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Rated 5 out of 5 stars

Fantastic, professional service. So glad a friend put me onto Bigpiff. I was dubious at first, but every order delivered next day in discrete packaging, and boy, what product you get! A great menu a... See more

Rated 2 out of 5 stars

I wish I could have been able to leave a good review, despite the tacky packaging I wanted to like Bigpiff, mainly because they seemed to have a good selection, albeit a very pricey one... See more

Rated 4 out of 5 stars

Totally legit/trustworthy with great product and service. Would have given 5 stars but for the fact that they don't give you a Royal Mail tracking number. Will use again though.

Rated 5 out of 5 stars

What more can I say about these guys? They are truly fantastic. Bigpiff are 100% reliable,professional and a real pleasure to deal with. I have used their exceptional service on many occasions an... See more

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3.8

Great

TrustScore 4 out of 5

83 reviews

5-star
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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Disappointed

Unfortunately, having received several orders from these people, I reordered yesterday. No tracking given, and no response to e mails. I won’t order again!
Very disappointing.

6 December 2025
Unprompted review
Rated 5 out of 5 stars

The perfect service

I can't thank thease guys enough!

I have ordered about a couple of dozen times by now, but on my last order they accidentally had a slight problem with one of my orders. So to make up for this one off mistake, they not only sorted my order out, but they also wrote a nice hand written apology letter and they kindly chucked in an extra 3.5 for the hassle.
Thanks and big up the
big piff team.
Sam.

26 July 2025
Unprompted review
Rated 5 out of 5 stars

Quicker than Amazon

Great customer service. Super quick turnaround! (Orders at 12pm Wednesday, dispatched by 4pm Wednesday, delivered midday on Thursday!) and slightly over the G ordered. Thanks so much BigPiff!

We don’t order/buy anywhere else now and the only time they were a teeny bit short they gave us a free G next time around which was also slightly over 🤩

2 March 2023
Unprompted review
Rated 5 out of 5 stars

10/10

10/10 Service + communication.
👍👍👍

28 February 2023
Unprompted review
Rated 5 out of 5 stars

Legit and great quality on line shop

Great shop with fantastic selection and super fast delivery. After buying from selected few shops for the last two years, i was happy to find Bigpiff as an additional place to go to get my herbs. And it is added to my favourite list, for sure! The menu is incredible with selection of well cured quality products and super fast next day delivery. Thanks Bigpiff team!

2 February 2023
Unprompted review
Rated 5 out of 5 stars

My first order

My first order.

Support was on hand and effective after I missed the postman. Delivery itself was quick. Product received was first class, with a nice extra surprise.

Excellent all round.

3 February 2023
Unprompted review
Rated 5 out of 5 stars

No need to look elsewhere …

Having spent lots of money on scam sites I read about Bigpiff in a magazine and they came highly recommended and trustworthy and it was absolutely correct. I received my order in 2 working days well sealed and discreet. I even recieved a gift.
I highly recommend Bigspiff for all your smoking or vaping goodies. Great service.

7 February 2023
Unprompted review
Rated 5 out of 5 stars

100% Legit with excellent customer service

First time using these guys. Ordered some edibles arrived next day with little free gift. Can't believe I don't have to use crypto either. Defo use them again, can't wait to get monged later 👍🏻🤪

7 February 2023
Unprompted review
Rated 5 out of 5 stars

Amazing customer service with these guys!

Amazing customer service with these guy's, got right back to me via email, top quality product too, stealth is amazing almost no chance imo the package would burst during delivery. 10/10 will be back again!

3 February 2023
Unprompted review

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