all. Having thought this was already canceled long ago, I COMPLETELY missed that they've continued to bill me. I have been attempting for a while now to reach someone and been unsuccessful. I attempted to access the site/account numerous times but kept getting an error. I managed to access my old account once for a few minutes but not long enough to see anything and had to step away. When I attempted a little while later to log back on I got and am still getting the same errors. I have been trying for a while today to contact them via the website and phone and cannot reach anyone.

UPDATE: someone finally answered the phone after submitting this review. Amazing how people get off their butts and do their job after a bad review.

Trying to get someone on the phone is literally IMPOSSIBLE. Trying to cancel this service. Have never talked to or been contacted by these people and want this charge off of our bank account. Called the bank to stop payment. They cannot guarantee success. Next step will be to cancel bank account so this company doesn't have access to our account any longer.

Talk to them only once a year and had been getting a good reduction in my cable/internet/phone package.
Have called them twice this week and gotten a run around about someone promptly calling me back--which hasn't happened. I will cancel my membership if I'm not called today.

buyer beware! bill advisor saved me no money at all for over 2 years, and when i asked for my refund they told me that they gave me identity theft protection and im no eligible for a refund. None of that was true. my advice is call the companies yourself and do your own negotiating.

This is the worst company I ever had the misfortune to get involved with. Never saw any savings. Can't get in touch with anyone from the company. The phone number goes to a answering service and they claim to give your message to a customer service rep to return your call but no one ever does. I'm getting billed every month for a service that does absolutely nothing. I implore you please stay away from bill advisor.

no follow up, no execution, high employee turnover rate, worked with a different person each time i called which required extra work on my part. with the amount of time i spent, i might as well have done the shopping around myself. I didn't receive much savings either. I never received a reimbursement despite the promises made by the company.

UPDATE: June 18, 2019
The check for the rest of our refund arrived yesterday. So, Bill Advisor did refund all the months of our monthly fees as they promised and everyone was polite through the process.

My main disappointment continues to be that they did a poor job of helping us get set up. I also was not able to get a full refund until I went 'public' on this site. It would have been better if they had handled the matter privately and right away when I called the first time. But, they did handle it quickly, politely, and swiftly.
UPDATE: Later in the day June 4, 2019
A very nice representative called me to ask how we could resolve my unhappiness with the our issue. I said I would like a full refund and she said they could do that. It turns out they also had a bad phone number in our account (seems to be a mistake or typo, basic human error) which meant when they tried to reach out they weren't getting a hold of us. The check will take 30-60 days to arrive. I'll update when the matter is complete! I am impressed with how quickly they responded.

June 4, 2019
We signed up with Bill Advisor in April 2018. They began charging their monthly fee that month. I could never get any straight answers about specific savings and was expected to give them authorization to all of my accounts and they would 'save us money' with no specifics. I tried several times to get more clarification. No luck. Fourteen months later and over $200 in monthly fees collected, not one penny of savings. I made a final call to cancel the program and asked for our money back since there had been ZERO savings. I was told the best they could do was a refund of three months. What a joke.

One provider is all they could change for lower rates and I swear my electric bill is higher than it was. Getting ready to access old provider usage and argue my point. Be careful.

Trying to get a hold of rep with no success.

My account manager Tameka was very responsive and they were able to drop my bills by a great amount. They work miracles, and the "$300 guaranteed annual savings" is a joke. They literally saved that within the first week of me contacting them. Some of the discounts they negotiate with phone services and internet, I wouldn't imagine were possible. I'll be paying the monthly $12 with a smile on my face. They did drop off the radar for a couple months but one email to review my account and they're on the hunt for better deals already. They even have their own insurance company that negotiates all your deals, dropped my auto insurance quite a bit even with a few bad marks on my end.

Had an appointment with them... found out I was not even scheduled for one, they told me it was a misunderstanding but they still charged me $100 without me even knowing... yeah it's a misunderstanding alright!!! When I asked about my $100 being refunded for the misunderstanding they didnt reply... Dont trust them it's a scam!!!

Do not get trapped. Make your own calls an negotiate services.
If you try to cancel they will charge the full year membership fee.
The only savings was on home owners insurance in which I was already in contact with the "referred" insurance company.

They did manage to get a couple of my bills lowered, nothing drastic but a few bucks lower. I recently moved and a few of my utilities changed as well as my cell phone carrier it seemed almost impossible to cancel this service even though I haven't benefited from any services they provided in 3 months yet they keep withdrawing money from my account. I just want to cancel!

Saving lots of money with Bill advisor!

Responsive personnel exhibited effort to find price reductions. Did not save as much money as I hoped.

Outstanding service, great value!

Excellent Service! Bill Advisor saved me a substantial amount of money on my monthly cable and internet bill. I would highly recommend this company to everyone.

I heard of this service on talk radio. I’m glad I made the phone call. The service agents were very friendly and knowledgeable . Thanks for helping me to save time and money. Appreciate all of the hard work.

Very helpful. Very knowledgeable. Pleasant