Big Padlock - Aberdare Reviews 2

TrustScore 3.5 out of 5

3.6

Wellington Street, CF44 8EW Aberdare, Robertstown, GB


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Company details

  1. Self-Storage Facility
  2. Container Service
  3. Moving Supply Store
  4. Packaging Store
  5. Storage Facility
  6. Warehouse

Written by the company

Big Padlock offers a secure self storage solution without any long-term commitment. Confidential & secure, we provide cost effective storage for home, business or leisure. Storage units available in Cardiff, Aberdare, Ayr, Huyton, Halifax, Liverpool, Wirral & Wrexham.


Contact info

  • Wellington Street, CF44 8EW, Aberdare, Robertstown, United Kingdom

  • 01685 70 60 90

3.6

Average

TrustScore 3.5 out of 5

2 reviews

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1-star

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Rated 4 out of 5 stars

Great storage facility

Great storage facility. Items very well protected and cctv in place. Staff are fantastic and truly help customers. Trolleys available to move items easily into units and padlock supplied. Also fob given to open external shutter to gain access to the storage unit area. Sadly only problem i experienced was me and my friend turned up on sunday at 9am and tried the fob for the external shutter in the pouring down rain to gain access to the storage unit area, and the fob did not work. I rang the number and managed to speak to some guy who sounded like I had just woke him up out of his bed. I stated that the key fob for the external shutter to allow us access to our storage unit was not working and he informed me it will not work until 10am on Sundays. So me and my friend had to wait around for an hour sitting in our car until we could gain access to our own personal belongings. Originally when taking up a unit with this company, we were not informed of no access on sundays until 10am and we had been driving to the unit for nearly an hour in the bad weather just to sit around for an hour in our car on arrival before we could access the storage unit area. So not exactly 24 hour access. So due to this experience I can only give 4 stars.

15 September 2025
Rated 5 out of 5 stars

Great service 10/10

Staff at big padlock are always very helpful. Building is always spottles, toilets are always kept clean. Security is top notch, I have never seen so many cameras inside/outside of a building. Very greatful we have this business/service in our area.

Thank you Jack and Sean!

4 December 2023

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