Reply from Bike.nl
Hello Adrian,
Thank you for your positive feedback! We're thrilled to hear you had a great experience. We look forward to serving you again in the future!
Team Bike.nl
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Company details
Written by the company
Bike.nl is dé online fietsenwinkel voor de hele familie. Met een ruim aanbod fietsen, fietsaccessoires, fietsonderdelen en fietskleding hebben we altijd het product dat je zoekt. We zijn bovendien specialist in kinderfietsen en transportfietsen. Heb je hulp nodig? Onze klantenservice staat altijd voor je klaar! Bij Bike.nl voeren we onder meer ons eigen merk Nogan. Met Nogan fietsen bieden we kwaliteit voor een laagste prijs. Naast de fietsen van Nogan hebben wij onder meer ook fietsen van Valetta, Popal, Supersuper en Volare in ons assortiment.
Contact info
Netherlands
- 085 760 7108
- klantenservice@bigline.nl
- bike.nl
4.3
Excellent
126 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
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See how their reviews and ratings are sourced, scored, and moderated.
Amazing after-sales support
Ordered a bike for my son in Sinterklaas, delivery was in one day as promised, we had a small challenge to assemble it, so I sent a mail to customer services & got a super fast & clear response within minutes. Now the bike is fully assembled and son is happy & fully satisfied.
Perfect support. Highly recommended!
8 December 2023
Unprompted review
Reply from Bike.nl
Dear A. Sedki,
Thank you for sharing your positive experience with us! We're delighted to hear that the bike for your son arrived as promised and that our customer service was able to quickly assist you with the assembly challenge. It's wonderful to know that your son is now happy and fully satisfied with the bike. We appreciate your recommendation and look forward to serving you in the future.
Best regards,
Team Bike.nl
Fast and easy ordering and delivery
Fast and easy ordering and delivery. A friendly customer service and the bikes are nicely priced.
5 July 2023
Unprompted review
Klientservice and good bike
I had some small problems but Klientservice coomunicated quick and fixed everything. Very happy with service and my new bike! Thank you .
27 April 2022
Unprompted review
Super friendly and helpful service
Super friendly and helpful service. I can only recommend bike.nl
17 September 2021
Unprompted review
Extremely helpful customer service
Extremely helpful customer service. I needed to return a bicycle because it was an unwanted gift, and they really helped a lot to do the return as smooth and easy for me as possible. Super nice experience.
8 September 2021
Unprompted review
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