Bikers World / Off Road World Reviews 405

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 168 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent service, noting the speed and efficiency of delivery, often receiving items the next day. Many appreciate the competitive pricing and the quality of the products, with some highlighting the helpful advice and product knowledge of the staff. The overall ordering process is described as hassle-free, from purchase to delivery. Though some customers experienced issues with orders, such as incorrect items being sent or products not fitting as advertised, the company's after-service was often commended for resolving these problems. However, some people were dissatisfied with the customer service response regarding missing promotional items or unexpected shipping costs, and a few mentioned that the product image on the site didn't always match the actual item.

What people talk about most

Delivery service

People report positive experiences with delivery service. Customers frequently praise the speed of delivery,... See more

Product

Consumers generally express satisfaction with the products. Many reviewers highlight the good quality,... See more

Service

Reviewers highlight positive aspects of service. Customers consistently praise the excellent and speedy... See more

Order

Clients share positive opinions on order. Many customers praise the ease of ordering, fast dispatch, and... See more

Price

Reviewers mention positive feedback about price. Many customers praise the excellent and competitive prices,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Went up weekend to get some parts,a couple of odd spark plugs were on my list they didn't stock. To complete transaction Ryan looked up retail told me they were dear I agreed and paid. When I go... See more

Rated 5 out of 5 stars

Excellent all round. Bought a genuine cam cover gasket for my gsxr1100, it was priced very well and I received it the following day after despatch. I'd just adjusted the valve clearances and checked c... See more

Company replied

Rated 5 out of 5 stars

Excellent service in every aspect. Great communication when I had a query, they went to the extra mile to help me via email comms. Cannot fault the service I got. And, super quick delivery of crash he... See more

Rated 5 out of 5 stars

Genuine company, unlike some of the other online crooks. Wasted 2 months waiting for two other companies to dispatch my order. Both companies didn't have the product in stock when they said they did o... See more

Company replied


Company details

  1. Motorcycle Shop
  2. Motorcycle Dealer
  3. Motorcycle Equipment and Accessories Store
  4. Motorcycle Parts Store

Written by the company

Bikers World @ Coleshill is a true Motorcycle Mega store With all the best Clothing and Accessories for your Road Adventures downstairs and your Off Road Exploits Upstairs.. We are a family owned business with over 25 years experience on the site.. We are one of the largest stockists of Alpinestars and FOX in the UK where the goods are actually on display to buy and take away that day.. We also over fast and efficient Mailorder service and send over 100 orders every day, with a dedicated department for all the Accessories/Parts/Clothing/Helmets you require.


Contact info

4.8

Excellent

TrustScore 5 out of 5

405 reviews

5-star
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1-star

Replied to 75% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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Rated 1 out of 5 stars

Poor initial experience. Sportsbike Shop are far better

Came across this online store while searching for some new bike gear and thought I’d give them a go.
Added over £2.5k worth of stuff to the basket, consisting of two piece A Stars leathers, Supertech R boots, A Stars gloves, Tech Air 5 plasma vest and a couple of smaller items. I then saw an offer of 10% off if you sign up to their newsletter.
Done that and got a discount code via email. Tried to use the code yet not a single item was reduced in price. Most of the items already had a 5% discount applied and the code popped up with an error message “The voucher code has a lower discount than products in the cart” which is simply not the case. A 10% code off of full retail price is obviously lower than their already applied, 5% off.
A short while later I’m sent another email, this time with a 15% discount and it’s saying exactly the same thing! Pointless offers that don’t work, to entice new customers is poor practice!
I’ll stick to my usual Sportsbike Shop for this order, who also offer free returns if an item doesn’t fit or is longer wanted, unlike this company.

20 April 2026
Unprompted review
Rated 5 out of 5 stars

Excellent communication with live…

Excellent communication with live staff, no infuriating menus to deal with. DHL delivery very patchy and impossible to contact directly but problem sorted by mail order staff at Bikers World. Full marks!

7 April 2026
Rated 5 out of 5 stars

Excellent company

Excellent company, fast dispatch though because it was ordered just before Easter package was held up a few days, not the company at fault, well packaged, terrific value, marvelous experience, will definitely shop with them again

1 April 2026
Rated 5 out of 5 stars

Excellent service in every aspect

Excellent service in every aspect. Great communication when I had a query, they went to the extra mile to help me via email comms. Cannot fault the service I got. And, super quick delivery of crash helmet and boots, which, were packaged very very well.

1 April 2026

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