Bought 10 perovskia from them 2 weeks ago. Nothing received to date. Sent an email asking for expected delivery time and to date have heard nothing from them. Dreadful customer service!!
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See what reviewers are saying
Such a great nursery. The team there - especially Teresa - are very knowledgeable and helpful. We bought some tall olive trees a few years ago and a “peanut butter plant” more recently and they are al... See more
Realy happy with my order it came quickly and the fern I ordered was fantastic large healthy I actually said wow when I opened the box will definitely order from them again .
Wonderful plants, healthy and a lusious green. They were extremely well packed, infact I even received a small bag of sweets in the box, which was a nice suprise. Only downfall but not their fault my... See more
Company details
Written by the company
Big Plant Nursery are specialist growers and importers of hardy exotic plants including hardy exotic and architectural trees, shrubs and herbaceous plants. We grow a wide range of bamboos, Japanese maples, Palms and stunning birch trees along wth a wid...
Contact info
Hole St, RH203DE, Ashington, United Kingdom
- 01903891466
- enquiries@bigplantnursery.co.uk
- bigplantnursery.co.uk
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Great as always
Great as always, I've made 3 seperate orders now 2 from their webpage and 1 from an ebay account. Always comes fast with the plants in good condition which then go on to thrive. (At the time of writing I've ordered 3 Bamboo plants and 1 monkey puzzle tree)
Great Company
Bought a cactus, quick delivery. Cactus very healthy and very well packaged. The recipient of this gift will be very happy.
I would use this company again.
Plant is not healthy when received
Plant is not healthy when received. It has holes and turning yellow, I have emailed them about it but got no response at all. Will not recommend.
Super quick delivery of plants which…
Super quick delivery of plants which were very carefully packed with no damage on opening. The quality of the plants supplied was first class and all were extremely healthy. I would highly recommend this company and will not hesitate to order again from them in the future.
Basic website yet excellent service
Basic looking website. However there is a good selection of exotic big plants. I ordered a male sansho tree and it arrived in no time at all even in the current Covid situation. The plant is very healthy and well packaged. Thanks.
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