BigjeffaudioReviews 

202
TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 58 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the fast shipping and delivery services, often noting that products arrive quickly and are well-packaged to prevent damage. Many appreciate the wide selection of products available, finding almost anything they need for car audio. The quality of the products and the overall service are frequently highlighted as excellent, with many people expressing satisfaction with their purchases. However, some people mentioned issues with customer service, citing difficulties with warranty support, incorrect parts being sent, and slow or unhelpful responses regarding returns and exchanges. There were also occasional reports of products arriving with minor damage or missing components, and confusion regarding tracking information.

What people talk about most

Product

Users describe positive interactions with product, often highlighting good quality and correct items... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many praising the fast and quick shipping... See more

Customer service

People report ambiguous experiences with customer service, with many praising it as excellent, great, and... See more

Service

Customers consistently note positive experiences with service, often praising its efficiency and speed, with... See more

Quality

Consumers generally report positive experiences with product quality, often praising items as being of very... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Love the selection when it's available. 80 percent is out of stock. No point having online access without supply. Other than that shipping was reasonable and quick.

Rated 4 out of 5 stars

Speaker frames were dent likely from shipping but the speakers sound good so we'll see how they hold up. Damage seems to be a common issue with galeforce reviews

Rated 4 out of 5 stars

Shipping was fast and they have a great selection. I only gave 4 stars because I kept having problems ordering from their site but was able to call the shop and easily get my order placed.

Rated 4 out of 5 stars

Great service with quick delivery. The tracking process was a little strange said delivered but wasn’t. Had 2 tracking so was a little confused. But the product arrived safe with no damage.


Company details

  1. Car Stereo Store

Written by the company

You one stop Car Audio and 12 volt electronics online super center. We carry the biggest brands and offer the best prices on all yore car stereo needs and accessories. Big Jeff Online has grown to be your first choice in online shopping for all electronics. Located in centra Florida and service the united states and all over the world.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

202 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(202)

59 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good service

Good service. Quick and fast! And the little coupons actually works! Will be recommending and continuing to order from big Jeff’s audio from here on out!

22 February 2023
Rated 5 out of 5 stars

These guys are awesome and my audio…

These guys are awesome and my audio equipment came in quicker then I thought and we'll packaged. Also great prices and good deals. I would highly recommend big jeff to anyone considering buying audio equipment thought them

22 February 2023
Rated 4 out of 5 stars

Ordered a set of speakers and a new…

Ordered a set of speakers and a new head unit and I am satisfied with both. Had a issue with the financing due to my mistake and the customer service was very prompt on getting back with me and helping me resolve the issue. Product came when expected. Only wish they had more reviews about items other than just the ones you see on manufacturer website

25 January 2023
Rated 5 out of 5 stars

Fast

Can’t say anything bad shipping was fast and my product was packaged good 100 in my book

27 January 2023
Rated 4 out of 5 stars

Holiday closeout? new amplifier time

the holiday closeout sale was amazing and i cant wait to test the new amp. very fast processing time and arrived to me within the week.
only reason you lost a star is because ups completely destroyed the outer box which can only mean that my amp went through that same abuse. ups is very harsh with freight handling. maybe add a fragile sticker or something to all of your electrical components just to be sure.

26 January 2023

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look